I did a tour of The Fountains at Boca Ciega Bay. The rooms looked nice. The ones we saw had new carpet and new paint, and they had completely been refinished. The windows had a view looking out over the Boca Ciega Bay. They had lots of activities and plenty of things for the residents to do. With assisted living, we can get things that my mom needs. They'll have somebody help her with her medicine and somebody to help her get down to the cafeteria. They'll also have somebody help her take a shower.

I very much enjoyed my time at The Fountains at Boca Ciega Bay. Even during the social distancing and covid in the world, the building worked to offer activities such as concerts, morning exercise, and movies in a appropriate environment as best as they could. My room was pleasant, and the only reason I moved is because my children wanted me closer to them. The caregivers were very friendly, and deserve credit for the thankless job they do. I would recommend it to someone looking for an assisted living.

I have written a few and will continue to do so until it’s acknowledged. My father is there( my sister and I are in the process of moving him up with us in another state) It was his choice to remain in Florida after his wife passed. It has been nothing short of a nightmare at the fountains. Moving in was smooth as glass. Nothing was missed. The fountains treated us like royalty.they measured ,set the movers up for moving ,even had everything unpacked and ready to walk right in to his new life. It was top notch. With in a week it all fell through. Meals would be forgotten. Cleaning service never showed up to change sheets . ( They only change sheets 2x. A month. Disgusting. Will charge if you ask for an extra set. You have one time slot a week to do laundry. Tough luck if you have a medical appointment or it just doesn’t fit into schedule. Menus are forgotten and when you do fill it out, you will be lucky to just get a meal let alone what you asked for. It’s gross. Now a huge black mold problem that they will not address. This mold is all through the vents of air conditioning and has moved on to my dads fake house plant.it’s taken on a life of its own. Please don’t move a loved one in. It’s beyond abuse. I would have been locked up in prison had adult services come to my house to find my dad living like this. It’s unacceptable.

My mother-in-law is at The Fountains at Boca Ciega Bay. She was in independent living until April of this year. We moved her into assisted living, but I don't like the care she's getting. She's paying way too much for care points and not getting the care. Her experience is pretty pitiful. She's paying over $2500 a month on care points alone and getting one shower a week, and sometimes they skip her completely. She had to pay $88 last month to have her meals delivered to her room because one of their two elevators was out of order, and it was hard for her to get down to the dining room with her walker. She doesn't get checked on as often as I think she should. They're not checking on her. They're not giving her showers. She calls on her press button, and they either don't come or come a couple of hours later. That's not acceptable, not when you're paying that much for care points. She liked it in independent living, but she was not able to be independent with the Covid. They made everybody stay in their apartments until everybody was doubly vaccinated. She was on the 15th floor in independent living, and you can't even see a tree. All you could see is the sky on the 15th floor. They moved her into assisted living on the 5th floor; but by that time, she gained a lot of weight. I called the director of assisted living. I still haven't received a call back from her or any of her assistants, so I guess nobody checks her messages when she's not there. I had good conversations with the actual real nurses, not the nursing head. Some of the nurses there are very good at what they do and very pleasant; they don't mind talking to you. I can't say a whole lot for the management. I'm not really impressed with their management at all. She's supposed to have two showers a week (Mondays and Fridays). They've been skipping the Monday shower now for over two months. She's only getting one shower a week. They have activities, but she hasn't been able to get to them. I heard her say that the place is not very clean. She had a problem with her legs right before she moved into the assisted living. The nurses were pretty good because they went in twice a day and put cream on her legs. They made sure she was clean, so that her legs could heal up.

I toured The Fountains at Boca Ciega Bay for my father. The staff was very knowledgeable, friendly, and they greeted all the residents by name. There were a lot of activities and people were out of their rooms. You could see them participating in planned and unplanned activities. The property was very nice. They also accept pets. My dad keeps his dog, and they have a lot of safe areas for the dog and my dad to walk. And they have a beautiful view there on the water. They have a piano concert going on. They had libraries and they have lectures going on. They have a lot of things that they have. The rooms were very nice and had great views. They have different floor plans available. He's going to be in a 1-bedroom, but they had bigger rooms and smaller rooms as needed. Price was comparable to everywhere else, so that was not an issue. They also have a kitchenette with a microwave. They're remodeling so they're being repainted and refurbished now.

