My mom was at Heritage Woods of South Elgin. It was really nice inside. I was so surprised when I first went there. Their staff was just the nicest that can be. A lot of them were younger girls, the CNAs, but they took really good care of my mom. I couldn't ask for anything better for her during her memory care. During COVID, I believe they were a very, very safe community, and really watched what was going on in there. They did a lot of activities and really kept the residents engaged. It was really nice because I always knew that there'd be somebody there keeping her busy or active as much as possible. As far as the facility goes, the food looked like it was pretty decent. I know everybody complains about food, and I didn't actively eat it, but it certainly seems to be nice. I think my mom ate like a horse when she was there, she had no problem with the menu or anything. It was a very clean facility, which I think was so important. They gave a lot of individual care, which would be the main thing I would comment upon. I never had any problem at all. I thought we had won the lottery when we found that place because the expense was what she could afford. For the money, it was phenomenal.

We went to tour Heritage Woods of South Elgin. The staff was extremely friendly, helpful, and knowledgeable, and just showed me all around and showed me all the different features they offer. The rooms are like studio apartments, and they're very cute. They have a nice size bathroom, an area to put your bed in, and a little kitchenette. It's very cute, bright and cheery. The atmosphere was nice. I like it. I'm considering this place. It's a contender for sure. They have crafts and bingo, and there's a workout room and a salon.