Brookdale Glen Ellyn was a very, very nice facility. The tour that I had was excellent. We just showed up and they were super nice to take the time out to give us the tour. The person who assisted us was very warm, informative, and outgoing. I would live there. The rooms were super nice. Even the studio rooms were nice. They were all good-sized, around 400 square feet. Their dining room was superb, it was like going into a classy restaurant. The residents were nice, too. Everybody was very upbeat. They had a pool and exercise equipment.

Very pleased with Brookdale. Mom lived in both Independent Living and Assisted Living. Caring Staff that made ALL the difference for us! Managed COVID very well - good precautions for the residents. Good variety and quality in the food offerings. Cute cafe for lunch with visitors. Lots of activities. Overall great experience and I continue to recommend to my friends for their aging parents.

The Brookdale Glen Ellyn assisted living was very comfortable, inviting, and spacious. It had a homey feel to it as well. It was very modern, very up-to-date, and luxurious. It's a place where seniors would receive the best possible care, living out there the better years of their lives, and that is something that I was looking for, my mom. The staff was awesome, very friendly, and knowledgeable. The room I saw was spacious and had a perfect view. You can see the sun shining into the window in that particular room that I was looking at. It was inviting, warm, clean, sanitized, and all of that good stuff. The dining area was very big and with lots of space. We could even come in as a family if we needed to do a specific event or something of the sort with our loved one so that was very, very appreciated. I think I was told that the place is cleaned daily. I believe that the maintenance man or one of the staff members have been there for quite some time so it was good to know that there are not a lot of turnovers in the staffing of the community. They had the spa, maybe a beauty shop or a beauty salon on the premises, a movie area, and a special activities area, I think, where you need to go to have occupational therapy or physical therapy. There was a place for that. The areas where there was a library, I believe, and also areas where the patrons would be able to eat their breakfast, lunch, and dinner. There was also a little store there where they could go and buy extra snacks for themselves. I like that community.

The rooms are very nice although small but the staff is very friendly and helpful. The facility is nicely decorated and clean and having personally had dinner there, the menu selections are nice and the food is tasty.

We went to Brookdale Glen Ellyn last month. It was a very warm and welcoming facility. Physically, the property was in very good condition and the apartments were very nice. They had a lot of activities for seniors and it seemed very complete. The location to my siblings down in that area was very good so my dad liked it. We saw both assisted and independent living. It's a very nice place and their staff is very nice.

I was impressed with Brookdale Glen Ellyn. The staff was very friendly, open, courteous, knowledgeable, and pleasant. I only saw a 1-bedroom, and it looked very roomy, clean and adequate for one person. I liked its cleanliness, the roominess, and it's very nice. I got to meet a couple of the residents who had very favorable opinion of the facility, too. The person who took me around explained to me that a lot of the certified nursing assistants have been there for over 10 years, which is a really good rate for CNAs who usually have high turnovers. I would recommend this place. That'd be my top choice for my dad.

The staff was wonderful. My grandmother was a resident there and I am thankful that this was the community that she was a part of.

Brookdale has an amazing staff that cares deeply for their residents. My grandma lived in both assisted and independent rooms and we always felt that she was well cared for and safe. I enjoyed visiting her during meal time (the food is great too) or special events. Tons of activities and opportunities to be social, and the facility is top-notch.

The pandemic has been hard on everyone, but none more so than our elderly population. That being said, I have nothing but praise for Brookdale Glen Ellyn and the staff. My parents are both over 90 and have moved to an apt. in Assisted Living after having lived 5+ years here in Independent Living. The staff on the AL floor feel more like family at this point, and their consistent care and warmth toward my parents gives us great comfort. ALL of the nurses on the AL floor are outstanding, the CNAs hardworking and caring, and the housekeeping staff kind, efficient and friendly to the residents. Over the years we have had many extended family dinners hosted here which were wonderful, and dining services has stepped up and taken on a tough job during the COVID pandemic, delivering meals to all of the residents in their apartments. I understand that the options and quality have not suffered at all! With regard to the management team, and especially their handling of the COVID pandemic and what that means for seniors housed together, I give nothing but the highest marks. Excellent communication, thoughtful execution of difficult measures, and special care for the residents. My sisters and I feel so lucky that my parents , if they can't be with us, are at this place at this time with these people.

