Giving one star b/c there is not an option to give no stars. If you are considering using Tampa Lakes, DON'T. My sister was sent there after extensive back surgery (so her mobility was extremely limited), and she was given no assistance with hygiene, bathroom trips, etc. NO ASSISTANCE. Thankfully her friend visited frequently and helped her get to the bathroom, groom, etc. As a result, my sister contracted an infection brought on by lying in her own waste overnight. She had to be readmitted to the hospital and put on i.v. antibiotics. Ironically, Tampa Lakes was recommended to her by the hospital staff, who were shocked to hear how deplorable the service was.

My mother is there and we go at least 2 times a week to visit and mom is always doing something. Also when I call the nurses they have all been very nice and everyone willing to assist. Mom has a private room and lots of room . She also receive therapy they have a gym on site and she loves going.

My mother who is totally disabled contacted me in obvious physical pain from having to hold a bowel movement for 3 hours and 18 minutes. This call was the 6thcall in 30 days. I drove to the facility ( Cabana Bay Unit) were both the nurse and the supervisor admitted my mom requested to go to the bathroom at 3pm but was told to wait till after dinner. I arrived at 7 30pm to a mother in such physical pain she had tears in her eyes. I asked " why didnt you take her to the bathroom, the nurse shrugged her shoulders and said it's the aids job, I told her twice". I see aids but they are generally sitting texting on their phones and watching Netflix while patients are waiting hours to get their basic needs met.

My family transferred me to Tampa Lakes from another facility to continue my rehab for a broken neck and multiple thoracic fractures. I love it here. The facility is beautiful, clean, bright, and the rehab gym is out of this world. The staff to patient ratio is amazing. There is wifi so my family brought my iPad in so I can play games in my room. I am progressing more quickly here as I receive more attention and therapy work here than at the prior facility. My family loves visiting me here as wel and can enjoy eating meals here with me too as the food is that good.