My sister is at The Fountains at Boca Ciega Bay. She was in independent living for one year, and then we move her into assisted living. They kept her safe during the pandemic, a fact for which I was grateful. She didn't get sick. They didn't have very many cases at all in the place. They did a really good job of shutting down quickly. They take good care of her. They're pretty attentive, they feed her, and they're doing everything they need to do to keep her going. I don't have anything bad to say; they've been good. It's a beautiful place. That's the only way that I could get her to go into independent living there -- because it was beautiful and it's on the water. She has a water view out of her window and it's very, very nice. I haven't had a whole lot of experience seeing the meals because she's been in lockdown. I've only been in there for the last couple of weeks, and I've only gotten to see a couple of meals. They come to the room. They're trying to get them back to the dining room, but she's kind of pooh-poohing that. She wants them to bring it to her room, and so she gets it in a Styrofoam container, which isn't as pleasant. I keep telling her to go to the dining room so at least she'll get to eat with real utensils, but she's a little stubborn. The food is fair. She's not thrilled with it, but it's been a little hard, I think, during this pandemic. And when they're delivering it to the tenth floor from the bottom, it takes a while, and the food isn't always as fresh. But she's alive, she hasn't lost any weight, and she looks good. They have a lot of activities. They haven't had a lot, obviously, during the past year. I haven't really seen if there's anything different as far as the assisted living side goes. They're just starting to do some of the activities again, so I don't really have a lot to say about that. But I know she enjoyed bingo in the beginning, which was in their independent living. They have movies too.

I toured The Fountains at Boca Ciega Bay. It was exceptionally tall, 14 stories, but you can see the water right from your bedroom. It's very beautiful.

I was happy with The Fountains. The staff was very friendly. I've eaten in the dining area, which was very nice, very pleasant, and the food was very good. They had a lot of activities going on and everybody was buzzing around, so you know it's a busy community. They had a movie theater where they show movies twice a day. They had a beauty shop and just about everything to take care of you.

The fountains had better apartments than other facilities. It's new, the food is good and everybody was pleasant. They even come up and talk to you. They do housekeeping and laundry once a week, and they take you to doctors' appointments as long as you give them a day's notice. The staff is great, I got answers to all my questions, and everyone was willing to help.

The Fountains was very nice. To me, it looked like an old world hotel. It was not brand new, but it was very nicely kept-up. The staff was wonderful. They had nursing staff there. They had assisted living, assisted living light, all inclusive assisted living, memory care, and independent living as well. It was huge variety of people. They had 3 dining rooms, a heated pool, and aerobics. They had a shuttle, and they scheduled events that people could sign up for. They had piano players that came in. They had music sing-a-longs and crafts. They had topics on current events that they could sit in and talk about. They had poker. They had like a 30-person cinema inside the complex with movies twice a day. They had a flat bottom boat that they took people out on. They could go out and fish off the dock. They had shuffle board. They had cooking with chefs and painting classes, and they had some beautiful art works that were done by the people who lived there. They had pool tables, a computer lab, and a library. They had physical and occupational therapy, and they had a gym there. They had everything. It was a wonderful community. They had people on staff 24 hours a day.

My father was a resident for 18 months. He enjoyed the food very much. Our entire family would have dinner on several occasions with wonderful service and great selection. When he passed away, the staff were very kind and helpful.

