This review is to help families looking for Memory care: The Assisted living /Memory support is a beautiful facility and some of the caregivers are compassionate. If your loved one has dementia/alzheimer's this is not the place for them! They do not have the training or the staff to handle this. The memory support unit is still only an assisted living. They don't tell you this when you sign the contract but as the disease progresses they will want to move them to their skilled nursing building which is nothing like the assisted living or the memory support they sell you on in the beginning. (please visit and you will see) You'll want to find a true Memory Care facility that is trained in dementia/alzheimers and will care for til end of life without moving to skilled nursing as they progress. While in assisted living they didn’t provide physical therapy, occupational therapy or much of any support unless you want to move the skilled nursing or want to continue to call and fight for it. The communication between staff is non existent. Nobody knows who is doing what. There were several times when the CNA's didn't know what our Moms needs even were. There is very little communication between the staff and the family. We never met the executive director. The director called her by her wrong name the whole time she was there. We didn't meet the Health services Administrator until 2 years later, when he told us she needed to move. We wanted to be happy with this facility and we were a very friendly family to deal with but I believe it is too big and my mom was lost in the chaos with nobody there to advocate for her. When we moved her in it seemed great and clean with plenty of help. When we moved her out there was no staff around at all and it smelled terrible. It seems it has gone downhill with a lot of staff turnover. Best of luck in your search!