Our experience with Landmark Nursing & Rehabilitation Center of West Monroe started out good, and wound up terrible. The nurses down there would not take care of my mother. They left her down there, and wouldn't check on her. She went into a COVID unit and stayed there for two weeks. When she came out, all of her clothes, her teeth, everything she owned was gone. They couldn't find it. When I complained enough, they came back with a set of teeth that wasn't even hers, it didn't belong to her. They left her in the room without any teeth, so there was no cover, no nothing. We couldn't go see her because of the COVID thing. When I asked them they said, "Well, well, we don't know." They found part of the clothes, not all of them, and never found her teeth. They just left her stuck with a set of teeth that didn't belong to her. Dirty, nasty, thieving. You go back and put new clothes in, they'd be gone, never to be found again. There were only two good ones on the staff. The rest of them were lazy, no good, walked right by, and left water on the floor in a room for her or anybody to just slip on. She fell out of the bed one day, it took two hours for anybody to come and get her up. The rooms were small and non-private. I wouldn't recommend them to anybody.

My mom stayed at LandMark and she was well taking care of and from Administration, Nurses, Aids and staff the people were so caring and treated my mom like family just as well as those visiting her. I will recommend this facility to anyone that has an issue with an elderly family member.

My mother was at Landmark Nursing & Rehab Center, and she had a good experience there. It was clean, and it didn't smell. They had a lot of activities for the residents every day. They had a big dining room, where they served the individuals, and the food was good. They had a beauty shop, where they had their hair done, bingo daily, and church service on Sundays. Almost every evening they had some church or some musical group doing entertainment, playing music, singing, or doing bible study and a lot of religious activities.