Woodlands Creek Retirement Community
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- 12605 Woodlands Pkwy, Clive, IA 50325
- (515) 223-9755
- 4.7 ( 29 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
About This Community
Woodlands Creek Retirement Community is located on Woodlands Pkwy in Clive, IA. We're dedicated to providing best-in-class service, amenities, and lifestyle. We care deeply about our residents, which is why so many turn to us for their independent living, assisted living, and memory care needs. Get in touch with us today to see how our family-oriented, personalized approach to resident care makes us your top senior living choice.
Reviews
4.7
( 29 Reviews )
Ty
I went to Woodlands Creek Retirement Community. The price was median; it wasn't the lowest, and it wasn't the highest there. It was a nice, medium facility. It had transportation for the residents. It also had a memory care unit. Everything was nice. It was in a quiet neighborhood.
The meal area seemed fine with three meals a day. The only drawback on that is the activities room. It was away from the main hall, and kind of a small, isolated area. It didn't seem like they had many of the activities as some of the other places.
The staff was very friendly and very willing to help. Everybody was very cordial. The rooms for the money were a nice size. The community fee they have is a one time fee; it's a flat fee, plus like a dollar fifty per square foot (depending on what room you're going to be in). The level of care is on a point system, which the point system seems a bit high on.
There are pros and cons to it, but it's not for us. Even though the room was a decent value, my parents personally needed a little bit more than what they had to offer there. The place was clean.
Ksand
August 11, 2021
Our mother fell and broke her hip while at Woodlands. No explanation of how this occurred was offered. Not once while she was in the hospital or rehab did anyone there ask about her welfare. Once we determined that she would move elsewhere, staff at Woodlands began calling and acted concerned about her care but then became aloof when our decision was made, especially Kevin. They love you while you’re paying 6000+ per month but lose interest once the money goes away.
Nancy
My parents moved to Woodlands Creek Retirement Community. I liked them the most because they were so accommodating, and the atmosphere is just very relaxed, warm, and friendly. The staff is very helpful and the director of nursing, Kevin, couldn't have been better. Just as my mom said in her review, "How can you improve on perfection?" is what she wrote about her moving experience. It's fantastic. It's very, very accommodating to my parents and their various needs. So far, it's only been a few days, but we have a very good feeling about it. It's very clean, very comfortable, and very bright and cheery. I think the location is great. It's back in the wooded area, it's not on a busy street and it overlooks a nice park. I just think it's nice. They've been very accommodating, clean, and very helpful. In terms of the food, I had one meal there and my dad doesn't complain about anything. And he cleans his plate. The value is also excellent.
Reviewer0712
July 24, 2019
Woodlands Creek was very nice. It was everything that we were looking for. They had openings available when we visited and they are great to work with. The staff member was very friendly and willing to help out with whatever we needed. They go on trips and some of the residents were doing puzzles, talking, and gathering during our visit. The one-bedroom was great, the living room was a good size, the kitchen was just right, and the closets were amazing. We're really pleased. The dining area was wide open and bright, and it's somewhere that my parents are going to enjoy eating. They were fixing up a couple areas the second time we came, and it's going to be great.
Jack
October 17, 2018
After touring a number of assisted facilities, we choose Silvercrest (Woodlands Creek) because the atmosphere and staff made us feel like "home". During our mother's stay, I have nothing but the highest regards for the way the staff treated her.
anonymous2
November 30, 2017
Quality was great from care to atmosphere to activities, etc. The only negative thing was the food. The food is not the best.
Britt
Woodlands was fantastic. Many thanks to the whole staff. I couldn't have ask for more. Thank you so very much. Professional, caring and loving people.
Paula
August 21, 2017
We could not be more pleased with the care our mother received for two and a half years at Woodlands Creek (formerly Silvercrest). The staff was very caring and kind to all residents. Staff turnover is minimal which really allows them to build strong relationships with their residents. We were very blessed to find such a great place for our mother.
allan143738
May 30, 2017
The staff at Woodlands Creek was very professional and very caring. The place had a warm and friendly atmosphere. The apartment was big, spacious, and very nicely appointed.
Janeen Woodson
March 06, 2017
My parents were residents at Silver Crest Assisted Living facility until it was determined that my father required a higher level of care. This place is “top-notch” on all accounts. Director of health services (Kevin) is the best, and nursing staff is excellent. CNA’s are caring and lovingly provide for needs of daily living. Plenty of well planned activities, Apartments are specious, housekeeping/laundry is provided and there is a beauty shop on site. The facility and campus are beautiful! I can’t say enough good things about Silver Crest. Do check them out!
Diane Benjamin
December 14, 2016
Most of the staff were wonderful to my mother. It must be a very difficult job (memory care unit). I really appreciate their patience and caring.
