I went to The Wellington at Springfield. I thought that the community and the people felt very welcoming. The tour guide that was supposed to be giving us the tour was sick, but they accommodated us with the building manager giving us a tour. All of the residents stopped and gave us their reviews of the space. It feels like a very welcoming community. The amenities were average. Compared to the other place, in which everything felt polished and was a brand new feeling, The Wellington felt a little bit more used. There were balconies in some of the really large spaces. It's a little bit more independent feel because there's laundry in the rooms and full kitchens that can be used. It felt more like a community for somebody more into independent rather than assisted living.

The food is not great and variety is poor. The staff, when they can keep them, are good. The elevators are old and dirty. The carpeting throughout the building is old and stained.

We moved our parents from a large two family house, in a marginal neighborhood, to Wellington over 13 years ago. The safety, security and community at Wellington was truly a welcome change for them and gave us, their children, a great sense of relief.

My father-in-law is paying at least $900 per month MORE than any other resident. He has been there for 6 years. People who moved in after him were enticed by a lower rent, yet Dad has had his rent increased every year.

I toured The Wellington at Springfield. The staff were friendly. Residents raved about their experience so far, and the facility was clean and friendly. The staff who toured me was knowledgeable about senior needs and was friendly. The rooms were clean. I like how they had a small kitchenette so residents could prepare some of their own meals if they wanted to, and they had nice large windows for light. There's a variety of rooms. They had a variety of different activities from crafts to music to other interests. They had a beauty salon and a library.

The Wellington at Springfield had an overhang for you to drive under, which I thought was nice. It gives you a little bit of the hotel-ish feel. It's three stories and they have elevator access when you walk into the lobby. It's very inviting, very clean, and very open. You almost immediately feel like you're walking into someone's living space. I like the idea that they require everyone to check-in. I also like the fact that they can transition from independent living to assisted living, if necessary, at any point in time. So, I thought that was important to me for my mom. The hallways were nice and wide. There are little alcove areas that they have set up with tables, that look just like the ones you would see in your own home. It has nice furniture and nice paintings up on the walls, which gave me a very soothing feel to it. The apartment was bigger than some of the others that I've seen. They were very nicely done with a full kitchen and an apartment-sized refrigerator. Bathrooms are spacious enough to get in with the wheelchair and they're accessible. They have a built-in seat for showering. Both the bathroom and the living room have a pull cord in case they fall. If they need help, someone is in the building 24/7, which is also really nice. I feel very comfortable with that. The property is lovely. It's nice and well-maintained. I loved their dining area. There were separate areas so that you get a little private dining nook. It was quite lovely. The staff was also fantastic. They were super accommodating. I had some car trouble and I missed my appointment time. I called and they had no problem with it and I could still come in. Then they made arrangements for someone else to show me the apartment. Kendra was the marketing admissions person there. She took a lot of time just to explain different programs to me. There was no sales pitch involved at all. Some of the others have followed up with me, which feels a little bit more like a sales, but that was not the case with them at all.

I'm leaning towards The Wellington at Springfield. I'm planning to move in around March, and I've already had one in-person tour. It's more reasonable. Some of the elders that I visited has a full kitchen. I think the laundry service is good but there's also a washing machine and a dryer in each room so that's very good. I have a car and they told me that they will clean the car out after snow storm, so I think that's very good too. While I was there, there were several ladies who live there and came up to me and told me they were very pleased with where they live. They thought the food options were good and they recommended coming in to that place. It wasn't just one person, it was a couple of them and I think that was a factor that people who live there seemed content. They seemed to have everything enough that I could keep busy. I'm interested in the room where they have so many exercise equipment. They had a TV room, and I also like to watch sports so that was good. I could also bring my own TV in, that's another thing. I would be in the independent living and if ever I needed some help, I wouldn't have to move too far. They accommodate assisted living or memory impairment and the whole thing. I enjoyed that whereas at some of the elder places, after independent living, you have to find some places. I would rather get settled and that's where I would be. The next thing that I would like to do is to take a taste of some food over there and to see exactly what's going on. But with this pandemic, it's very difficult to do that. I want to call them and find out because I don't know how much the deposit is going to be, and I think they have an entrance one-time fee of $500, I could manage that. If there was a garage with a cover, I would have given it a higher score. The room was adequate. I wouldn't say it was a large room, compared to my house it was really smaller. Their kitchen area is open, I could use the place but with my furniture in there, it would be a little tight. The elder bedroom is okay but I would have liked to have a room for my dining table, I can't take that with me because there was no room. Since they're feeding you, you probably don't need a dining room but I like to cook. As far as cooking, my son was telling he can't imagine me living without a kitchen because I am a cook. So I don't know the facilities but I would like something a little bigger. I don't know whether to rent 1 room or 2 rooms where one room would just be used for a dining room. I was going to call the Wellington after Christmas to make sure my name was in their list to make sure they have a facility available for me. What really got me is the full kitchen. I make my own tortellini, I'm a cook. I cook for my own family for holidays and such, I keep up the traditions. In all of the places I've seen, I wouldn't be able to do that.

My parents lives at the Wellington and they are happy. My mom recently passed and the staff were so accommodating. Staff and residents were very compassionate and caring. My parents made so many friends and they always compliment the staff on how helpful and friendly they were. Wouldn’t have them anywhere else. Thank you all for your support in this time.

I'm very pleased with The Wellington at Springfield. The people are very gracious. They're just lovely people. This is my first experience living like this, but I'm happy because I'm a senior citizen and I'm disabled. Everyone is always ready to please or to serve; whatever you need. I'm happy. The food is excellent. My room is really comfortable, beautiful, and private. I'm very comfortable. The lockdown has taken a toll on everything, but it is not a stressful one. I'm a homebuddy anyway, so it is really fine. It is definitely worth the money.

I liked The Wellington at Springfield. The apartments were nice. The dining room looked nice and clean. I liked that you'd be able to cook if you wanted to. If not, you don't have to. The building was nice. People were doing exercises while I was there. The staff during the tour was very good. The food menu looked okay.

The Wellington At Springfield as a whole was affordable, and the food they presented was very well-made. It's personal, the staff was addressing everybody by name. To the customers and would ask them questions like she would ask how's your day, or how's your visit to the doctor. She knows very aspect of the business, and gave us additional information which we appreciated. I really find that this community is affordable and transitional. We saw a 1-bedroom apartment with a bay window, it had very clean carpets and walls, a full kitchen, and a separate bedroom. There's no dining room, there's just a small table, there's a special light which I love. The food was delicious, we had different choices and they then gave us dessert which was great to have. The food was very nutritional and ideal, it was very good. I love the warm approach of the people working there. The marketing lady we met was helpful in answering our questions and giving suggestions. I was just very pleased with the staff, including the restaurant staff, all of them were very courteous and smiling asking us if we want this or that. They have different choices of food whether we want this salad or that salad and so on. Personally, it's inconvenient having to go across downtown, and there's lots of traffic, so it takes a while to get to the community.

My mom moved into independent living at The Wellington at Springfield. It's absolutely beautiful and it looks like a five-star hotel. The staff is very helpful and friendly. The amenities are beyond our expectations. The food is excellent and wonderful. They have an activity room for crafts, a very nice little gym, and weekly bus trips to doctors' appointments and shopping.