What a shame! Their dining is "restaurant" style which means you have to wait sometimes 20-30 minutes to be seated. Even when you can see there are open seats. Then the whole evolution from ordering to eating to finishing takes at least 1 1/2 to 2 hours. Don't expect a nice breakfast there, ever! It's a-la-cart with pastries and coffee. There is a "bistro", which means tiny little thing with small menu, but you'll have to guess what they have available. No menu and the staff gives me the feeling they don't really want you to order anything accept what might be left in the hot trays. No eggs in the "restaurant" style dining room for breakfast and the bistro only serves them 3 days a week because of "the shortage". What shortage you ask? I don't know. Haven't seen one of those for eggs in years. The lady on the valet/parking crew is very rude and obnoxious and actually took it upon herself to scrape a sticker off of our car without notifying us before or after. Then she assigned my fathers parking space to someone else 3 months after she assigned it to us. On their recommendation, I took it up with the Assistant Director but I have no idea of any resolution yet. That was 2-3 weeks ago. After the first few weeks there, my dad ended up in the hospital for almost 2 weeks and then returned to his apartment under the care of a hospice crisis team. I was told that I should accept that he was on his way out. Bayada is a co-owner or owned by the same company as the Fountains and is the onsite nursing and aid care. The Nurse Practitioner assigned by them told me there's not a lot we can do. Well, 2 months later and he's graduated hospice and doing fine. Because I feel there will be ramifications for my father from this post, I'll just say, I wouldn't pick this place again.

The Fountains at Boca Ciega Bay was nice. Actually, it was kind of an exclusive high rise with a very beautiful view of the water, but my wife did not feel comfortable there. The dining area was restaurant-style and had a very nice, rotating menu. It was professional, but it was not friendly like the other facility I saw.

The Fountains (The Fountains at Boca Ciega Bay) was horrible because it smelled when you first walk in and looked like a place where people are waiting to die. They said there was a kitchen, but it was not a kitchen; it was just an area with a couple of cupboards, a sink, and a refrigerator. It was absolutely nothing. I can’t say anything good about it. The lady that was with us couldn’t wait to get out of there. It was nasty.

My mother-in-law stayed in Florida at The Fountains. It’s very nice, but she just didn’t like going out of her room to meet people. She had nurses that came and got her out of bed and put her to bed at the end of the day. They took good care of her. It was very nice and not depressing. It’s not like a lot of older communities. The dining area is beautiful.

What I like about The Fountains at Boca Ciega Bay is that it has all levels of care, and the price is good. My mom has been there for about two weeks now. The place is very clean. I haven’t tried the food, but my mom likes it.

The Fountains is a high-rise -- I think 21 or 22 stories high -- and they have a nursing care center there, too. It's not a buy-in. I've been over there for lunch, and I want to go back and talk to the people about it because I don't know much about the financial part of it. I thought the food was nice. I would recommend it. As a matter of fact, two people from where I live condo now have gone over to The Fountains in the last few weeks.

Terrible facility. The staff is not helpful, the living quarters are dirty and never cleaned, and the care in the assisted living is spotty. I would recommend looking at a different facility as it's frustrating and impossible to work with these people.

I visited The Fountains At Boca Ciega Bay for my mom. I wasn't impressed at all. There were too many people and not enough staff. It was very musty; it seemed to be closed in. Now once you're in their rooms, the view was great, but what's the real important thing on being in an assisted living? Care. I didn't see it. It just seemed like an old motel type setting where they had chairs here and there; it just didn't give you that kind of feeling of comfort. It just really was not set that way. They had basic activities. They had media time where they showed movies. They had bingo. They had areas where they would sit down and play cards with everybody. To me, it just didn't give you the home comfortable type feeling.

These folks are top notch, we've been there since Feb. 2011, Mom has mild to moderate dementia & they provide level 1 care (meds management) for her & all the other amenities are included in the rent. Even though we're at a lower level of care than many, we see the kind way they treat all the other residents, feel confident Mom will get the best care should her level of care need to be higher. There are tons of fun & useful things to keep her/us busy: the "university lessons," the parties, bus tours, all kinds of activities in house & out for entertainment & keeping the residents active & involved...the staff is like our family & I don't know how we'd survive without them!

