Senior Living community - Waterford Estates Senior Living

Reviewer RC#0302a

March 13, 2023

The staff at Waterford Estates Senior Living was very good. The gentleman took me into the dining hall and gave me the menu, and said that they provide three meals a day. He showed me an apartment with a balcony and one without a balcony. I was impressed with the the different emergency pull chains as well as the bathrooms where the tub was cut out in the front and you could just step in and wouldn't have to step over the tub. I liked the convenience of the things that were being provided. Like you could move in with your own furniture. I also liked the size of the rooms. If there's something you don't want on the meal, you can request something else, and if you wanted to have a little group there for a birthday or something, they had a room for that. They also had a game room, a computer room, an exercise room inside there, and a store where you could get hair products. You could stay inside and be comfortable with what you have.

Reviewer RC#1119d

December 03, 2022

I had a very enjoyable visit at Waterford Estates Senior Living. I was impressed by the amenities, the cleanliness, and the happy residents that I saw. The staff was very nice. When we would run into them, I was properly introduced. They were very welcoming and very accommodating. If I wanted to see extra locations, they were more than happy to show them to me. It's a very lovely facility. They even have a heated pool for water aerobics. It was the most impressive place that I've seen for the price. The dining area was very clean and had a pleasant smell. It looked like a cute restaurant where there was a hostess station and they made it seem like you are on vacation. It's a very nice place. The apartments were outstanding. After every resident leaves, they freshen it all up. Everyone gets a one-bedroom unless the family chooses a studio. There's a sizable kitchen with an appropriate-sized refrigerator. The bathroom was large. They made the apartment wide enough to get into the rooms, hallways, and bathrooms via wheelchair. So, it's very accessible. One of the units I looked at had a carpet that was a little stained, but they said they are happy to replace the carpet and refresh the paint before a resident moves in. Everything else was very clean and well taken care of. There was also a full kitchen and if you do not want your family member to cook, they will shut that off for you. They're very accommodating in every aspect. There's lots of storage in the unit as well as extra storage in the building for residents that like to decorate. It is very lovely.

Carolyn

November 22, 2022

We toured Waterford Estates Senior Living. It was very nice. Anybody who wanted to live there would be lucky because it's very, very nice. They have a lot of amenities. The people there seemed very friendly. We were only there for 15 minutes, but it's very nice. They've got a big indoor heated pool, and they have a Jacuzzi. They have lots of activities, they have different places where they could eat, and they go out.

Debra B

Beautiful campus, friendly staff, ample size 1 bedroom units, excellent monitoring/safety procedures, convenient laundry facilities on each floors, residents seemed pleased with food, activities and overall services

Dave

July 03, 2022

Waterford Estates Senior Living was dated. It was not as nice as the other two places I went to, but it was clean. The staff who toured us was very good.

Terri

April 08, 2022

Waterford Estates Senior Living is a beautiful place. It was very well organized. The kitchen looks like a restaurant, which is very nice. You get to order your lunch, breakfast, and dinner. They have a library, a TV, a movie room, a swimming pool, and balconies. They had individual apartments where married couples could live. They had a pod where there were like three or a couple of rooms in each pod, which are less expensive.

Audrey

I went to Waterford Estates Senior Living. I loved it. I thought it was gorgeous. The community was very beautiful, very relaxing, and of high quality. Allan was the one who gave me the tour and he was very informative. He took his time as far as explaining every detail. He welcomed any question that I may have about it. I like how he sat me down first and went over things. He gave me a little brochure and he just broke down everything, so that was wonderful how he spoke to me, and then we did the tour afterward. The place was very beautiful, and everything was neat and organized. It had all the decorations for the holiday, which made me feel comfortable and welcoming for my mother if I would decide to go there. While I was there, the shocking part was, how welcoming everybody was. The staff, when we would go into different rooms, if I passed them, would say hi. Even some of the residents who live there were very nice. Allan introduced me to a few of them and they just turned to me and say, 'You know, this is a great place for her to live. Your mother would love this place.' All of this was just wonderful. I thought the rooms were nice, accommodating, and just the right size for my mom. All around, it's very good. I enjoyed it. Maintenance seemed to be fine. I didn't see any issue with that. Upkeep was very well. It was very nice, neat, and clean. Everything was nice. The staff took me to the cafeteria. It looked like a nice restaurant; it didn't look like a cafeteria to me. He showed me the menu of how she can have options, and everything was great from what I saw.

