The state seriously needs to check this place out a little further. My Dad, with early dementia was admitted there after heart issues at the hospital for rehabilitation/therapy. We would call to check on him or talk to him and the phones would ring for 5 minutes without an answer. They are observing very strict COVID rules. Therefore, we could not truly tell what kind of treatment he was receiving. We felt helpless after phone conversations in which he would beg us to come get him. He said that he was cold and only provided a sheet, he was thirsty, hungry and handled roughly. He is quite frail. His med list was ignored, he has celiac disease and cannot have gluten. He was fed whatever they had and has paid for it. We finally got him transferred and he is much happier. Do not take your loved ones here!!!

Poorly managed nursing home facility. High staff turn over.Everytime I visit my dear friend there,they don’t have enough staff. Unhappy residents. They need to improve the facility.

I placed my mother into Grand Boulevard Health & Rehab Center today. She is in the nursing home part. I know very little about it, but the location is very convenient for me so I can go and check on her daily. That’s one of the main reasons I wanted that location. What they serve my mother at lunch looks really nice. It is good. Her room is semi-private, and it has a bed. It has a bath that they share, and you can bring your own television and some things from home. So far, everyone has been very nice. I just dropped my mother off there. Everyone seemed nice. It was the weekend staff. Everyone seemed very helpful. I really don’t know that much about the facility because I just got there, but it was clean, the food looked great, and everyone was nice to my mother -- which were the right features for me.

I was dropping a parent off and entered to find no staff to greet me- just 3 or 4 patients tied into wheelchairs flopped sideways, others siting in their chairs drooling, it was sad and depressing...to get to the Rehab part one must travel through the long term stay part of the facility. Eventually located a staff member who told me to walk the rest of the hall to find "Mary Ann" and hand her the papers from the hospital. This place turned out to be so bad I refused to let my teenager walk through what I had walked through. We had NO choice but to leave our loved one at the time and believe me, after the way they treated our parent we got them out as fast as we could. They did NOT follow doctor's orders, set my expectations as to updates and never followed them, barely returned calls unless I called repeatedly, NEVER notified me when they had to send my parent to E.R.- how would you like to have to track your loved one down? STAY AS FAR AWAY FROM THIS FACILITY AS POSSIBLE. We filed formal complaints. As long as they get their money from the source, they do not care about the patient. That is my right to a legal opinion and is not libel.

If I could give this facility 1/2 a star I would. Never have enough CNA's available and there are some that should not even be working there. Relative no longer a resident. Would never recommend to anyone. Wouldn't leave my pet here.

Poorly run, poorly maintained, poor communications with family, "pass the buck" mentality, scary dispensary procedures,