Auberge at Lake Zurich was exceptional. It's a very good place. I liked the layout of the place and how they designed it so that the communication and contact with the residents were at a very good ratio. There are four buildings and there's 16 people in each of the buildings. So, it's a rather small community, but it's also one that I think they give great attention to. Everybody I saw there seemed to be very happy. Overall, it's a very pleasant experience. They had a nice bedroom unit. It had its own bathroom, so privacy is important there. As far as the socializing area, the main area where they gather, it was nice and open. It's got a nice little fireplace, a nice TV, and nice chairs. The dining area was adjacent to it and that was very convenient. It's not going to be a long walk. The lady who gave the tour was wonderful. She was a very positive person. She knows what she's doing and she's got a plan for everything. She seemed to be very accommodating to whatever the needs are. She went out of her way to show me the different rooms and different buildings. So I felt very, very comfortable talking to her. I also met Patty, the director, and she was very, very nice, very accommodating, and very pleasant to work with. They have a gardening club, a culinary club, and some usual games that you would find at most senior centers. They seemed more interactive and that they encouraged a lot of socializing, which is important for memory care and for keeping people's attitude. On the grounds, there's a lot of walking area and encouragement to go outside and participate outside in different venues. They have all kinds of different events to pop up and they work hard to get them in there. They just upgraded the building that I was in that they said my dad would go to. So, it's all clean and brand new. It's got a good feel to it and they all seemed to be very well kept.

The community had four different buildings that were all connected. As a patient needs more memory care, they move from one building to another. The room that I saw seems somewhat small. They were doing a program for the residents which my wife and daughter were impressed with. The guy who took us around was very nice, very helpful, and explained things very well. They had a group doing a presentation with a lady doing an audio-visual thing. They had a cat there as well. The person giving the tour also showed us some of the staff at work.

It was comfortable. The people were happy. The staff was very attentive. One time when I was there, they were having karaoke and people were participating. After they ate their meal, they clean them up and bring them up to the lounge before bedtime to watch TV. My friend was only there a day or two. He wasn't able to really participate but they did bring him out to be with the group. They didn't just leave him in his room. There were several staff members around giving a lot of good one-on-one interaction with the individuals. It was very homey.

The community was really nice. They didn’t have an exercise room but the place was considerably warm. The people were very knowledgeable and very nice.

It was recommended to us. The buildings are only one storey and the residents can walk around outside. They have more freedom of movement than the other places that we saw. It was less like a hospital and more like a home. The rooms are nice. They are a bit small, but I don’t think the residents need that much room so I think they are adequate. They have movie nights and they have some entertainment as well. The staff is very caring and cooperative. They really seem to want to help.

We ended up putting Mom here because it fits her needs better. It has the feeling of a rent home with multiple bedrooms. It has a home-style atmosphere. The staff were very friendly, and they were very welcoming to my mom. They were talking to her and not just talking to me. With regards to their food, they don’t give a whole lot of options, but it’s good. I've been there for meals, and I haven’t had anything that I didn’t like yet, which is surprising. The portions are reasonable; they are just the right size. The activities, I am impressed that they are able to get my mom to engage in activities where she never used to participate. I was very impressed.