Regina

November 20, 2021

It was a very good experience touring Waterford Estates Senior Living. The young lady that showed me the assisted living facility was very knowledgeable and very helpful. Her name is Michelle and she was very, very nice. I also noticed that she was very friendly with all of the residents and the staff as we walked through so that was nice to see. The facility was very, very nice. It looked very clean and I was very impressed with the way they had it set up for the seniors. I was impressed with the activities that they had available for them as well. It's a nice place if I had to put my loved one there. The location is very easy to get through from the expressway or if you are just driving from any direction. It is a very, very good location. The community around it seemed very nice too.

Joyce

October 23, 2022

The tour with Waterford Estates Senior Living was great. I got to meet a Mr. Allen who took me through. Well, first we sat down and talked about my mother-in-law, and he got some information in regards to her condition and her status. Then he took me on a tour to see some of the rooms. He showed me the main lobby, and he showed me a studio, shared accommodations, and private accommodations. It looked like it might be like a three- or four-story building, all brick, nice, clean, and orderly. It's a little busy with a lot of people walking back and forth like the tenants that live there in their wheelchairs and on walkers, the staff members, and people coming in to visit people that were there. The rooms were nice and clean. He was not able to give me any information about assistance for the financial part of the program. They are privately owned, but they have exactly what I needed, assisted living with memory care. They have what you call an individual thing where you can pick out your plan for the medical care versus the room, you give the combination together, or they have what you call an all-inclusive, which of course, was a little more than selecting each individual thing. The environment there was more structured. It didn't give me that homey and cozy feeling; it gave me more being in an apartment. They have a beauty salon. I know they have an area where they could go maybe once a week or make an appointment to have their hair taken care of, and they have a little store where they can shop. They also offer speech therapy and physical therapy and stuff like that.

Felita

September 25, 2021

I liked the way the rooms were set up at Waterford Estates Senior Living. I liked the staff. I liked the cleanliness. It was a very friendly and a good feel environment. They didn't force me to do anything. They let me take my time and let me know that I had options. They weren't trying to make it where they were the only one. They were very nice, very professional, very neat, and very clean. The dining area was beautiful, and there were people sitting there eating their early dinner. I think it's a very good place. I was very happy with what I saw there. I was very pleased with them.

Fred

September 13, 2021

Waterford Estates Senior Living was fine. The staff gave us a pretty thorough walk-through and told me about the stuff that he had to offer the residents there, and I like what I saw. The one-bedroom is small, but it's large enough for my brother. It seems like a well-kept place. The staff was kind. He was a nice guy. He was thorough and he answered any questions we might have had. He took his time. The dining area looked nice, but I didn't taste any meal. Everything I saw was nice. They have games and on certain nights, they have live entertainment. They told me that they have tours. It seemed like they have activities for the residents enough to keep them busy. It's beautiful. It seems like it's calm, peaceful, and quiet. It's a nice area with trees, it's got a calming effect around there. I think he would enjoy it once he is in there. The place is clean. Everybody seems to be nice. They showed us the menu and it looked like they have a nice menu and they don't repeat the same thing day after day. They have a variety of food, which is good.

Mercedes

September 09, 2021

At Waterford Estates Senior Living, the grounds and the appearance from outside was fine. Inside it just seemed OK, and was just a little bit dated. The apartment was mediocre because the front of the building was overlooked. The other apartment was a little bit better. It had a window facing the back, which was bucolic, trees, and grass; it seemed a little bit nicer to be there, see more, and to look out the window. The staff was very nice. He was very well informed, and he gave me a lot of good information. He was very helpful overall. I thought it was clean enough. It was just kind of dingy and old looking. If I were looking for myself, it would not be my first choice.

Charles

August 23, 2021

I liked Waterford Estates Senior Living. It seemed very nice. The rooms were excellent. They had an indoor pool, a place for you to worship, and a library. When the weather is permitting, they can go outside and dabble in the plants or whatnot. I like the lunchroom. They had it set up a sort of like a restaurant. I like the style they have because they have an everyday menu and they had extra things that you could order as well. It was set up real nice. It seemed like they have a lot of activities for them. I didn't meet a lot of staff.

