My friend will be moving into Urbandale Health Care Center. It's got the highest ratings for a care center. They've got nice people, it's clean, and nice, and because she is tight on money, she's on Medicaid, and they would take her. I haven't gotten any specific needs because she hasn't even moved in yet. She's moving in today. The staff during the visit was very professional and very helpful. Because of the pandemic we did not get to observe anything. The number one thing we liked about them was they had a space for her, they would take Medicaid, and the rating they had. Also, a very close friend of ours knew numerous people who stayed there, how well they were treated, and how pleased they were. We chose it because the others weren't available and they were not in her price range. Their rating is higher than most of the ones in the area. The deciding factor was made by the price and availability.

The first thing that I can say is "Wow." UHCC has a great staff and right after walking in through the front doors, it is very opening and welcoming and home like. I visited for my grandfather and while he did not go to this facility for distance reasons, I know he would have been happy. They offer a diverse menu, several activities and lots of lounging areas so families can come and visit as much and whenever they would like to. I am disappointed that he could not go as Urbandale Health Care Center would have been the closet thing to home with all of the amenities and caring staff to be there to help him 24/7.