A group from my church performed a mini-concert at Telford Terrace in the spring of 2010. I had been involved in scheduling the concert, and found my interactions with the program director at the facility to be polite and professional at all times. We felt very welcome to be there, both from the residents and from the employees. Speaking to some of the residents, it was clear that they enjoyed their day-to-day routine and lifestyle at the facility. The regular opportunities to engage in activities and socialize were recognized by everyone I spoke to, and our church group later discussed amongst ourselves how impressed we were with how busy everyone seems to be. The standards of cleanliness were high and the atmosphere was very warm and welcoming. The size and quality of the rooms we got to see were impressive, and I made a rough favorable comparison in my mind to the facility my grandfather resides in near Canton, OH.