The Palms at Lake Spivey had a gym. It wasn't a fancy one, but it was a gym that old folks could get into. It had a theater where you could bring your family in and watch movies. They allow you to have guests for up to seven days. They had a game room that had video games and a pool table, which would be huge for my dad. They also had a puzzle section. For assisted living, they'd have someone come in and check on the residents periodically. The lady that we spoke to was wonderful. They have couches throughout the facility. So, if you were walking and got tired, you could sit down comfortably. They had hometown meetings every Monday where the administrators come in and residents would ask questions. The building was only two stories, but they had an elevator. They had a swimming pool, too, and a big courtyard that you could go out and visit. They had lots of activities and they had a bus that on certain days would take you shopping and whoever wanted to go out and eat. They had an area where you could go and work and build stuff. It was a beautiful place. It was just like living in an apartment.

Our Dad is in the Assisted living side and all the nurses are nice and attentive to him. His apartment is bright and airy. The staff is professional and personable.

What I liked best about The Palms at Lake Spivey was the location. There was nothing that I did not like other than the cost. We toured the assisted living, and I thought the accommodations were very clean. The rooms were very modern and up-to-date. It looked like they had a lot of value for what the cost was, as far as what they offer to the seniors. The cost is just kind of expensive for us, for just a room and a bathroom. We had an appointment and the staff member met us on time. They were timely and professional. We didn't try the food, but we happened to be there around the time where they were about to serve lunch, and they had snacks out. Everything was nice and clean. They had food out if you wanted water or fruits, a cookie, or a snack. The food that we saw being prepared for the elderly looked very, very delicious, and it smelled well. There were some things that they've had to cut down on because of the COVID, like some of the trips and travel that they normally would do with the elderly. As far as the activities and recreation and the different things that they have at the facility, a person can stay there and not have to leave unless they just wanted to do outside activities.

I found The Palms for Grandma, and she's moving there in two weeks. I like the staff, the price, and the homey feel to it. They serve three meals a day and have a lot of activities available. The staff has been very helpful, friendly, and answered all our questions. Laundry and cable services are included in her package.

We have selected the Palms of Lake Spivey. It is a lovely place that has everything I needed for my mother. They are wonderful. I looked at nine or ten places and this is the one that my siblings and I felt would best meet our mother’s needs. She is enjoying it and enjoying meeting the people there. The staff is lovely. She likes the food. It is restaurant style, and she has options, so she is happy.

The Palms at Lake Spivey was really nice. It is almost all-inclusive such as your utilities are included, 2 meals a day like lunch and dinner, transportation to hospitals that are really close, or just any kind of situation. You get maid service once a week, and you get a kitchen and a 1 or 2-bedroom, so it was just really nice. They have a library and different activities. They have movie nights, they have a bus that takes people to the different stores and to the malls, and they have scheduled activities that people want to do as a group. The guy who gave us the tour was really nice. They have a really nice staff, and their customer service is great.

The Palms has great potential, but desperately needs better management. The property is nice and the rooms are great; however the food service, nursing staff, front-desk staff and overall property management need drastic improvement. Given the price that people pay, I have been VERY disappointed with how this property operates.

The Palms was very nice, it was clean, and they had a lot of amenities. It was very expensive. It had a library, a gym, and an exercise room. I looked at a 2-bedroom, and it was very nice. It was in a good area, and you could get out and walk around and not feel fearful for your life.

Palms of Lake Spivey was wonderful, but I couldn’t afford it. I loved it; the rooms and apartments were absolutely great. The food and the dining area were excellent. The staff was accommodating and wonderful.

The Palms was a very nice place with a lot of amenities and game activities. We saw people participating in some type of activity. I liked that they had a swimming pool. It seemed like it was more acclimated for children to visit. It was nice, but they had two floors and I could see my father getting lost in there.

The Palms at Lake Spivey used to be very good, but now it’s not. The food has gone downhill. The other problem with the Palms is that it ook them a week to get my dad a light bulb, and maintenance used to get it right on the same day or the next. The food’s taste and quality is now way down, and the portions they have is something that you would eat with chowder at a high school, instead of an adult meal. Most of the people they serve don’t really eat a lot; however, when my dad asks for more, they give him a hard time about it. He goes to Bible study there 3 times a week and also plays Bingo. In the summertime, he gets to the pool. He gets on the bus and goes to Wal-mart sometimes. The staff used to do a lot more. He used to be part of a Men’s group, and they would plan two activities and go out, but now the Palms say that they can’t afford it anymore. They’ve raised his rent twice in the last two years. They keep raising the rent and yet can’t afford to do anything. It’s actually gotten worse. We’ve already written a letter to their management, and they failed to address the problem. And because we had complained, they got worse in their treatment. I went in there again and told them that if they don’t improve the place, we’re not going to leave. Instead, we’re going to make sure they get fired and replace them with people who know what they’re doing in there.

I liked The Palms, and the rooms were very nice. It was very clean, and the staff that I am in contact with are very nice as well. They offer a lot. The dining area is clean and we had lunch there. The location and price range is a factor to us, too.

Palms of Lake Spivey was a nice facility but had too many floors. For the elderly, I think that three floors like that is a bit much. It’s more resort-style and very expensive. It’s just not for the average person. It had a swimming pool. It’s just too elaborate for me. I like something that’s more homey. It’s in a good location, and everything about it was nice. They had a workout gym and a gorgeous dining facility. Everything about it was very nice.

I like everything about The Palms at Lake Spivey. The only downside was the rooms were small. Other than that, it was very, very nice. We did eat lunch there, and we looked at a menu, and there were items on there that we could eat because we are both diabetic. The outside view was nice as well.