If asked if I believe in heroes I would say yes, because I have met them. They are Kim - Marie P. , Director of Health and Wellness , and her team at Assisted Living. They work tirelessly under the most difficult circumstances. always professional and always pleasant caring for those who need it most.

Our mom has lived at Brookdale for several years, first in the Independent Living apts. and now in the Assisted Living apts. The apts. are spacious, even the studios. There are balconies on each floor and some apts. have their own private balcony. The staff is amazing and we feel so blessed that our mom is taken care of for all her needs. The staff also work with us during this pandemic to allow us to have window visits with our mom as often as we like. We are so grateful to all of them for their endurance and patience and helpfulness as we know how tired they must be. The activities are endless and we have attended many of them whether it be a holiday festivity, religious services, games, music, or an outing; the residents and staff have such good camaraderie. The sharing of laughter, friendship and helpfulness are seen everywhere here. We are confident and trust that Brookdale takes care of our mom as though she were one of their family members.

About Brookdale, Glen Ellyn I contemplated moving my elderly parents from Florida (where they lived for over 30 years) back up North for quite some time and considered several alternatives. I then worked with management at Brookdale in Glen Ellyn, Illinois, over several months looking at options for my parents. When my Dad passed away July, 2019, much sooner than expected, I quickly needed to accelerate my Mom’s relocation to assisted living somewhere, as she was unable to stay alone. Management at Brookdale Glen Ellyn worked with me to quickly accelerate the process. I literally flew my Mom up from Florida, dropped her off at Brookdale Glen Ellyn assisted living with a suitcase of personal items, and borrowed furniture from Brookdale until I could plan to move her necessary personal items, clean out and sell the house in Florida, in addition to having to coordinate my Dad’s funeral, personal matters, etc. All the while knowing my Mom was getting great care in Brookdale’s assisted living. From day one the management and staff at Brookdale Glen Ellyn made what was an overwhelming undertaking a smooth and easy process in a matter of days. Once all the dust settled, I was able to transition my Mom’s personal items on a schedule that worked for me and allowed under my work schedule, all the while knowing my Mom was with caring people. The management and staff at Brookdale Glen Ellyn have given our family tremendous support under the most challenging times and challenging circumstances. I could not have done this without them - and the great care continues! Tim, Glen Ellyn, IL

This facility has a lot of care issues. The assisted living floor is short staffed and has too many residents who need more care than they can handle. They are also not following all the appropriate procedures for Covid 19 and they have already have at least one confirmed case there that they have informed the residents about. The facility is trying to implement proper care policies from corporate but the staff is not following them them the way they should and they were way late to the game on masks and gloves. The facility has a few good staff members on the assisted living floor that are not valued the way they should. They are always trying to hire and have temp agencies come in often. Independent living seems to be liked by many residents as most of them are doing their own thing and do not require any care by staff. The facility is nice visually and food quality is up and down.

My mother in law was in assisted living at Brookdale Glen Ellyn. She received wonderful care. The staff was amazing. The food was excellent and it was very clean. They had a lot of activities and entertainment for the residents. I would highly recommend Brookdale Glen Ellyn!

I had my dad living here in assisted living. It is a lovely community with an insanely caring staff!!!!! They treated my dad with great respect and joked around with him repeatedly which really suited his personality. His studio was one of the larger ones....very spacious with a great view. He spent most of his time watching the Cubs, Blackhawks and Bears and could always be counted on to give the scores....When you could pry him away from the TV, he enjoyed the musical programs and people watching. They even got him to join the choir and was happy enough with it to do a group ensemble! When it came time for his end of life, the staff of the entire community was wonderful to deal with. Everyone expressed their concerns, stopped by to check on our family, etc. It was a great place and I would highly recommend it to anyone considering assisted living for a loved one. As an aside, the independent living seemed amazing! The residents are active and super friendly from what I saw. When we would go as a family for dinner with my dad, we would eat in the independent dining room. Everyone was laughing and having a good time at their tables and the food was delicious! (Same menu was in assisted living.) It seems like it would be great to live here if you are looking for yourself as well.

