My mom was at Spring Creek for some rehab. They treated her well. She was there for about 3 months. I never really got past the conference room because it's COVID times. I couldn't do anything but meet with her there. From there, it looked very clean. The caregivers were very caring. She got to know some of them and was treated well. The staff seemed very knowledgeable and friendly. They provided basic care, I guess, but I don't know everything they did. They took care of her and every time there was anything that needed to be discussed, I was able to reach somebody. I've spoken with a nurse there several times. I just can't remember his name, but he was very nice. We were able to do a window visit a few times and that was helpful. For me, the location was convenient because it's on the east side of Joliet. It's also probably a convenient location for that facility to be at and it's good for me because I live in town.