I visited Palms of Lake Spivey. The sanitation was very nice. It was clean, and the few people that I met were very nice. My interview was good. It was really lovely. The rooms were very nice and clean. You could move in your own things. It felt independent and homey. The staff was very friendly, and they answered all of my questions. I thought they were playing bingo when I came, and I liked that they had a whole chart of everything that they would do daily. They took the residents out for shopping. That was very cool, and I liked that.

I was very impressed with The Palms at Lake Spivey. I was impressed with the price, the amenities that were there, the accessibility to shopping areas, the size of the rooms, and how you can transition from independent living until nursing home if need be. It was really upscale.

Our visit at Palms of Lake Spivey was very good. We liked it, and they were very helpful.

Palms of Lake Spivey was very nice, well-kept, and spacious. The staff was nice too. The rooms were homey and spacious. The setting was nice; they had an exercise facility and a pool. It’s not a gated community, but it is comfortable.

The Palms at Lake Spivey had excellent service. I would have recommended it for my aunt, but she is going back to Florida. I toured the entire place, and it was really nice. I was very satisfied with it.

The Palms of Lake Spivey was a cut above the rest. That was a very nice facility. Aesthetically, it was very appealing. They way it was laid out, it doesn't looked like a senior community, it looked like just a regular apartment complex. It had a pool in the middle of the complex. It was extremely clean. They had a very nice theater room and it looked like a mini-theater. I was very impressed with that facility. The staff was very professional and very knowledgeable. The director was new to that facility, but had been working for the company for quite a while and there wasn't a question that we asked that he didn't have an answer for. He was very knowledgeable. I was more impressed here than the other facility we visited.

We liked The Palms. The staff seemed to be very pleasant people: cooperative, helpful, and friendly. I’m not real thrilled about the location of it, but they have a reasonable price. The place was well-maintained, and it was clean. They have nice bedrooms. You could cook or go to the restaurant. The dining area is not upper class, but we’ve eaten there a few times, and the chef is a good cook.

Palms of Lake Spivey is very nice. I visited this facility and was greatly impressed with the atmosphere. The 2 bedroom apartments were spacious with great closet space. There is a outdoor pool on site, a theatre, a billiards room, activities for happy hour, religious services, exercises, physical therapy, and other services. The residents attend off-site activities such as plays, concerts, movies, etc. The Staff is wonderful and very attentive to the residents and quests. They were very nice too and very professional. I ate a meal there and the food was delicious. The dining room was very exquisite. They have indoor and outdoor activities. They go on trips to different places. They have musical concerts on the premises and a lot of different activities. I would love to move into this facility except it's a little pricey for me at this time.

Everything was nice and new at The Palms at Lake Spivey. We really liked the facility. The lady who gave us the tour was great and very helpful. We were able to see several rooms and they were nice. The apartments were private which my mother wanted. They have physical therapy and provide two meals.

My Mother has been at The Psalms for about 4 years. Overall, I have found that it is a good place for seniors to live. It is spacious, well kept up, and alot of activities for the residents. The staff are friendly and polite. The only real complaint my mom has had consistently has been about the food.

The Palms at Lake Spivey was in a great location. Their rooms were spacious and nice. The staff were extremely helpful, pleasant and very informative. They have all amenities there, like a hair salon available in the premises. They have an abundance of things that residents can do like barbeque and cook-outs. They also have bingo games. They have a dining area where people can go dine together. It was an excellent facility, however, it's beyond our budget.

The Palms at Lake Spivey was a beautiful facility. I was very large and very beautiful. It is a newer facility and is nicely maintained. The rooms that I visited are very large and spacious and provide lots of room to move about. They all had built in kitchens and also decorated their rooms any way they liked. The freedom that the people where able to enjoy really made going there an enjoyable experience. I think that a amenity that most of the people there seemed to enjoy was the activity center where large numbers of residents gathered to play bingo and spend time together. They also many other amenities almost to many to list here. I also think that one thing the people enjoyed was the activities that are always going on and allow and encourage involvement by the guests. I would absolutely recommend the facility to anyone who is looking or is planning to go to one soon.

This place was nice. They have spacious apartments and you can get a chance to choose apartments based on your financial range. You have an option for furnished or unfurnished rooms. But the only thing I don't like about it, is when you choose the unfurnished room, you will likely need to put furniture there for you to use. And in the long run, they get to keep it. They should have put at least a minimum amount of furniture in these rooms, wherein they are ready to go for their residents to use. But generally, it is a good place at a good price

The facility is very clean and feels like an apartment. They have a mixture of assisted living and living that is less than fully assisted, where nurses are available if necessary but not on hand around the clock in the apartment. Because of this mixture, the facility feels very lively and active. They have an on site cafeteria with high quality service and good food, and the caretakers remember family member's names. It's a very nice facility.

this is one of the facilities i volunteered for three my church. i volunteered three days straight and observed many things. the employees were friendly and very professional. i saw an employee reading and sharing her family photo album with one of the seniors. i myself talked with a few seniors and observed rooms that were clean and very neat. soon as breakfast, dinner, or lunch was over there were staff there immediately emptying trash and cleaning trays. many of the seniors were also in the swimming pool which had 3 lifeguards and employees keeping a watch to make sure everything was safe,not only that but i saw some seniors were doing aerobics also.

One of my relatives lives in this facility, and I visit occasionally (every few months). I like many aspects of The Palms -- the people are nice, the staff is exceptional and really seems to care about the residents. The one huge drawback though (which explains my 3-star rating) is the food. It is terrible. The quality is very low (never a nice steak) and the food is not prepared well.