Rehabilitation Center of the Palm Beaches,the

  • 301 NORTHPOINTE PARKWAY, West Palm Beach, FL 33407
  • (561) 712-1717
  • 2.4 ( 10 reviews )
  • Nursing Homes

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Reviews

2.4 ( 10 Reviews )
review users
Diana Da
November 19, 2022
If you have no one to advocate for you, it’s pretty scary. My sister-in-law has diverticulitis and they paid no attention when feeding her. They told me they weren’t aware what that would mean in terms of her diet. I had to Google and give them a short list of foods that cause excruciating pain. The physical therapists were great. But after being told that the rehab had a relationship with her senior living residence, they pushed her out the door and her case manager would never return any of our calls (we have medical PoA) wouldn’t call her primary care physician or the physical therapist at the senior center to inform them of her care at the rehab.
review users
tampabuckeye
August 22, 2022
Do not send your loved ones here. The staff is useless and do not care about the patients. My Aunt's hair has not been washed in weeks, her bed sore has not healed and she's been in the facility 100 days. They have failed to rehab her after hip surgery and now she can't walk. It's pure NEGLECT! The rooms have no chairs to sit it. Also, after 6pm and the weekends you can walk right in without being asked where you are going..there is NO security or receptionist...very unsafe.
review users
ang2021
July 20, 2021
Don't send anyone there. They had roaches and put my mom in room with no air conditioner in middle of summer. 3days without air conditioner they have her a bucket of ice and table fan instead
review users
Pawl
December 18, 2020
If you’re going to go there or have been referred to go there for treatment, TURN AROUND!!!! I would have rather been in prison. Aides are not trained, most professional staff do not care about the health & welfare of the patients, did not eat most of the meals served due to temperatures of the food, one early in the morning had to said 4 1/2 hours, and many more specific incidents and names of staff that I can discuss in detail if anyone would like to.
review users
gabelita
June 24, 2020
Staff very knowledgeable caring and would go above and beyond even buying food with their own money to encourage my friend to eat. Oh great nursing as therapy care.
review users
DLady16
July 24, 2018
I was very disappointed when I visited. The outside appearance is nice from the front. The courtyard in back is overgrown and not very inviting. The facility inside was clean at the front desk, but once you get down the hallway and see the dining areas you get a different feeling. The rooms are small and cramped and the furniture is very cheap and broken. The food served is not nutritious. The staff was hardly around and I noticed that other residents were in need.
review users
FAITH-HOPE-LOVE
July 09, 2018
I WOULD NOT PUT A DOG IN THIS HOME TO LIVE, THE PLACE WENT FROM BEING GOOD TO WORST MY MOM BEEN THERE FOR 3 YEARS SHE HAD SEVERAL UTI'S SHE BEEN DEHYDRATED MORE THEN NORMAL. CAUSE OF THIS PLCAE MY MOM WILL NEVER BE ABLE TO FEED HERSELF OR EVEN DRINK HER FAVORITE DRINK.. THIS PLACE NEEDS TO BE CLOSED DOWN THEY DONT TAKE CARE OF THE PEOPLE THERE ITS JUST SAD YOU WORK THERE TO TAKE CARE OF PEOPLE NOT TO MIS TREAT THEM.
review users
ohanahelpmenow
February 16, 2017
This is NOT the place to place your loved one. The quality of nursing care is poor (only a few good nurses and good cna's here and there), facility is often short staffed, and short on supplies and they lack the necessary equipment to provide adequate care and rehabilitation. The Rehab Dept. and it's Director put forth very little effort in truly rehabilitating people and cut off rehab services quickly and will bill your insurance for anything they can. You never see the Administrator or the Director of Nurses and they never resolve issues that are brought to their attention
review users
Mable1
November 05, 2014
I like The Rehabilitation Center where my aunt is. They keep you clean in there, and I like the way they do the patients in there. I love it. That's why I decide to keep her there because they look out for her. They give her baths and take care of her. Get her up in the morning time and get her dressed. She is in a room with a roommate. They have beds in there, a closet, and a dresser, and the rooms are very clean. The staff is great. If you say you have a problem, they will solve it. They take into consideration to do whatever they can do to help you out. If they are to fall, they will take them to the hospital and have it checked out. They will give me a call if something like that happens to my aunt. When she fell when she forgot to put on the lock on her chair, they took her to the hospital and they called me. They have a salon up there. A guy goes up there every two weeks to do their hair and stuff like that. The food is good there, and I think they are doing a really good job out there.
review users
DianaBanana
July 27, 2011
My grandmother recuperated in this center after falling and breaking her leg in November 2006. Overall, her experience was quite positive (apart from the unavoidable homesickness). A couple of years ago, my grandfather stayed here for about a week to give his caregiver (my mother) a break. His experience was also satisfactory, although there were some complications that were probably nobody's fault (he choked on some rice because we were unaware of his swallowing problems). My grandmother made a friend while staying here, and has continued the relationship to this day (we see this friend weekly). My mother began a small Bible study at the center in 2007 and has continued it for several years. So we are acquainted with several residents and staff, and overall have been impressed that a high standard of care and cleanliness is maintained.
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