My dad is at The Fountains at Boca Ciega Bay. He has been happy there, and that's why I'm keeping him there. He likes the food. The people there are very good to him. The garden area is very nice. The only thing I didn't like about this place is the elevators. They're terrible. They need to replace the elevators. It is a very big building, but it's a little out of date. They have church services. Apparently in memory care, I have had to fight to get my father to go to church. Assisted living people can go, but I would like to see the memory care people to be involved. Those who can participate should be able to participate in religious activities. The director of memory care is excellent. She is very accommodating. She gets right back to you. However, I'm a little concerned about the way they distribute medication there because I'm not getting immediate feedback on that. They've duplicated medications where my father ends up having to pay out of his pocket instead of Medicare because they didn't bother to look at where the prescriptions are coming from. That bothered me. They need to give you more immediate feedback on the medical part.

I have been in The Fountains for about eight months. It is very nice, and it got a lot to go for. There are certain drawbacks, but it is very well done. The atmosphere is very nice. I have a relatively large room. It is fine, and it is exactly what I need. The food is excellent. As for activities, they have a great many things that are going on here. All you have to do pick and choose. I can't say the staffs are excellent, but they are just fine. They may be slightly better than average but not much. They own an elevator system here that could be much better.

I like The Fountains. It’s a combination of both independent and assisted living. The room is good. They’re different on what you can afford, I have an apartment. There are tons of activities. There’s music, shows and nice birthdays. They have a movie theater, two restaurants, a café, a boat, a bus, and two cars. They have a big staff. Some are good, some just want jobs. Overall, it’s pretty good.

We went to The Fountains at Boca Ciega Bay, and it's a very nice place. I like everything about it. The room was fine, but I just felt it would be a very big place for my husband.

I went over to The Fountains. I live very close to it, and it would have been convenient but it’s a very large and very tall complex. It has 22 floors and the residents have to ride an elevator. My mom thought it was too big. She would have gotten lost in the shuffle. Everybody was very nice and the amenities seemed very adequate. It seems like it’s well taken care of. It’s on the water so all the residents have a nice view out their window.

The Fountains At Boca Ciega Bay is close to where I live; that's why I visited it. It smelled. It was dated. They had all of the elderly people hanging out at the front door, which was a big turn-off. The staff was fine though, but the rooms were dated and small. Overall, the place was horrible.

We checked out the Fountains, and the apartments were very spacious and very nice. When I first walked in, it was a beautiful location, but as we got into it, it appeared somewhat beaten. The apartments were much smaller and dingier than I expected. It was kind of dated. I wasn't too impressed. Wonderful program and activities. The view was the best thing that they had going for them, but it has a very small pool. There were amenities there as well, but a little more dated. I was concerned about the fact that they only had 2 elevators, and they were old, so in terms of evacuation or emergency-type of thing, that would concern me.

A huge disaster! This facility was too large, confusing, pricey for us! Very unorganized and the tour focused on our income and finances.

My mom lived at The Fountains at Boca Ciega Bay for two years before. Part of it was nice. It was not built for the handicapped; the hallways are very narrow, the bathroom is very small, and all you can do is get a wheelchair into the bathroom, but no aide. It was retrofitted to become assisted living, and it really isn't suitable. There are two very small elevators for twenty-three floors, so there are times when you have to wait for an elevator, seriously, up to an hour. It was very bad. I had big issues with mold in the apartment that I had to continually ask them to get cleaned out. It was a big issue with their air conditioners – black mold, not very healthy. My mom has asthma, so I had a lot of issues there. Then, I had some issue with bruising on my mom's arms that were clearly fingerprints, so I moved her out. The problem was, I never saw management on the floor ever. There was very little supervision of what the aides were doing in the residents' rooms, and I don't think it was the aides' fault. They were way understaffed. There were days that one aide has seventeen, thirteen, fifteen people to take care of, and that is just too many. But I did notice that the aides were sometimes not very pleasant to some of the residents. I know it is hard work because the residents can be abusive too, but there were a couple of circumstances that really made me very uncomfortable with some of the aides there.

The amenities at The Fountains are very nice but right now, I can't afford the luxury that the people set in there. They have all kinds of activities. They have something social twice a week. I go to one or two of their functions that they have and it's very good. The rooms are fine.

