Although this facility may be cosmetically appealing to the eye, I can assure you the care my loved one received here was appalling. My loved one stayed at Aspen Trace for rehabilitation following a hospital stay. This family member was found several times connected to an oxygen machine that was either not plugged in to the wall or attached to a portable one which had run out of oxygen. My loved one also experienced a genital rash due to lack of bathing. My family was told bathing and physical rehab is regularly scheduled and often neither were completed. It was extremely difficult to request a chest x-ray, etc. when it was obvious our loved one was suffering from a chest infection or pneumonia. There was an extremely long wait once the call button was pushed, likely due to lack of staffing. The food was horrific and was usually delivered whole (if at all), not following the mechanical soft (pureed), physician ordered preparation. When my family requested help from the front desk staff, nurses, or assistants, it was as though you are personally inconveniencing them and an annoyance. My family is tight-knit and believe in being each other’s advocate. A member of our family visited every day, and it was the epitome of stressful. My family and I can’t caution highly enough to refrain from using this facility for yourself or a loved one.