Senior Living community - Brookdale Hays

Brookdale Hays

1801 East 27th Street, Hays, KS 67601
(785) 628-1111
4.3 ( 6 reviews )
Assisted Living

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About This Community

Brookdale Hays provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

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Reviews

4.3 ( 6 Reviews )

Lori Schmidtberger

June 20, 2021

Amazing staff with excellent communication. They go above and beyond. Community environment is very cozy with many activities for the residents. Their face book page and newsletters help family many miles away say in touch. I give them a 5 star!!

SS

June 28, 2018

My mother is at Brookdale Hays. The experience has been somewhat OK. At first it was a little up and down just to get everything settled in, but now it has gotten better, and she's gotten used to her surroundings. Her room is a good size, and she got to bring her own furniture, which is nice. The staff is all caring, but they just need to have more staff members. I personally think they need to be more one-on-one. They have some games and exercises. It's expensive.

james newcomb allen

September 28, 2017

my mother was a resident for 5 years. those were good years for her at sterling house. they took good care of her and treated like a friend. During her last illness they were especially nice and I saw this as I was there a lot. It was small town care at its best.

hal713117

May 30, 2017

My mom has moved into Brookdale Hays. The staff and the food are very good. Her room is small, but it is laid out nicely. They have bingo, exercise classes, card games, and things like that.

Sterling House

December 06, 2014

My dad has been at Sterling House for about 3 years. He had choices of where to go for assisted living, and he chose Sterling House. The staff is considerate and professional - and most of all, they care. Whether it is taking the time for a visit or keeping vigilance of his health needs. I know that my dad is safe and receives care to a standard that meets my expectations and his. I can contact any of the staff at any time and they make me feel that my dad is their priority - even though there are 30 some residents. I am greatful that Sterling House is available for my dad, and me!

emily2817

July 24, 2012

I would oftentimes visit this assisted living facility to visit my great aunt when she was living here. It was very clean and tidy. The grounds were also kept up and looked very appealing at all times. The floor plans were also spacious and nice and obviously built with elderly people in mind - almost to a fault at times however as they look a bit awkwardly spacious. The staff was very nice and attentive, yet they were not always welcoming to visitors and guests. They were never explicitly rude; however, one woman in particular always seemed like she was miserable there and spoke to the residents and visitors with little respect. I feel like an assisted living facility needs employees that are extremely happy to be working with people and are able to maintain that image even when they are not happy to be at work. They also need to appreciate their work and consider that they are working with the elderly that regardless if they need assisted living or not, they still deserve the utmost respect. My aunt enjoyed living here; however, the staff seemed to be comfortable and did not seem to go above and beyond expectations.

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