My mother is at Heather Hill Healthcare Center. We chose them because they had long-term care and they had what we needed. They were close to us and they seemed very accommodating. We have since found their level of service is beyond what we've ever experienced with my mother. They are excellent. She's been there for over a week. I actually haven't been inside because of COVID. I've seen the outside and they let you see your loved one from a window in their courtyard. It's just as pleasant as any other. I like the courtyard. The staff bent over backwards to service both her and her loved ones.

My father came to Heather Hill June 12th, 2015 from Lexington KY. He weighed 159 lbs when he arrived and is 102 years old. He had had little socialization in the last few years since mom died in Oct 2008. He was somewhat upset but he had to have 24 hr care and I felt pressured by all the health workers around him helping to care for him that he needed the care myself and family couldn't give. On October 2nd he had lost down to 131 1/2 lbs. The caring people at Heather Hill saw this and were giving him extra weight gaining treats as well as all the extra food I was bringing him. He as of December 5th weighs 161 and has a lot more social life than he had had in years. He sings and the people there sing along and dance with him. He's happy a lot of the time. The workers and administration strive to make the place "home" for a lot of folks with over 95 beds to offer the best of care. It doesn't feel like a sad place, it seems like a happy place.