Their Assisted Living Floor is understaffed. The Management is unprofessional & dismissive to their residents needs. Would bill excess monthly charges without consulting family first. Would never recommend them to anyone.

Brookdale Glen Ellyn was wonderful. I would recommend it. However, it did not meet my aunt's needs because they don't have memory care and they only give you 25 diners in assisted living. For other people, it would be a wonderful facility. The lady I spoke to was wonderful. I saw the seniors that were there and it was an active place. Everybody looked happy. The place was clean. It just wasn't a good fit for my aunt. It had a swimming pool and a hot tub. If I retire, that would be a place that I would move to.

The people at Brookdale Glen Ellyn were wonderful, but the place was too big. It was like a huge hotel. It was like going into an apartment building with long hallways and doors. My mom would have gotten lost there. I got confused because it was too big. It was beautiful, though. What I liked was that it had a pool and a workout room, but my mother would not have been happy there. There were a lot of people who looked very happy. We toured the place and the room where they were playing bingo, which was cute. Everybody seemed happy, but my mom is more of a homey person.

The staff at Brookdale Glen Ellyn was wonderful; the residents seemed content. The rooms were lovely, very homey, and comfy. We had some lemonade, which was available at all times and very nice. They had lots of activities that people were enjoying, so that was nice to see. It was expensive, and the location was totally out of the way. It’s very beautiful but very far away.

The sales representative at Brookdale Glen Ellyn was very competent. The facility is very clean and sharp and kept up. The pricing is within the range of what I’m looking for. They showed me the sample room. It’s a one-bedroom with kitchen, and it was nice. The dining area was very open, very spacious, lots of sunlight. They have a small swimming pool, and they have lots of activities.

Brookdale Glen Ellyn is a beautiful facility. Everyone was very nice, and it’s very clean. This probably would be on the top of our list, except it was very expensive.

My visit to Brookdale was very good. I recommended it to my in-laws, and they’re very interested. It didn’t have a nursing home feel. They can accommodate a gluten-free diet, and not every place I looked at could handle it. The staff was very friendly and knowledgeable.

My father started in the independent living at Brookdale Glen Ellyn (Formerly The Meadows Glen Ellyn). It's a smaller community, and one thing that's exceptional is that all the staff know everybody's name and they also know the relatives of the resident there. They make you feel warm and welcome, and they really care about the residents. Now, my father is in the assisted living component. They provide furniture if you need it, they provide the medication, and they just go the extra mile for each of the residents. He was recently hospitalized, and when he returned, they were like "Where have you been and we missed you so much." It's nice to have that kind of feeling. They have a restaurant on site, and the wait staff -- who tend to be younger kids, 18 to 20 -- is excellent. They know that my father likes black coffee, and they immediately bring it. He is a great eater, and he cleans his plate all the time, so it must be very good. There are a lot of outings that I feel a lot of the residents go to, and there's transportation provided to these outings. They really try and get the people involved. There are a lot of movies and bingo, and they have guests come in and play the piano and play old-time music, things that the people there can relate to. They have birthday parties for everybody, and they can have big functions if you want to invite somebody there. There was a lady that just turned 103, and she had over 100 people there. It's close to my house, so it's convenient, and I like the smallness of it. Personally, I think that's important to people so that the residents feel like it's their home and they feel comfortable.

