My parents moved in here years ago and have loved it. New management took over last year and has made significant changes - the latest is trying to force all residents from their 1 & 2 bedroom apartments, with kitchens and laundry - into small studios. This is not why most chose here. I would look very hard before committing to this place and it’s policies that seem only financial focused without thought to the needs of its residents

The Shores at Pleasant Hill was only about five years old. Everybody was super nice. It had an open area for the dining room. It was a smaller place with one- or two-bedroom units. Some of the layouts were great, but they did not have decks or patios, and my mom and dad liked to sit on the deck. The price was a little expensive. The square footage could have been better for the price. The staff was very nice. We looked at what they called a one plus that did not have a second bedroom, but it had a den that could be a small bedroom. We looked at ones with full appliances and without.

We chose it because my husband had been at the Shores three times for respite care. He likes it there and the staff. The facilities are very nice. We are going to have a two-bedroom, two-bathroom apartment with a nice living room, a full size kitchen, a very big laundry room with a full washer and dryer, and all the appliances. When my husband was there, they gave him a two-bedroom apartment, and he liked the food, the cook, and the staff. That is why we are going to go there. I think what stood out to me was the size of their apartment. The rooms are much larger and everything, so I think it is the size of the rooms and the big kitchen. They are nice and roomy. And the staff is great; they have been very good to us. I love the staff. They are really nice.

I like the price and the proximity of the Shores located at Pleasant Hills. This assisted living place is close to our residence, and the price is good. I don't have any suggestions, but I just probably don't feel anybody is absolutely perfect in any way.

The Shores at Pleasant Hill assisted living facility was one of the places we saw while looking in the region for our great aunt. The exterior was designed like a hotel or resort, with nicely appointed and beautifully landscaped greenery overlooking nearby Copper Creek Lake. Some of the seniors maintain the garden. The lobby was clean and fresh with very nice staff to greet us. We first saw the fitness center which had well maintained equipment and ample rooms. They also had daily classes and the residents could safely navigate the lovely patio grounds with adequate supervision as necessary. Their library was impressive, with many good books and games. They also offer Internet access. They also have a convenient salon, Internet cafe and work spaces for various hobbies and crafts. The meal menus all had healthy food options for all kinds of diets. The dining room was quite nice, with plenty of space. The food we saw looked and smelled delicious. Healthy snacks are offered all day and into the evening, as well as whenever residents request them. The living spaces were generous, with several different floor plans to choose from and the safety of the residents is assured at all times. The residents are taken to many interesting events in the region -- to take advantage of the many cultural activities. The many planned outings feature everything from book readings and discussions to the arts, and visits to local museums, galleries, film and theater. This is a full service senior community with a very attentive staff -- and we could see how anyone would really enjoy living in this environment.

The facility itself is very nice. It is an apartment complex offering various ranges of assisted living services. It is located directly next to a lake that residents can either visit or see from their window if they are on the correct side of the building. The staff is accommodating, but are very averse to any actions that might hinder "routine". There seems to be a rather extensive list of rules for the facility, which can be good or bad, depending upon your preference. The residents are very friendly for the most part and are quite courteous. They will hold doors and elevators for you, and engage in friendly conversation. There is very good parking services for residents, including and indoor parking garage. There is also a little shop in which residents can spend money to buy snacks and other assorted conveniences. In addition, there is a hair salon in the facility. All in all, I would recommend The Shores, but be aware that there are a number of rules and guidelines.