Summerfield has aids from different agencies that are not properly trained or do not review charts for special care. The staff has a tendency to blame mistakes on being short handed in scheduling and some patients are still in the bed at 11am, I have heard therapists asking for assistance in getting patients up to be ready for their sessions and this is being ignored. The Laundry department loses clothing and dining room staff serves cold food to the patients. I would like to see more hands on from the management team rather than the poor excuses.. The low rating displayed for the facility is demonstrated daily. Step up your game and trained your staff to be more efficient to the sick, elderly and families. Would like to see improvement assisting the help light rather than walking past the room and ignoring someone might need help. It s on for a reason.

I visited Summerfield. The staff was very nice, but I think they need to be a little bit more educated on people with dementia, like how to talk to and handle them. For activities, sometimes they have story-telling and singing. They did have a patio where they can go out. They could improve on more activities at night for the residents.