Writing reviews for assisted living is difficult. You have to remember you’re dealing with humans, and no one is perfect. They have ups and downs. I will say that overall the ups far outweigh the downs at IVoWZ. My dad lived in their memory care for almost a year before he passed away from Alzheimer’s. It was during the height of the pandemic. I feel that Independence did a fantastic job caring for him and keeping us connected. When my dad was transitioning, they allowed me to be by his side. I will be forever grateful. My mom is currently in assisted living. She gets great care, and I’m very involved. On the occasion there is an issue, I call and talk to the appropriate person in charge, and the issue is resolved. Again, I feel that’s what is important. Can issues be addressed and resolved. Things don’t come up very often. I can usually take care of the issues my 87 year old mother is requiring! The facility is clean and beautiful! I love the staff. I have a great relationship with so many of the nurses and aides. You will get to know them by name and they will know you by name. They become extended family. There are all kinds of activities and outings too. It’s really a busy place! The food was on a down, but they are correcting that. That’s an example of management listening. I’m giving three stars for food because they’re still working on it and I haven’t tried it since the new chef has started. My mom seems to be happy again though. Staff gets a four ONLY because of agency. That happens occasionally now, but there was a time that it was the norm.

The facility is very clean and the staff is very friendly. They seem to care very much about the residents and making sure they are satisfied. The rooms are a good size and serve the resident’s needs well. The staff is always helpful and takes great care in getting any issues resolved. My Mom enjoys the Bingo and other activities. The facility does offer other amenities like movies and outings.

Beautiful facility. Weekly entertainment is great! Nice exercise room. Mom likes to ride the bike with a little help. She enjoys bingo and bible study. Nice to have the salon there too. Would like staff to be more consistent. There is a lot of turnover of supportive staff but that seems to be a problem at most Assisted Livings since the pandemic. Overall it has been a positive experience!

We moved my mom in here on very short notice. The staff has been wonderful with the move in process and adjustments to the assisted living lifestyle. They have beautiful modern rooms with high ceilings. It really makes you feel like your in a bigger space than you are. The whole building is modern and elegant. It is one of the nicest looking Assisted livings that I have been in. Caring staff that goes above and beyond. Wonderful reception desk workers that care. This location is close to great shopping and restaurants as well as the highway for quick and easy access. They even have a Cracker Barrel near by. Easy grocery delivery and food delivery by the big named food delivery and grocery companies. They have great activities and even ones for the whole family. We especially enjoyed the petting zoo that came. Hands down do not regret this choice. In house food can vary but they have a good menu to chose from.

I highly recommend Independence Village of West Zionsville for your loved one. All the staff from the food service workers to the director of the facility are friendly, caring, and helpful to all residents and visitors. I am kept well informed through care meetings, phone calls, and personal interactions of my mother’s progress and needs. The facility is gorgeous with amenities such as a movie theater, greenhouse, library, dining room & a bistro, exercise/therapy room, salon, and much more. Many different daily activities are offered and planned by the activities director. The facility offers a variety of spacious floor plans. Apartments are designed with large closets, washer/dryers , spacious bathrooms, and large windows. It is very comforting to know my mother is at a place where she is loved and cared for.

My parents moved into the Independence Village of Zionsville West. It was close to my house. Everyone who works there, whether it be people in the front office sales, the financial woman, the front desk concierge, nursing, housekeeping, maintenance, everybody there is involved with caring for the residents. They are all involved and care about, or caring for my parents. It's pretty much brand new, it's only been there about two and a half to three years, so everything is brand new still. It's very tastefully decorated. It's comfortable but more modern looking. They have all of the amenities there. It's just a nice place. They have a gym, they have computers and internet access for residents. They have little bistro/snack bars. They have a library, a lot of different common areas, sitting areas in addition to the big common areas. I would live there in a heartbeat. They have a chef, and I know all of the staff there rave about her cooking. The activities director is very involved, gets people involved, and plans a lot of fun things.

We went to Anson Senior Living. The staff member, India, gets special commendation because she came out and played with our dog. It's a new building. They had just constructed it before all this COVID stuff hit, and they ended up sort of shutting down because of COVID. They were, I think, 40 percent capacity when we were there, so there were a lot of brand-spanking new rooms that had never been lived in. We saw that the independent living had their own balcony, which was very nice. They had like three different apartments, one was one-bedroom, another one was two-bedroom, and there was one with a den off the living room. My brother-in-law and sister-in-law liked that very much because it's really close to them; it was the handiest for them. India did a very good job showing us the rooms, they have a theater there, they also have a huge social room. They have a nice eating facility, and the food was very good. We ordered grilled cheese and bacon.