I was at Alden Estates of Northmoor Rehabilitation & Health Care Center for a couple of weeks. I was there twice.They took care of my medication properly. They did a good job in arranging my meals since I am diabetic. I can say that their food is good. I was sharing a room with another person. The people there are good. I was in a hospital and I couldn't move around very well. They helped me with walks and exercises to get my muscles working properly.

This Alden, which is part of the Alden corporate chain, is located in a nice, safe residential neighborhood on the northwest side of the city. It is accessible by public transportation and not far the Kennedy expressway. Long term care and short term rehab are provided and the facility is generally well regarded in the professional community. There is a nice, pleasant outdoor patio that is fenced in and set up with tables, umbrellas and chairs that residents and visitors enjoy on nice weather days. While not huge, this is a larger than average outdoor space for a nursing home in the city. The building provides plentiful common areas on the lower level and a nice lobby on the main floor. The lower level includes a sitting area, an enclosed library area, and designated activity and therapy areas, as well as a dining room. The lobby is large and nicely furnished and always set up with coffee and cookies as is the Alden tradition. Common areas on the care floors are small, consisting mostly of dining areas and a few spots to sit near the nurses stations. Rooms are average to above average size, so it is possible to bring in a few modest sized personal items even in a shared room. Most rooms are shared though there are a few privates. Windows are generally large and do open some. The food is above average for the most part, with the occasional bad meal. The staff tend to be fairly consistent for a facility of this size and type, with about the average rate of staff turnover. The care can vary from floor to floor and shift to shift; sometimes things are great and well staffed; other times staff seems overly busy and it can be a long wait to get help; not an uncommon experience in most facilities. The "squeaky wheel" approach will work here, as management will make attempts to address problems. Overall the staff is kind and compassionate, providing competent care.