Highview in the Woodlands
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- 1000 Falcon Point Place, Rockton, IL 61072
- (815) 624-6700
- 3.0 ( 3 reviews )
- Assisted Living and Memory Care
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Description
Reviews
3.0
( 3 Reviews )
Bobclaud
I have had all good experiences with the care at Highview in the Woodlands. After 1 year the staff has continued to be very good. The CNA staff has well cared for my loved one. My only complaint would be that calls are not returned from upper management.
MNgirl27
January 08, 2012
The assisted living wing was very nice and well kept. Each resident has their own apartment with a full kitchen and bathroom. The public areas were clean and nicely furnished, with common living and dining space. The grounds were very well kept, even in the winter, and residents seemed pleased with their living arrangements. Staff was kind and knowledgeable on their residents.
Squarix
October 19, 2011
I used to be a delivery driver, and had many personal tours of the "behind the scenes" of this assisted living home as I delivered food to the nurses. That being said, I did not care for the facilities much, and should I ever reach such an advanced age please, please future protges, do not put me there. The nurses were unhelpful and bickered amongst each other, and seemed not to care for the residents much. One nurse even expressed her view that she was disgusted by one of the residents, who happened to be drooling. To these nurses, it seems to me that their job was just that - a job, and an often unpleasant one. There was no caring involved. Of course, if I had been a prospective client placing an aging family member there, I am sure that everyone would have been on their best behavior. However, I was only visiting to deliver pizzas, and as such, was able to see the "real" facility. The facility itself is nice - well-landscaped, brightly lit and appearing friendly to outsiders. However, no amount of Hydrangeas are going to make up for shabby service, especially to those who need it most. Hence, I would give the facility 1 star and not recommend it to anyone.
