Evergreen Crossings and the Lofts
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- 5404 Georgetown Road, Indianapolis, IN 46254
- (317) 291-5404
- 2.3 ( 6 reviews )
- Assisted Living and Nursing Homes
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Description
Reviews
2.3
( 6 Reviews )
Ms Gibb
February 11, 2021
I want to know how the number of residents in your care are not receiving proper meals and care. My brother in law and I have had to come there to bring my sister food because she is not receiving breakfast NOR lunch. When she brings it to someone's attention you take her a brown bag. That is not good customer service. She has been there for 2 weeks and is constantly nit being fed nor cared for. How is she suppose to recuperate properly without her nourishment and proper care. if your staff does not want to do their job, they should be replaced.
jw8888
November 22, 2019
I was there for physical therapy, and found they might need much more professionalism to compete or match with other similar places, such as process procedure, organization, documentation and effectiveness.
Disappointed daughters
January 05, 2018
Lack of organization, poor to no communication, right hand didn't know what the left hand was doing, it took days to never to for my mother to receive TED hose and or medication. The food was delivered to the rooms cool to cold. There are more things I could say, however I will never refer anyone there nor will I allow my mother to go back there.
Not Happy wifey
My husband was at Evergreen Crossings & the Lofts. It was a very fancy place, but I don’t think they were very good organizationally. They weren’t very helpful. The rehab didn’t go very well at all, and the things they told me were very confusing and didn’t help at all. We would ask them to provide us with something, and we would have to ask 3 different times before it didn't get done, if it got done at all. I was not convinced that his health got better, and I would not want to take him back there. I think they need to be more organized, and the communication between different groups needs to be improved. I believe the staff needs more training on skill and on commutation. At the end of the day I wasn't totally convince that my husband was okay. When it was time for my husband to get discharge the thing I needed to have at home wasn't available us.So sad!!!!!! I am giving them the 2nd star only because they have private rooms and they look fancy
ER123312
April 13, 2017
Dad was at Evergreen Crossings & the Lofts. It was a very fancy place, but I don’t think they were very good organizationally. They weren’t very helpful. The rehab didn’t go very well at all, and the things they told me were very confusing and didn’t help at all. We would ask them to provide us with something, and we would have to ask 3 different times before it got done, if it got done at all. I was not convinced that his health got better, and I would not want to take him back there. I think they need to be more organized, and the communication between different groups needs to be improved. I am giving them the 2nd star only because they have private rooms and they look fancy.
Janet S.1
December 03, 2015
It’s been going okay, and my mother has been living more comfortably at Evergreen. She likes the activities and everything. They have bingo, and different groups come in like musicians, ministers for Bible study, and she enjoys it. I have eaten there, but she doesn’t care for the food because it’s not her cooking.
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