Sunrise of Flossmoor was very nice, the staff was very nice and the place was clean. It was very, very spacious, very clean, and they were getting ready to do some remodeling, and I was surprised when the lady told me that because it looked freshly decorated, it was very nice and the decor was wonderful. The staff was very professional and everybody was very nice. The rooms were also very nice, and the dining area was like walking into somebody's kitchen in their home. They had different seating areas, a laundry area, and the activity area. Everything was immaculate, everybody was very nice to me, I got to meet a lot of the employees and it was very nice.

Sunrise of Flossmoor was a nice location. It gave you that feeling of being home. I talked to some of the very informative staff members, who gave me their tenure there and showed me the memory care that they had for their location. I saw the residents sitting down and waiting to have a meal together. They have an outdoor patio where the members could go out with their families and walk around. It was secure, and they didn't have to worry about them wandering off. The staff also showed me the different shared rooms that you could get where they would have their own separate actual bedroom, but they would have to share a bathroom. To me, I don't think that would have been acceptable to my mother-in-law. They have certain wings where one wing was strictly memory care, and another wing was strictly assisted living. The place was clean, bright, and sunny. It was a nice location for people to walk around, say to get out and take a walk through the park. They have trees, grass and benches, and things for the staff to take them out and for them to enjoy a nice walk. It was quiet, and it seemed to be very safe. I almost missed the place because there were so many trees. I didn't know there was a senior home back there and I thought it was like a forest preserve or something, but it was beautiful. The staff gave me some suggestions as to maybe looking into something that's called supportive living. Instead of assisted living, she said to look for supported living, and those were the institutions that might be able to give me some assistance with the finances. It depends on you and the information that I can provide for them. But I think the place was friendly, and the tenants seem to be very comfortable. They were relaxed, they looked decent, and they looked clean. They weren't sitting around idle. It seemed like they kept them busy, on the go and doing something, which was great because my mother-in-law needs someplace to be active. Right now, she's a hermit, she stays in her house by herself, and she talks to nobody but her nurse, so she needs to be able to get back into communicating with people.

Sunrise of Flossmoor had a great staff. It was a beautiful environment, nice, and scenic on the outside. What I took note of was the staff was very friendly and I got to see how they were engaging with the residents. It looked very clean and really pretty on the inside. The grounds were very nice too. I got to be in the general area and a vacant apartment in the memory care and it was also very nice. There was nothing that I didn't like. It's costly, but that's not necessarily their fault. It's just their area and everything they provide was costly.

We did an in-person tour of Sunrise of Flossmoor before the virus. The rooms and dining area looked like they would be comfortable and easily-accessible for people that have physical disabilities along with mental disabilities. It's sufficient for the needs of the facility because it's not a large facility.