The fountains was my number one choice before my dad had a stroke. It was a beautiful property with a beautiful view and it was very well maintained and updated. You didn’t feel like you were in an old folk’s home. Steve was awesome and he was very helpful. I got to see the actual room that my dad was going to get into. The food was awesome and I was really surprised that it was very flavorful.

I was at The Fountains when I had a knee operation for rehab. I found everything is organized. It's a beautiful spot. They seemed to take care of their people and anybody I've met there was very nice – all the staff. They are very friendly and accommodating. The food was also delicious. Their rehab center just needs modernization. There are some things that are pretty worn out already, but overall the environment is pretty attractive.

I'm in The Fountains and I want to get out of here. I've been here about four months and my money is gone. The rooms and the staff are pretty good and they have all kinds of activities. The food fluctuates. Sometimes it's good, sometimes it's really bad. Their idea of preparation and mine just don't match. Right now we're waiting for supper and it doesn't look like we're going to get it. We called to have them bring it up and it's supposed to have been here somewhere between 4:00 and 5:00 and it's still not here. Last night, we ordered for two people and got food for one. In the bathroom we have a commode. They have to pour it twice and it's aggravating stuff but mainly the price is just ridiculous.

My father is in the senior living facility at The Fountains. My sister pick it because it also has assisted living. So, as my father declines, he will be able to make a transition to the assisted living. My father likes it. It is a really big facility and he likes the activities. They have bingo and poker. They have a big auditorium where they actually play movies. My niece describes it as "it looks like a movie theater". They have outings to restaurants and stores.

We visited The Fountains for a relative. They did have memory care. It was a really nice facility. The people were nice as well. Overall, it was a fine facility, but it was rather far from us, location-wise.

My Mom had been in a skilled nursing center for 3 months and needed to move to an ALF prior to going home to assist with daily living needs and determine if she is capable of caring for herself. We opted to use the 30 days respite room available and pay for the additional daily living expenses for assistance with bathing, personal laundry, medication and 3 meals a day. The place seemed well run, the staff returned calls quickly, and the 2 tours were great and the residents friendly. Perfect place for my Mom to flourish, finish regaining her strength and consider moving to permanently. After moving in she has been told since she’s in a guest/respite suite, they won’t assist her on a routine basis for bathing. In the 12 days here, she’s had assistance twice in bathing. Simple things like helping her wash her feet, even every other day go without assistance. She smelled so bad when I entered her room that I helped her bath. She can’t get her personal laundry done, I’ve have to take it home to ensure she has clean clothes. She’s restricted to the ALF dining room and the food is always cold. She’s asked for hot food but it’s not forthcoming. At shift change someone is supposed to make sure she okay, doesn’t always happen. Calls to the nursing staff to get the assistance we signed up for go unanswered. However, I can say the staff is always friendly, appears to be caring, (but doesn’t follow through.) The activity rooms are nice and well maintained. My Mom loved the church service and has had no issues with the transportation provided to visit her doctors. My Mom is of sharp mind, but failing body, so I hear and see what she is saying. These are the things that as her daughter she’ll tell me about, it makes me wonder what she isn’t saying. I’m embarrassed and disappointed to say that my Mom is staying at The Fountains.

The Fountains was awful. The living areas were dirty. They were understaffed. There's no coordination between each shift. If something happens on one shift, the next shift comes in and they know nothing. Their management is only looking at how much they can make off of everybody and their financial structure is not sound.

It is a much older facility, twenty-five stories high. They have done a lot of remodeling. One thing that they do lack is a kitchenette area. They don't have a stove and they only provide two meals a day. Their food is very, very good. The staff are very warm and friendly. It has some beautiful views from the upper floors. But basically, the reason we did not choose this is the distance between this facility and my daughter is a little too far for us to drive on a regular basis. We have a friend who lives in this facility and she's very happy and she likes it very much. If only this facility is where my daughter lives, we probably would have chosen this.