My mother who is 96 resides at the Brookdale Glen Ellyn as an independent resident. She has called this home for the past three years and I have visited her nearly daily over the course of those three years. Brookdale is a wonderful residence for my mother and even though she is independent, there have been three occasions when she has needed assistance or emergency attention. Each time, the staff surrounds her with care and immediacy and have genuinely demonstrated their fondness for her. Of course this is important to me as her daughter, but I observe this same level of sincerity and involvement with all the residents as I come on go daily. Brookdale is a well-maintained facility and my brother often remarks it's like a four star hotel! Activities and opportunities to be involved abound but without pressure to do anything beyond a resident's comfort. My mother enjoys participating in a book club, playing bridge weekly and serving as an ambassador for new residents. She has formed new relationships which is important at this time of life when so many life friendships have ended. I enjoy the relationships that I have formed as well both with the staff and residents and look forward to participating in the Friday afternoon "happy hour" from time-to-time. My family and I feel grateful that our mom/grandma has a place where she is safe, cared-for and where she continues to live rich moments in her near century old life. Thank you Brookdale for helping us love this woman who means so much to us.

My parents have been at Brookdale Glen Ellyn for three years now; two years in Independent Living and almost 1 year in Assisted Living. I have nothing but good to say about this facility. The staff truly cares about their residents and they are very attentive to my parents needs. When I have a concern it is immediately addressed and the staff really works with me to find the best solution for my parents. There was a time when I was afraid that circumstances would require my parents to move, and I appreciated how the management was willing to talk through the details and work with me to try to help my parents be able to stay. The facility is always neat and clean, and the many events they plan always give the residents something to do if they so desire. My parents rave about the food and constantly tell me "We just love it here". It's wonderful to have them at a place they love and I feel confident and good about.

I visited Brookdale because we had an elderly friend of ours who was staying there, and it is very close to our house. It was a very beautiful facility. The staff was very nice. The lady we visited, we visited her in her apartment. She had a one-bedroom apartment there. It was very nice, and it was adequate. Security there seemed fine. What we saw was very nice. When you walk in, it was like a semi-fancy hotel. It was a nice-looking building; it was all brick on the outside. It was a nice residence.

The two stars are for the building/apartments. It is definitely a hotel atmosphere very clean and well maintained. The meals they provide are also pretty good and they offer many options for residents. The reason for only giving two stars comes down to the staff They are SO nice when you first come in and make you feel like they actually care about your loved one. Watch out though as soon as you sign that lease everything changes. The staff is very un-organized they do not listen to your requests and continue to make mistakes. Housekeeping is a joke! They are rude they have lost my grandmas linens and refused to replace them. They do nothing as far as cleaning other then run a vacuum around, I went to visit my grandma and her toilet looked like it hadn't been cleaned in a month. Everything is extra so we are paying for them to clean for her and it looks awful. My grandma is in the early stages of dementia so they almost always blame issues on her having dementia and are currently in the process of trying to get us to move her to the Alzheimers floor which of course is more $$ I feel like they do not care at all about my grandma just about her money and how they can get more out of her. The price here is insane and every service is ala cart. I would suggest looking elsewhere we will be moving my grandma out as soon as her lease is up. Dont let Brookdale's fancy building and overly friendly staff fool you!

The people I talked to at Brookdale Glen Ellyn were very nice. The place is very, very nice. People are very friendly. They have a lot going on for the residents at all times. The place is very clean. My mother loves it. It is like a hotel. The dining room looks like a restaurant with tablecloths, napkins, and a flower on the table. It looks beautiful. I have not tried the food, but my mother is a fussy person and every time I ask her how the food is, she said it's great. My mother has to have her medication, so they come in in the morning and they help her with her medication. Every three days, she gets her shower, and they're very careful with her. She is having a hard time seeing, so they come and get her, and they bring her wherever she has to go. Brookdale is more spacious. They have a Laundromat on each floor for the people to do their laundry. They do have a beauty salon. They have doctors and nurses on-duty. You couldn't ask for anything more. They're checking her out. The doctors call me and explain to me what has to be done. They have a lot of doings for the people. Christmas is coming, and they're decorating there. In fact, all the new people that have moved in, they're having a wine and cheese little get-together for them and their family.

Brookdale Plaza Glen Ellyn was the first one we saw for my uncle, and it was very nice. Their rooms were way too small. However, the place was very attractive and very nice if you went into it. Everyone was lovely. The lots where the buildings are were very nice. They have little garden areas and places to sit and be entertained.