JL675443
November 14, 2016
We visited Woodlands Creek. It was beautiful and very clean. We were led by the coordinator, and she showed us all around. The people we met in the hallways and such were very cordial. The residents seemed really happy. We did talk to a man who lived there, and he encouraged us to consider it. The dining area at Woodlands was a big open space with many tables. While we sitting there in the morning, we saw them setting up for lunch, and it looked like the people working for them were doing a good job.
Judith Myers
November 13, 2016
Caring is the predominate characteristic that we experienced during the 2 years my mother was a resident at Woodlands Creek. This caring philosophy was obvious in the interactions my mother and my family had with all the staff members regardless of their department: nursing, dietary, activities, housekeeping, administration, maintenance. We experienced this care in both Independent living and Assisted Living. In the last few months of my mother's life, the Woodlands Creek staff worked collaboratively with the hospice staff from an outside agency to keep my mother comfortable and ensure that she had a peaceful death. Our journey through my mother's time at Woodlands Creek was easier because of a knowledgeable, professional, and caring staff. They put the resident and family first.
Deb641132
October 27, 2016
Excellent, caring, kind. We always felt that Ralph was in a lovely, safe environment surrounded by people who cared.
Greg Ernst
July 29, 2016
Very kind and caring staff! Very knowledgeable about caring with the elderly. They were our eyes and ears. Thank you so very much for caring.
Verne G.660675
June 17, 2016
We visited several homes prior to picking Woodlands Creek. The facility is excellent. The staff is first rate! My mother was there for five years and we have zero complains. It is a five star facility.
Family of Bill Brunia
May 10, 2016
The staff at Woodlands Creek were absolutely amazing. They took wonderful care of our dad and we are so grateful for the way they took him in as family. They worked with us throughout dad's time there so well . A+.
Mangum Family
Our Dear Mother, Marcella, was a resident at this facility for 4 years. We moved her from WI to IA and it was a difficult move. The friends/family she met at Woodlands Creek made it an extremely easy move for her. She loved the staff as well as the food and activities at this facility. Our family will never forget this beautiful facility and the employees that were always there for her. My family highly recommends it.
Visitor124692650
February 27, 2016
This company is beautiful. I am so excited for my parents to move into this community. The staff are such great people.
Pamela42
February 10, 2016
We visited Woodlands Creek for my mother. It was a beautiful place. Very lovely. The staff seemed very good. The apartments were beautiful. They were very nice. The activities seemed very good. There were lots of stuff. The dining area looked very nice. It was kind of restaurant style. The facility seemed clean, very friendly, and very comfortable.
Bob and Judy Myers
Our mother is currently a resident at Woodlands Creek. This is an excellent facility which provides a high level of service through a knowledgeable and caring staff. We feel Woodlands Creek provides good value for the services they offer.
anonymous114024350
November 09, 2015
Woodlands Creek was a very nice place, but it wasn’t in the right location for us, and it was expensive. We liked the rooms. They have a lot of activities and continued to send us invitations for different things they have going on.
Anonymous114080450
October 29, 2015
Woodlands Creek was high on our list. Everything about it was very nice. It had wonderful facilities, a good location, and the staff was great, very friendly, very nice, and very professional.
Guest1111
September 08, 2015
Everyone was very helpful and had smiles on their faces. I felt very comfortable. Everything was clean and the facility was beautiful. Very close to where my parents Dr offices are. Will be moving my parents in!
Visitor111410150
August 09, 2015
Woodlands Creek was clean and very nice. The staff was very open and very helpful, very courteous. Very nice dining room and a good selection of food.
Visitor109141050
April 10, 2015
I am in Woodlands Creek. The staff is patient and caring. The apartment is clean. They serve our food, and it is good. My experience here is good.
Susan95119050
October 16, 2014
Woodlands Creek is affordable, mom has a friend there, and she is more familiar with it. They accept pets. The staff was fine. Everyone looked very nice. The activities were similar as the other places. She wanted to be closer to where the activities are.
Visitor96137550
July 19, 2014
Woodlands Creek was the best that I found in the area. I liked the environment. The rooms were good. They had a lot of activities in the afternoon, and they had bridge there almost every day. The dining area was like a ski lodge in Colorado. It had big wooden beams. It was large and airy. The furniture were very good. One of the rooms that I looked at, which she called the deluxe, was very light, very airy, and it was probably the nicest one I had been in. The only thing that would rate it down was that their program was an a la carte system. Their services went by points. If you needed assistance in laying out your medicines, that's 2 points. If you needed help in the shower, it's 10 points. Their meal was also a point system. Breakfast was 5 points, supper was 5 points, and dinner was 10 points. With your monthly rent, you would be given 310, which would mean 10 a day. They were cumulative within the month; if you don't use you points within the month, you couldn't carry them over.
Dough
May 20, 2014
I like the staff at Woodlands Creek. They seem very nice and really care about the residents. They go above and beyond what is required of them. The rooms are big, clean, and nice. I ate there once, and they have very good food. My mother participates usually about twice a day in activities. I am very satisfied with what they provide.
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