I went to visit this facility one day to visit my friend's grandfather. He lived there for only a few years and didn't speak very much so we went to go visit him to brighten his spirits. We expected to see a dreary facility full of grumpy employees that really didn't care about any of the residents. We were very wrong! The residents seem rather pleasant and actually like and appreciate the employees that they encounter on a daily basis. The employees do their best to cater to the needs of every resident in an orderly fashion. It is rather impressive to see just how well they keep everyone accomodated. Meals are arranged on time and medications are dispersed evenly. After seeing some very "run-down" facilities we were utterly over-joyed to see this one. They couldn't do a better job doing what they do! It's a wonderful place! I have suggested this facility to many of my coworkers and will continue to do so!

My grandparents lived at The Fountains for a while before my grandfather passed away. The facility is only okay. The problem is the lack of care and the rampant theft. I sat with my grandparents a few times during the day and no one came to their room to check on them for hours at a time (6 to 8). There was no one nearby and no one but the front desk to contact. Before they moved in, I was told that they would have assistance twice a week for showers then when they moved in we were told it was only once a week. The theft began right at the beginning. My grandmother would have money in her purse when she went to sleep and it would be gone in the morning. When I complained they just insisted that she had spent it even though it happened over and over again. They also stole her Depends and Boost drink supplement. We can only figure that they sold them to other residents since one of the caregivers asked my grandparents if they'd like them to pick some up when they ran out. When I complained nothing happened. I finally bought a locking cabinet...that slowed them down but once they found the key on Gram's keyring, the stuff starting disappearing again. That's when I moved her. I've known several people who had similar experiences and now have their family members in other ALFs.

One of the things why we chose The Fountains was because my friend's doctor had suggested that she swim for exercise. She's got some problems with walking and so they actually have a pool there. They were the only ones in the area that had a pool. Also, they had an independent living section and that's really what she needs at this point. She checked out maybe 4 facilities and the others had just assisted, and you had to go directly into assisted living. The Fountains seemed to be a little more active. The pool was good in this case simply because the doctor had suggested the water exercise. But compared to other places, they did have the independent aspect and that was cheaper! That made a big difference because many of the places were out of her budget. They let us have lunch there and the food was very nice. Well, they kind of have a couple of choices with their meals as well.

The place was very nice. Staff was friendly. There we several daily, weekly activities she could do. The food was also very good and she always comments on how well everything tastes. The only complaint we have is that the pool and recreational area was a little far away from her unit and she isn't able to walk to it by herself. We have requested a unit closer for her if one becomes available.

We decided to visit The Fountains at Boca Ciega Bay assisted living facility as we really liked the Fort Myers area and it is convenient for my friend's mother's family. The building appeared very well maintained. As a full-service, safe high-rise building, the views of the city were stunning. The accommodations resembled what could be found in a high-end hotel - with even more amenities. The outer grounds featured a lovely courtyard with exotic palm trees and ponds, with nice seating areas to enjoy. The design and decor had an open-air feel. There is an inside movie house, general store, beauty salon and soda fountain. The dining rooms were beautiful. The high ceilings and chandeliers added a level of elegance rarely seen in an assisted living facility. The many activity rooms and lounges were all nicely decorated. The activities ranged from board games, to discussions, private reading and watching film and TV - some people were also using computers. They also have a billiards room and many other amenities. The staff is well-versed at taking care of a variety of types of people, from those who are not ambulatory - to people who have memory issues. The living spaces were well-designed and spacious.There is plenty of professional, yet friendly staff to take care of basic needs. All of the areas were pleasant to be in and we could see that the residents thought so, too. The outside activities they plan regularly include everything from visiting local restaurant favorites, and the public library to day trips to nearby regions. They have planned exercise classes - but also offer residents to work out any time they wish. We liked that they encourage exercise. There was also a heated outdoor pool, fishing pier and many outdoor gardening areas with beautiful nature paths for the residents to enjoy. We are glad we took the time to look at this facility and it is in the running as one of the better places we visited in the region so far. Anyone who lived in this environment is sure to be quite content with many amenities and all of their needs met.