Carla

August 21, 2021

We went to the Waterford Estates Senior Living and we liked it for my cousin. It was clean. The people seemed genuine, and it seemed that they really care. They gave us a tour of the whole facility. They have a dining room, a hair salon, a library, a theater, and a game room.

Carrie

June 24, 2021

Waterford Estates Senior Living was nice looking, and the staff was friendly. It seemed like they had activities that would be enjoyable. The actual apartments were very nice. There was an outdoor area and I think they have a pool, that was nice. The place was very well-maintained.

Cornell

June 23, 2021

Waterford Estates Senior Living was nice and clean. It reminds me of stepping into a nice hotel; it has that feel. The rooms that we saw were nice and we saw some with balconies. There was also a patio and a back room. They were small living spaces, but we also saw 2-bedrooms; they seem adequate. The person who accommodated us during the tour was well-informed and told us everything that we can possibly think of. He gave us his card and also gave us a call back. He took us to the different rooms that they had available. They told us all about the activities that they had and how their program works. We got a lot of information just from that first visit. The dining area looked really nice and well-kept. They didn't have anything going on at the time, but they showed us a board on how they got it all mapped out and different things at the time. The person who gave the tour was really good. He was nice and friendly. He took his time and was not rushing.

Katie

June 19, 2021

The people at Waterford Estates Senior Living were very pleasant and very professional. The scenery part was very attractive. The staff was nice enough, doing her job, very pleasant, didn't go overboard, and stayed in her lane. It's very clean, and it didn't smell. They have a beauty salon where they do their nails, and they have a library, too. The facility was very nice. I didn't see the menu, but the staff told me everything would be fresh, and not like TV dinner or stuff like that. They cook their meals there, so I appreciate that. It's gorgeous. If I were to go, I would go to one of these.

Elsa

January 22, 2021

My mom is going to move into Waterford Estates. We took an in-person tour. It was very pleasant. The personnel were very nice and extremely helpful. We saw the dining room, the entrance, and some recreational areas like a billiard room and a craft room. We also saw three units, and the rooms were very clean and modern. They had an emergency cord in the bathroom. The step was also lower than the bathtub, so that they can get in and out of it. It was nice and very pleasant. Food smelled very good. Everything smelled very delicious. We got to look at the menu. The condition of the facility seemed excellent, nothing was dirty, everything was clean. It was like walking into a 5-star hotel. They had holiday decorations. Everything was very festive and cheery. Some of the residents seemed very friendly and happy.

MJ

October 04, 2020

Waterford Estates Senior Living is a much larger facility than where my mom is at, and I would not want it for her. I think it's probably a good place for a person that's either independent or assisted, and not for somebody who is in memory care. I had a good first impression. It has about 5 or 6 floors, so it's pretty large. Everything that I saw was really nice. Everything that I saw was very nice. They had some rooms at the time, they were pretty affordable with a little kitchenette. It was almost like home for somebody who's used to be in their own home. The facility I thought was very nice and seemed to be very clean. The gentleman was very informative. It was clean and smelled nice, could probably take a little updating.

T Green

May 30, 2019

I liked Waterford Estates the best. The people were friendly, the atmosphere was very nice, and very clean. The room was very nice and very clean as well. It's beautiful all the way around. They had an indoor store and an indoor swimming pool. The food was great. The kitchen and the dining area were nice.

Lillie

November 26, 2018

I really liked Waterford Estates Senior Living. The staff was really nice to us, took their time, and showed us all around the place. The tour was handled really well. Everything was really nice. It's a lovely place and the staff was very helpful. The cafeteria and everything looked in order. The food looked good.

Chiborn

September 13, 2018

I can’t say enough positive things about Waterford. Every level employee from executive to staff go out of their way to create a comfortable, home-like atmosphere to make each resident feel at ease. An excellent resident-to-staff ratio, a wide variety of options for outings and group activities, healthy delicious meals and an individualized plan for each resident which can be adjusted as life circumstances change, are just a few of the things that attracted my brother and myself to select Waterford for our parents. The caregivers and nurses are attentive, compassionate and friendly. Just knowing that there is on-sight medical care has given us peace of mind that someone is always available to help if needed. Another plus is that physical and occupational therapy can be done without leaving the facility to help residents stay active and engaged. We would definitely recommend Waterford. 10 stars!

