Brookdale Bluewater Bay
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- 1551 Merchants Way, Niceville, FL 32578
- (850) 729-3323
- 3.6 ( 13 reviews )
- Assisted Living
Related Costs
Description
About This Community
Brookdale Bluewater Bay provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Reviews
3.6
( 13 Reviews )
Tamiko
July 13, 2022
Brookdale Bluewater Bay seemed comparable in terms of the staff caring about the residents. They had a good number of activities and events on the schedule, but they do have fewer amenities. They don't have a pool or a hot tub, or as many nice common areas in the building, and the rooms are much smaller. They usually don't have couples staying there. The rooms are very small, and there are only two couples in the entire facility. I'm looking for my parents who are still together, married. The biggest downsides were the lack of amenities compared to other places as well as the smaller rooms. I think they cater to single residents; almost every room was a single resident.
They have a courtyard, gardens, and open space for pets. It was nice. My parents are still able to use stuff like a pool and whatnot, so I just preferred that, but they didn't have outside amenities like that. I think they're all ground floor. They can put what they want outside their window. That was kind of nice because, at other places, you can't necessarily put what you want outside your window on the ground.
The person who gave us the tour, Kelcie, was pretty good. She's the person that's kind of in charge of all the marketing. She gave us the tour and made sure all my questions were answered. She was very good; I just want to make sure she's recognized.
Marie G.
July 12, 2022
We had a wonderful experience when we toured this facility! Barbara and Kelcie were very welcoming, and those residents we encountered seemed to be enjoying the activity planned for them (the activity director was leading them in a memory game). The facility itself is very nice, and you can tell they're committed to keeping everything up. Met one of the caregivers, and was impressed by her love for the residents and skill with which she cared for them. Would highly recommend this location!
M. Turner
October 26, 2021
When you enter the front door you are greeted by a smiling team member and asked how can I help you . The ED was introduced and showed the rooms available . The room were freshly painted with new flooring .
As we walked down the hall ALL staff spoke (which is unusual ) . Crosspoint church was having service and singing as we passed by .
The community was decorated for fall and made you feel at home . The community is has a large outside countyard which a couple of residents were watering the flowers . Overall I would definitely place my mother in this community
a visit
October 05, 2021
This facility seems accommodating. While visiting, however I noticed while walking by staff members in the hall way, they were on their cell phones and there was no interaction between them and residents as well as the visitors. This made us feel they were ignoring the residents and it made us feel uncomfortable. when attempting to have a conversation with the a staff member she said that she was just wasting time,and then she got up and walked away. My mothers room was not cleaned sufficiently. There was a lot of dust in the corners and under the beds/couches. Shower was dirty with the presence of bugs (dead and alive) nesting in the corners and on the walls, toilet was dirty. There was a smell in the room that was difficult to manage. This was after staff had cleaned the room on Saturday and we were there on Wednesday (4 days). Patients with residents seemed minimal. There did not seem to be a lot of interaction between staff and residents just tolerating the residents.
Latilda
February 18, 2021
My mom is at Brookdale Bluewater Bay. It's a home-like environment with lots of interactions with people her own age. She thinks that the food from the other facility is better than the food in Brookdale, but then it's a matter of taste. They are very caring and very attentive to her needs there. They go out of their way to make her comfortable and feel safe and secure. She's not been there a full weekend, but in reviewing the activities that they have daily, there are a number of activities that she will enjoy, like arts and crafts, needle work, movie, and Bible study. She's just now starting to see everything that she'll be able to have after she gets out of quarantine. They're quarantined for five days. It's an excellent value.
Greg
January 25, 2021
I toured the Brookdale Bluewater Bay. It was OK. The rooms were standard for assisted living places. The staff was very friendly, answered all the questions, and gave me a packet of information. The facility looked good and clean.
Sarah
September 18, 2017
We visited Brookdale Bluewater Bay and saw a studio and a one-bedroom, which were average sized. They had plenty of activities. The dining area was average. The staff was very friendly and helpful. It was a clean and older property but above standard.
Pam106525850
May 13, 2015
Brookdale Bluewater Bay was nice. The staff was very nice and friendly. I saw the rooms, and I liked the rooms there better because the layout of them was a little bit better. The sanitation looked fine. I liked the way that it looked. It was very appealing.
Brass Tacks
Great people, but note enogh staff. When staff was limited, it forced RAs to ignore residents' calls, including one saying, "Help me, help me, help me..." Caregivers answer phones at night, taking staff away from residents. I have a photo of a straw sticking straight up in a container of solidifying Ensure in resident's room, and fecal dust on a toilet seat (from dried fecal matter on protective underwear). The a la carte personal services for prescriptions and continence care apparently didn't include these.
I would like stock in this company, since they must make plenty of bucks.
Christi1
January 30, 2014
The staff at Sterling House was very friendly. Everybody was very pleasant, I enjoyed the tour. Unfortunately, it didn't feel like the mix there was right for my mom. My mom is only 66 years old. The current client base at Sterling House was exceptionally older and my mom thought it was kind of like being a zombie, there was no conversation patient-wise. The patients were just sitting there in total silence and it was meal time. They were not accommodating, they didn't speak, they were sedentary, they were just quiet and almost sedated. The rooms that we saw were nice. There was a wide variety of room options available with different price points. They were under renovation so the maintenance was being improved. You get what you pay for; the more you pay, the more space you get. They had events at night and they had things happening. The people that we spoke to there, they were very nice people, it had nothing to do with them. It was not a fit for my parent.
Please be sweet
January 28, 2014
Too few activities--many activites on calendar were non-existant, esp. on weekends and afternoons.. Good food. Bathing and cleaning need improvement. Resident not bathed, room not cleaned. Expect to pay extra for minimal services.
Heather8
July 31, 2013
Sterling House of Blue Water Bay was very nice. The place seemed very comfortable. The manager seemed like she really cared. The rooms were average. The bathroom was particularly cool.
Alex8
July 30, 2013
I visited Sterling House of Blue Water Bay and it was in a nice place. The cleanliness stood out to me. The staff was very polite.
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