Friendship Manor is in Rock Island and is close to my mother's family. It was clean, most of the people seemed friendly, and they had all the different facilities. The rooms were nice, and the staff members who gave me the tour were very good and helpful. They had activity areas, therapy areas, and they had nice little outdoor areas so when it's good weather you can go to and watch birds.

Our grandmother went to Friendship Manor for rehab after a broken hip. The rehab therapists were fantastic, and the building in good repair. We were concerned that the staff repearedly ignored orders for her to be on oxygen, and several times we found her with almost empty tanks. However, after two weeks (during which at least one family member visited daily), my mother went up one evening and found my grandmother (who had copd) lethargic- sleeping at the dining table, and not comprehending questions. She also had a fever. The staff declined to call for further assistance, telling my mother that "this isn't the type of thing they call a hospital for, or send for additional help with. My mother and siblings ignored the staff, calling for an ambulance. That night, my beloved grandmother was put in ICU with the flu and pneumonia, and she died after being removed from a respirator one week later. And to think, their "trained" staff saw nothing wrong at all. Be very careful when sending your family here.

At Friendship Manor in Rock Island Illinois, where my grandmother is staying I have to say that I am very happy about where she is at. My grandmother who is from Lima Peru, does not speak English very well. I was really worried that she wouldn't be able to communicate with the staff or even some of the people that were at the nursing home. Much to my surprise that had at least six or seven staff memeber who could all speak Spanish! So that right away was a very good thing. When I came to visit her on the weekends more often then not I would see her talking in her native language to one of the nurses telling jokes and having a good time! So that made me very happy! The only negative thing I could say about this place is that I thought some of the facilities could have been upgraded. Don't get me wrong they were very fine, but they were definitely dated. But something like that is not really that big of a deal. All in all, Friendship Manor is a great place for your loved one!