Senior Living community - The Phoenix at Milton

The Phoenix at Milton

13943 Highway 9 North, Milton, GA 30004
(470) 822-3100
4.3 ( 10 reviews )
Assisted Living and Memory Care

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About This Community

The Phoenix at Milton offers premier assisted living and memory care with superior personalized care and a compassionate staff. Phoenix Senior Living is a company built on love that spans generations, offers ideal assisted living options for seniors and specialized services for those diagnosed with Alzheimer’s and various forms of dementia. Phoenix Senior Living, whose leadership collectively has been serving seniors in the Southeast for more than 30 years, believes that transitioning into your new home at The Phoenix at Milton welcomes a new chapter in your life, where seniors can live as independently as they desire — a life where seniors live, love, and thrive.

All seniors at The Phoenix at Milton have full access to the facility’s wide spectrum of services and amenities. Seniors enjoy superior culinary experiences, personal care assistance, professional housekeeping services, and excellent transportation options, to name a few. Every resident has the ability to call for immediate help via our Ecall system located in all bathrooms and bedrooms, as well as by way of personal mobile pendants provided. Our executive staff and trained caretakers are committed to serving your loved one.

The Phoenix at Milton would like to partner with you in caring for your loved one. We believe in building relationships with our residents and their families based on trust. Within the confines of daily personalized care, our teams are structured to work consistently with the same seniors to instill confidence and security in residents. Additionally, this ensures that our seniors’ routines, habits, and preferences are always known and adhered to. Our assisted living responsibilities include but are not limited to:

Dressing/undressing, Grooming, Bathing, Nail care
Medication management, Personal hygiene
Eating, Continence management, Housekeeping

The Phoenix at Milton specializes in caring for seniors who experience Alzheimer’s and the many forms of dementia. We understand the toll memory loss can take on loved ones. The Phoenix at Milton can help manage the highs and lows of living with someone with Alzheimer’s or dementia. Our Memory Care Neighborhood is designed to mimic a comfortable home like setting. Pertinent memorabilia and furnishings are carefully designed to simulate a peaceful and familiar environment, coupled with active reminiscing daily. When living with memory loss, cultivating a successful day isn’t always easy. Our caregivers proceed with patience, compassion, and respect in all circumstances. Each day, The Phoenix at Milton team enforces the philosophy that every senior can live a purposeful life – no matter his or her current state of mind.

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Reviews

4.3 ( 10 Reviews )

by sheri

October 16, 2022

My father was a resident for over 10 months and this was the absolute worst experience. When we arrived after paying a large community fee there was no heat for 10 days. I had to personally provide a heater. It took over 5 months to have the lock on the door repaired. It took two months to have routine weekly housekeeping service provided which should be done weekly. The management staff is deceitful and lies regularly. The management staff should stay in touch and notify the family of any change with your loved one which they neglected to do. I encourage you not to do business with this organization. Unprofessional and uncaring is my description of The Phoenix at Milton.

William

December 14, 2021

Our tour at The Phoenix at Milton was outstanding. The people there were just exceptional in terms of their willingness to help us, talk about what they do and their jobs, and also just the dynamic personalities of the staff. The staff members were outgoing, caring, and friendly. They have physical therapy. They had a wonderful COVID-adjusted dining area, and they had a hair salon also.

JohnHudson

December 11, 2020

I moved in to the Phoenix at Milton earlier this year. My expectations have far been exceeded! The facility feels and looks very luxurious so that drew me in at first, but it's really the people who make this feel like home to me. I am very happy here and feel very safe and loved. I have had some hardships this year and the facility has been overly accommodating and concerned for my well-being and mental health and happiness. You can tell they really care about their residents. It feels like home and feels like family here. Breakfast is cooked to order - feels like you're in a fancy hotel. Friendly residents are here to spend time with and build community. Activities galore! They keep us active and moving.

Kelly

My mother-in-law transferred to Phoenix at Milton. The whole Phoenix group is amazing, and I can't say enough about the company in general. She says the food is great, the staff is wonderful, they have lots of activities, and she's been enjoying those quite a bit. They're actually able to take the time to Facetime and continue to make sure that they see their family even though they're still not open to the public. They make sure she gets as many Facetimes a week that she would like. The facilities are definitely amazing.

J.M.

February 10, 2020

My mother moved into The Phoenix at Milton last December, and it's been great. It's really good, absolutely no complaints, and everything is going really well. The staff is very warm, caring, attentive, and the accommodation is beautiful. It's the nicest facility I've visited. Mom's room is very nice, with high ceiling, she's got plenty of room, it's newer and it's great. The dining area is like cafe dining where they go around and take your order, and you have different options. I've been there for meals a few times, and it's really well done. The chef is really good and mother likes the food a lot. It's a high quality facility with very nice caring people, and a little bit more sophisticated than any other place I was at. It's reasonable in price, they worked with me, and I really appreciated that..

Happy Client

October 21, 2019

The service and support staff are great.

HJH

October 21, 2019

The front desk staff person, Jackie, was a pleasure to talk to. She answered all of our questions and gave us her undivided attention.

Susan

October 12, 2019

I liked Phoenix at Milton assisted living. It was brand new. It would be a good choice, and it was really nice. It was super clean and very impressive-looking. I love that they always have fresh-baked cookies for the residents. The dining room looked very inviting and the rooms looked really nice. They have a very nice gym, a salon, nice places for movies and recreation, and it looks like they have something fun to do every day. The people looked very happy there.

Bud

The Phoenix at Milton is a nice place, so we picked it for our parents. They had everything we wanted in terms of the room and other things. We've had some issues with the staff, but they provide help, including medication management.

Sara

July 17, 2017

I liked it here at Milton, it's cheaper, and closer to where my daughter lives. The food is great, and they have a professional chef. I joined the social hours sometimes, I've been to the luau, celebrating the Cinco de Mayo, and going to visiting musicians. I've gone to Bible study and church service.

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