I’m currently in Arbour Nursing Home, and I'm trying to get out of here. It's a temporary situation. It's arranged by my social worker and some person. The care is horrible. I’ve been trying to meet with the manager. This nurse at night changed, for the last two nights, some vitamins that I had that I taken, and I had so much pain in my stomach. I’m trying to get out of here as soon as I can. I don’t like it. It wasn’t my intention to stay in a nursing home in the first place. It's not the total nursing home; it’s not everybody in here. It’s the nursing crew at night, they're horrible. The nursing home is very clean, and it’s not bad.

We liked the atmosphere at the Arbour Health Care facility right away. It looked friendly, clean and organized. The staff was congenial and the residents looked happy. The location is convenient to all city transportation which was a factor for us, as many of my aunt's family live near or in the city. We can all visit her easily and at all times of the day, which is nice. We were impressed with the variety of activities, such as the lounge, entertainment like movies, special parties, ice cream socials and table games. Our aunt is particularly fond of bingo, so she liked that they have that regularly. The staff also accompanies residents who are interested to local shopping and dining destinations. Chicago has so much to offer, that they are never out of places to visit. They also have convenient barber and salon services which we all liked. The grounds were well kept, with lots of outside areas to enjoy, with park-like greenery, benches and ample seating. There were a variety of types of residents, from those on walkers to those in wheelchairs and most were ambulatory, so they can accommodate anyone, including those with dementia issues. The food we tried was delicious and nutritious, with a nice variety of foods to choose from. This is definitely a facility we are strongly considering for our aunt's needs.