My Father had Congestive Heart Failure in February 2022. He was in the Hospital for 2 weeks and then the Hospital suggested "Brookdale Palmer Ranch" to our family. At first, all the employee's were strangers, but by the end of 7 weeks, we'd all become friends. The staff (Dr. O, RN's, and CNA's) went above and beyond to take care of my father who was suffering and not in the best of moods to put it mildly. Our family made a LOT of requests of the staff over the 7 weeks (having to do with personal care - to wanting an extra bit more to eat - all the way to him insisting on his Chocolate Pudding every night (!) and my father was always taken care of promptly and courteously. All the staff were always kind and professional--I personally never realized how hard their jobs were taking care of so many needy people non-stop. We felt a simple "Thank You" wasn't good enough--so the only way we felt we could properly repay the staff for the difficult work they had to do for my father was by making sure each week we brought in all sorts of delectable desserts for them to enjoy. The Staff helped my father heal and recover much better than we ever could have done at home. Loved ones need to understand that the staff have a lot of patients at every moment to take care of and have worked long hours--so, for the staff to be able to jump at every request, was simply amazing. We felt safe with our loved one at this facility. The facility was clean and well kept up. Zero complaints here! THANK YOU EVERYONE!!

Do NOT put your loved one here for rehab. The rooms are dreary. No chairs for visitors. But most IMPORTANT, the rehab is minimal. Not at all what the patient needs. The food is AWFUL. Patient is diabetic and requested a diabetic diet. The request was ignored. He was served pasta, potatoes, and bread!!! He was never served a green vegetable or a green salad. This facility should not be insurance approved.

My dad was in Brookdale Palmer Ranch Skilled Nursing for Rehab, so we just chose to stay there because it was a nice facility. The people there were, first of all, accommodating and understanding, and they care. I am going to have to go with a three for the food because there's a shortage of food quite a bit. We went to a Christmas party. It included the families. They have a combination of skilled nursing and assisted living, and he can join in with the assisted living side stuff, so they have things almost daily that he can participate in. They are pretty pricey. They have an outdoor space, no pool. It's a covered patio area, they also have walkways that you can walk around the place. He's still in the same room and hasn't been moved yet. They are decent-sized rooms, so I don't have many complaints about the rooms.

Check on your loved one everyday while you have someone there at Brookdale nursing home for rehab. Don’t let the 4.5 star rating fool you. My friend ended up with bedsores there.

Stay away from this place - manager is never there and they charge insurance company for services that never happened. Poor food quality and medical treatment.

Palmer Ranch Healthcare and Rehabilitation is right down the road from where I live. It’s absolutely beautiful, and the people there are extremely kind and considerate. I can’t say enough of them. They’re going to stop and talk to you and ask how you’re doing today. The staff was exceptional and very nice. I went in to have PT and we knew everybody else. We were laughing and the girls that were working there knew their stuff. No one had any negativity. It’s a very pleasant place. It is very much in demand. They keep people coming all the time. It has a very nice dining room. I had to walk through a long hall, I had the corner room, and the sun came in that day. It was just perfect. It was a very nice room. It had enough room for 2 beds. It was a very clean and very bright place. Their food was very good. The dietician would come to me every so often and ask if I was satisfied with the food, and if there was anything special I wanted. They had everything going, and I think the people were happy that went there. Every morning I woke up and I found myself happy to be there.