RayC

May 01, 2018

While researching Senior Living Facilities, there was a number of areas I was looking at. First was room size. Does it have everything needed to live comfortably and a place to call home? Second was the staff. Are they friendly and knowledgeable in there rolls? Third was what activities do they offer? ( bingo, church, entertainment, and other type of physical activities). Finally the last piece of importance was the amenities offered. Healthcare, dining-dietary, house cleaning, laundry, and good maintenance. Additional things we considered were availability of a mini grocery store, barber shop, podiatrist, dentist, and transportation to other outings or field trips. Finding all these important factors was challenging to find within one facility, but Waterford Estates has them all. Waterford Estates is located close to the expressway and minutes from a shopping center and a hospital. The facility is very clean and well maintained. My father is one that doesn't like change, but he loves it here. Now when I call him he doesn't have time to talk because he is having too much fun with all that is offered. A big thanks to the staff at Waterford for making my dad feel welcome and has a place he can call home.

Linda Braun

April 03, 2018

I find Waterford to be very friendly and warm. Management is friendly and helpful. They go out of their way to be helpful. I have a lot of staff friends here already. Waterford is a great place for me at this time.

Ruth A.

March 02, 2018

The apartments are really beautiful. The Staff is very compassionate, always ready to lend a helping hand. I like the idea of having a bus to take the residents to the banks, stores, and most importantly, the area churches for Masses/Services on Sunday.

Hollie "RICH"

My parents live at Waterford Estates in Assisted Living (since October) They love being there and enjoy the caregivers and staff. I am very impressed on how my mother and father get treated, there are never any issues and they care for them as they are human beings and not just a number. It's a great place. I haven't been able to visit them much but my brother is there and also feels the same about the staff, service and food. He will go and eat lunch with them, the menu is excellent. You can choose from many food items eating downstairs in the bigger dining room.

eutha

April 11, 2017

The Waterford is a great community for your love one. The staff is greater than great. Katie, Michelle,Norma thank you for always helping my love ones.

LoriG

February 06, 2017

I think you have a wonderful, caring staff. The food is good. There are plenty of activities. The 2 Shannon's go way out of their way to make sure residents are able to attend and are so good and kind. People are friendly, and most people seem genuinely happy. Lori G

CarrieKla

February 03, 2017

I wanted to send you some feedback with respect to the experience that my husband and I have had in getting my parents (Barbara and Frank Murzyn) settled into their new apartment at Waterford. On the whole, we have been very pleased. The facility is clean and well-maintained, the meals are quite good, there are on-site activities (especially the exercise classes) that they seem to enjoy, and the staff appear to have a warm and caring rapport with the residents.

Kathy573400

January 14, 2017

I thought the Waterford Estates was a nice place. The rooms were small, but the staff was friendly. The residents were happy when you talk to them, but when you didn’t, they look bored. I thought it was very good, and I wanted to live there, but it was too expensive for me.

Roxanne R

January 13, 2017

My father has been living in the Memory Care community, Reflections, for a year. The atmosphere of the facility is cheerful, decorated with bright colors and residents walk around freely within the secure premises. The knowledgeable staff recognizes the distinctive behaviors and personalities of all the residents. This recognition of each individual’s needs has provided me the comfort to know that Dad is treated well and cared for. The staff provides my dad with structure, fun activities and choice. The staff provides me with guidance, updates on dad’s condition, laughter and hugs. Reflections’ highly trained personnel is our extended family. My Dad feels like he is at home and tells me frequently “I like this place.”

Cathy crosby

My friend had been living there for the past 6 years. She did pass away in September but her life there was wonderful. It was everything she wanted in a retirement home. The library, beauty parlor and a lovely dining room. The price was great compared to other facilities. They also have the greatest people working there. Waterford would be my choice when it comes time to retire.

Wanda681471

November 05, 2016

Waterford Estates catered to more than just memory care. They had a restaurant in there and areas where they had entertainment like if someone comes in and want to play the piano. They also had a store. It was a small intimate setting, which was set up really nicely. They had their own room, but they shared a bathroom, which was across from their bedroom. One bedroom had a closet in the room, while the other bedrooms had it outside of the room. Their nurses were not around the clock; they were only from 7 A.M to 7 P.M. They do have the aides during the night. I know that they do a variety of things.

