We chose Cedarhurst of Naperville because of personal references from other people that have had family members staying there who said they liked the place and that the staff was very caring. Their staff is very good at working with my dad in memory care. They're patient and they understand him and what he needs. From what I have seen, the food looks really good. The facility is clean and I think it's a fairly new place. With COVID going on, I know they're probably light on staff like everyplace else so they haven't been getting back to me. Sometimes they're not as prompt as they could be in getting back to me about stuff but I think that's just because their plates are full because of COVID. Not that they have COVID in the facility, they don't, but for whatever reason, they're short-staffed right now. The facility is easy to get to. I probably would have preferred someplace closer to Western Springs, but since we did have a personal recommendation for this facility, I worked with it.

My wife is at Cedarhurst of Naperville/Woodridge. Both assisted living and memory care are in the three-story building there. They are friendly and they're very helpful there. They seem to make some progress already. They're right at the fifty-three and seventy fifth street corner, and they're building a medical center right next door that's just about finished. What is behind it is still sort of a construction site atmosphere right there. They have various balconies for the patients to go out on, and a lot of open space. They have a recreation room, too. They watch television together, talk, and have other activities like exercise. My wife doesn't like any kind of food, she has her favorites, and like any other place, it's not like home-cooked meals. The staff is very good and very caring. We've been to four or five different places, and everybody else had skilled nursing and assisted care, and the price difference was about double for the skilled nursing versus assisted care. This memory care and assisted living, the prices were about the same for either side because they had a hybrid approach to their care. They actually say memory care, not just skilled nursing, and that is what my wife needed.

Cedarhurst of Naperville/Woodridge was brand new, clean, and beautiful, but it didn't have a lot of warmth. The staff was very nice. The dining area was beautiful and the tables had tablecloths. It was really quiet when I went in. The rooms looked fine, were brand new, and looked pretty modern. I just wasn't impressed. They were less expensive than the others.

The memory care at Cedarhurst has been a wonderful home for my mom. The rooms are very nice, opening up to the activity area. Precious is a wonderful activity director, and so is Samantha. They both plan fun activities for the residents, and truly live what they do. The staff has been very loving and caring to my mom. Theodora, Nadine, Nikita, Gladys, Marie, and Helena are always smiling and ready for anything that comes up. The building is beautiful with activity rooms, a Recreation room, movie theater and beautiful therapy room. I am very happy to be a part of Cedarhurst.

Rooms are very nice and there are options to have a kitchenette or not. There are lots of amenities such as a movie theater, activity room, and community family room which is used often for Friday social hours with hired entertainment. There are two beautiful player pianos, although I wish they were in use a little more often. Staff is very friendly although there has been a great deal of turnover at all levels from kitchen staff, RAs, nursing including DON and ADONs. I am hopeful that they have staff that will stay in place at the moment. Precious is an AMAZING activities director for MemoryCare. Residents are always so busy and she keeps the families informed of the daily events through the CareMerge app. Samantha, who directs activities with the AL residents is also very dedicated and friendly. She even drove my loved one on the Cedauhurst bus to an appointment when I couldn't get her in my car (and it was almost time for her to go home.) Nurses Alice and Joyce are super friendly and keep me informed of my loved one's needs/issues. PT/OT and Speech is in-house, but contracted out through empowermewellness and I have been very happy with their services and the compassion they show my loved one. Although the PT/OT gym took 9 months longer to complete than initially planned, I am happy to see it in operation. There had been some issues with communication between the MemoryCare floor and food service, but I think they are addressing those issues. Food generally looks/tastes good and if they don't like the meal that is served they are allowed to order something off the a la carte menu. Thanks to many of the RAs that show compassion for and/or dedication toward caring for the NaperRidge residents including Marie, Charie, Theodora, Irma, Nikita, Gladys and more. Also, the current concierge staff is lovely and welcoming. It is always nice to be greeted by Anita, Judith and Doris. Lastly, the current Executive Director, Kendra, has been really great. She even acted as a contact person for me stay in contact with my loved one when I was away on vacation. Lastly, I'd like to add that the community has had several holiday celebrations where family is invited. These are very nice social opportunities for the residents, staff and family members.

My mom is very well taken care of. Precious is the best activity director. Theodora is a fantastic care giver, Joyce is an extremely conscientious nurse. Judith is a great smiling face at reception. Mom has no complaints.

My mom receives wonderful care. The activity directors at this facility are fantastic. They plan a variety of activities each day and my mom truly enjoys doing them. The staff treat her like she is family!