My mom was a resident at the landings for 3 years. It seemed okay in the beginning. When COVID started, it went to h—l in a hand basket. No one was allowed in or out, no way to check on your loved one. Rarely could get anyone on the phone. I went there many a time to deliver meds and could wait up to 30 minutes to see someone. The nurse who was there in the beginning, left. It took quite a while for a replacement to be found. She insisted at one point not to give the meds my mother needed (prescribed by her specialist) because she didn’t agree. Big argument followed. She quit very suddenly and again a new replacement. Can’t remember the new nurse as still because of COVID we could not get in. I had also seen online that there was COVID at the facility but the manager denied this. Said he was not at the facility but in a hospital!! There is not appropriate space to take your loved on out in a garden or good patio. The only patio that was open was downstairs where all the residents smoked! Terrible. When I asked about the patio upstairs that was locked, I was told it was unsafe! Well, then make it safe! At the end of my mom’s life, she was sent to the hospital. She was so sick it made me sick to see her. She was transferred to hospice where she past away. No one, not one person from the facility came to see her or even send a card or flowers! So disappointing. If you see her death certificate, you would be appalled by the list of reasons why she past away. Neglect was one of the main factors! I know COVID ruined a lot for many, but the way the Landings handled it all was SO BAD. I would send anyone there I care about. I have more complaints about them, but I hope these give a good idea of how bad they are. I wish I’d never put my mom there.

My review is about the overall experience. My loved one died under their care with Covid 19. I learned about it as he was dying. No acknowledgement or condolences from them. How sad! The care was substandard, don’t take the risk I did. There were 3 people who were not directly involved with his care who showed compassion and I thank them

My mother is now living in The Landings of Columbus. They provide assisted living and memory care. It seems to be very good. The staff does everything right, takes really good care of the people and helps them out. My mom got her fingernails polished yesterday by one of the ladies. They call you for all of the activities, they come to your door. The meals are good from what I've seen, and they encourage the residents to go down to eat and so forth. What I've seen so far, it seems to be very good or excellent, she gets her meds on time and they come around. I think they're doing a wonderful job. Considering that all the people there are different, they seem to take care and notice them and so forth. My mom said the meals are really good. The place is not super high-class, but it's definitely clean and neat, and they do their best to take care of it. They do activities, crafts, there's a concert the other day that my mom enjoyed. The value for money is definitely excellent.