Jessica822887

October 18, 2016

I looked at Waterford Estates, and it was beautiful. The place is nice and clean, but it’s just pricey. The rooms are really nice with balconies.

Kathy A.

October 13, 2016

We went to The Waterford Estates. It’s the community that we are looking at. My mother hasn’t moved in yet, but we have given a deposit. It’s a very nice community. It looks very nice. The grounds are pretty. The accommodations are very nice. The person that I have been talking to has been very nice, very accessible, and understanding. There is a lot of stuff going on. You can see them coming back from a bus trip. The last time I was there was Friday, and they were having a church service on the main floor. It’s a very nice community, and it’s very expensive. It costs a lot to live there, but I think they offer a lot. I’ve been there multiple times, and every time I’ve been there, the place is clean. It’s a really nice place. The person that I’m working with is accessible and very nice.

Fred350657

September 14, 2016

Waterford Estates was an outstanding looking facility, and they’re well equipped. The grounds were well-maintained. The location was a bit out of my neighborhood. The rooms looked very nice. I’ve seen probably 2 rooms, but they both had two beds in the room. I just went for a visit, walked through and was impressed, but I’m actually looking for something a little closer to home. It’s a must see facility, very well-maintained, and with plenty of activities for the residents; it’s a lovely facility.

Tameka883037

August 21, 2016

Waterford Estates' rooms and apartments were nice, clean, and spacious. The facility had a nice layout. It was roomy, so it wasn't crowded. They could improve the location of their dementia patients because they were kind of off in the basement.

Gwen19

May 10, 2016

Everything at Waterford Estates Senior Living was excellent. You can transition into assisted living in this place. They have everything that I want - swimming pool, dining area, library, recreation where they do the exercises. The rooms were excellent, everything was brand new in the room. You would bring your own bed, they have a couch, and a kitchen. They have two bedrooms and single bedrooms. The staff was excellent, very knowledgeable, told me the pros and cons. It was just everything you want in a senior housing.

Suzie6

January 16, 2016

I thought Waterford was a nice place, but I didn’t think that my mother-in-law would fit in very well. The assisted living people were living farther away than the independent people, and for them to come down to do things took a farther walk, and so we didn’t think she would be a good fit there. They did have very nice rooms that seemed pretty clean, but it wasn’t really bright and didn’t feel really inviting, and it was just too long of a walk for her to get down to the areas where they had everything. Assisted living area was all by itself, pushed farther away from the hub where the dining room was and everything else that was going on. For that reason, I just didn’t like this place for my mother-in-law.

Veronica10

January 16, 2016

Waterford Estates was way too big with too many people. The atmosphere was OK and so were the rooms, which were the right size. The staff was nice.

Anonymous116766650

November 22, 2015

Waterford Estates would not accept my father-in-law. Their rooms were good, and he liked this place, but they weren’t responsive and didn’t get back to us very quickly.

Anonymous113430050

October 28, 2015

My mother is at Waterford Estates for respite care. It is excellent. The staff is wonderful. My mother really likes them, and so that's a good thing. My mother is in a private room. It is a pretty good sized one-bedroom apartment. The dining area is actually gorgeous. I would recommend this facility. Absolutely! The services are excellent there so far. My mother has been there for a month now.

Visitor113319650

September 12, 2015

The rooms at Waterford Estates were average, and they were small. They didn't offer a complete meal plan; I would have to maybe make some of my own dinners. I only talked to the person who took me on a tour, and she was a very nice lady, she answered any question that I needed to ask, she was very courteous, and she showed me around; I appreciated that. They had outside tables and places where you could walk out to the gardens if you wanted to eat in the gardens. The one thing I liked about it was they had a pool and a sauna, they had places for activities to go on beside the dining hall, and they had a central area. They can arrange for you to have rides if you didn't have your own transportation for going to the doctors outside or shopping.

Anonymous109660150

July 04, 2015

Waterford Estates was beautiful. They had a lot of amenities. I went there for a scheduled tour, and I was supposed to have lunch. For some reason, someone did not get the things straight. A guy came out as soon as I sat down, and he wanted to do financials right away before I even took the tour. I thought it was very rude. They had two dining rooms -- one on the main floor and one on the fourth floor, I believe. They also had a swimming pool. The place was beautiful.

Gregory5

July 02, 2015

My aunt is in Waterford Estates. They are very nice. She has a 1-bedroom apartment. It is easy to maneuver and right across the hall from one of the dining rooms there is a nursing station on her floor, so it works out right. I did have meal there and the food is good. They have bingo and they do water sports. I will recommend them to others. It is just north of one of the major hospitals and close to a mall.

MarvaCPruitt

May 24, 2015

We are currently trying to convince my mom to go to Waterford Estates. I like the apartments because I think they are nice. It is a nice-sized facility. It has a very inviting appearance. When you first walk in, it is almost like you are walking into a very nice hotel. The things that they provide are very good. I like the fact that they have a continuum of services so you can go from independent living all the way to memory care. I really also like the fact that they have a swimming pool indoors. They have a number of areas for activities. They have a medical staff on site, and they are also connected to a hospital not far from its location. I talked to some of the residents there, and they are very happy to be there. Everybody was very pleased with their care.

Visitor106969950

May 15, 2015

Waterford Estates seemed to be very caring, and they are interested in my mom’s well-being. The rooms were nice and clean. They have computer room, and pricing was good.

Visitor99148450

April 27, 2015

I put my mom in Waterford Estates, and now they are kicking her out. I guess the rule there for assisted living is that it is supposed to be a one-man assist, and she has been having problems transferring from her wheelchair to the bathroom. It is a nice place, but I feel like they kind of lured me in. I am very disappointed that she was only there for ten days, and now we are in the process of looking for another place. I don't think they gave her a fair chance. The place is nice and clean, and it's a very big place. In my eye, it is more of an independent living. They do have a floor that is assisted living, but I didn't realize that assisted living was just a one-man assist. They allowed us to use an apartment that was fully furnished because her room wasn't ready, and she never got the opportunity to look into her own room. The food was good. Sometimes, my mother said it was OK, but most of the time it was good. The staff is very nice. I think it depends on the individual aide that was helping my mom. Some of them had no problem with her, and then I think it is the ones that had problems who reported it. Most of the people are nice, it is very clean, and they do have a lot of activities, so I can't put it down too low. The director told me that by guidelines of the state law, it should be only one-man assist for assistant living, but I found another place, and they said it's not true.

Leslie41

March 10, 2015

The name of the facility that we have chosen is Waterford Estates. We went to visit it, and we liked it. It just seems like a very active facility. It seems like the people were engaged and involved, and that is what we wanted for her. The people working there seemed very nice, very concerned, and very caring. They have a calendar that they put out every week. There are many activities on a daily basis, and they try to involve all the residents. Everything seems to be very clean and very nice. There is one thing that I thought could be better. I think all of the employees there should have CPR training because some of them do not. I think that they all should.

Libby3

February 25, 2015

My mother had stayed at Waterford Estate which had a very nice, homey atmosphere. I trusted the nursing staff with my mom, her health, and her care. The food was very good. They had a lot of places -- especially the dining room downstairs. There were lots of activities.

Clinton2

January 03, 2015

When I was told that I needed to find an assisted living facility for my mother, there were four things that I was primarily interested in checking out. One was obviously location. It had to be near a hospital. This particular location is in a very nice and very well maintained area. The second point was the general vibe of the community. So I checked the people, their disposition, and their attitude. It has to have a evidence of activity -- a calendar and such that anyone can have access to. The third point I was looking for was cost. I didn't want my mother's entire pension to get sucked up. And last but not least was the look on the inside. I looked at not only the corridor or the dining area, but even the one bedroom unit. On all points, Waterford Estates is pretty much a 10. They were really wonderful. The staff that assisted me was very precise about the details of the various care packages. They were able to explain the different levels of care. They have great energy and a great personality. They are very knowledgeable. They have a movie night in the movie room and a library utilized by the residents. I just saw the openness of the residents. The dining room is very classy. Obviously nothing is perfect, but it is a very good choice.

Visitor98718950

December 15, 2014

Waterford Estates is really a beautiful place. We only met with one director, and she showed us where the memory care section was. She was very informative and very pleasant. The rooms were very nice, well kept, and clean. There were windows but they were at ground level, so you really couldn't get a lot of natural light or see outside the facility. There was plenty of staff that supervised their residents. The way they interacted with the residents was very good. However, they only have space for 19 or 20 residents at a time. So, there is a waiting list for that particular area of that facility. They have activities to help residents with their memory care and challenge them. The living environment was adequate. The director did explain that they do try and take their residents on outings if possible.

Beverly41

I went to Waterford Estates. It was very nice. It's a little too expensive for me. The room was very nice but the building was just too big. It looked like an old hotel to me. The staff really talked loud. She thought I couldn't hear but it looked like she was yelling at me. She said she's been there a long time and she took me around. It wasn't very welcoming to me. The dining room is beautiful. It had all the crystal on the table but it was like going to a big dining room. It's an excellent place. It has a swimming pool and all kinds of activities. They serve meals so you wouldn't have to pay for your meals; that's all included. I think it would be great.

Visitor89198750

July 31, 2014

My wife's uncle is in Waterford Estates. It is a nice and well-maintained facility. They have activities but he has limited mobility. They have travels to do shopping. The dining area is very clean and it is almost like a high-class restaurant. The room is spacious and clean.

Jane47

February 28, 2014

I went to Waterford Estates and I thought the facility is too big for my mom. The staff seemed good, but the place is just too big for her. The place is clean and spacious. Their rooms are very spacious.

Karyn2

April 18, 2013

Waterford Estates was like a five-star hotel. It was really beautiful. Everyone was smiling, friendly and extra helpful. I tried the food and it was very clean. It tasted like a meal from a restaurant. The dietary staff were very helpful. If the resident was not able to walk, they delivered the food and served it. My aunt was in a one bedroom room. It was spacious, the lighting was good and the bathroom was enormous. The aide and nurse came in three times a week. The medicines were delivered to her, so she did not have to pick them up. There was a wide selection of activities to choose from. There were activity boards and the residents chose what they wanted to do. There were also outings and a bus came and took them to different places. The place was expensive but I would recommend it.

CARING5425

March 29, 2013

I chose Waterford Estates for no special reasons except that I liked it best. The place is very excellent. The staff and the food are good. They have all kinds of activities, indoor and outdoor swimming pools, bingo; they've got everything there. My mother doesn't like it there though. If they had valet parking, I'd give it a 5 star rating.

Shirley6

June 04, 2012

My mother-in-law has Parkinson's disease and is now experiencing dementia. She's currently in Waterford Estates for quite a while now. She's been there for 4 years. The majority of the residents live independently. She was actually the one who chose this facility. She heard friends of hers have actually have been in this facility and they were talking about how nice it was. We are very pleased and it was really nice. It is also very close to our home so we can visit her anytime we want. What we like best about this community are the services they offer and the appearance of the place. They've got everything. They have a lot of activities. The dinning room is really nice. How they handle the people there. I saw how very well they treat my mother-in-law. That makes us happy. All the people and staff are really friendly. It looks like a downtown hotel. They have these yearly increases and hopefully that could be eliminated but I can't think of anything else right now. The food is really good & excellent. I like the way they serve. It's like walking in the restaurant, that's the way they handle it. Although her weight is up & down. But she loves it there and it's definitely a great place to recommend. It's just a very very nice facility and I could live there.

eboy2014

June 01, 2012

The facility that I visited is called Waterford Estate in Hazel Crest, IL which is right by the area that I live. I visited this facility with my family because we were looking for a place for my grandmother to live. My overall impression of the facility is very positive. The staff was very friendly and seem to show kindness and care for the occupants that were living there. The facility was also very clean and very organized. The occupants that lived there seemed to be very happy and enjoyed staying there. Also, the atmosphere was very welcoming and comfortable. The only negative comment I would have to say about this facility is that is located by a busy location and have a lot of traffic near the facility.

JenniferK1

March 22, 2012

I visited Waterford back in January. My family and I were looking for a nice place with a loving atmosphere to move my great grand father into. I can honestly say of all the places we visited, this one was among the friendliest. They offer independent living and assisted living. The staff was really nice and during our visit we saw a lot of activity between the staff and occupants. One thing I can say is that it is on an extremely busy street. When it comes to retirement/nursing/senior citizen homes, I think a quiet location where can relax would be best.

Waterford Estates Senior Living

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