Wickshire Port Orange
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- 1675 Dunlawton Avenue, Port Orange, FL 32127
- (386) 999-3541
- 4.0 ( 21 reviews )
- Assisted Living, Independent Living, and Memory Care
Related Costs
Description
Reviews
4.0
( 21 Reviews )
Kim
January 16, 2021
The Wickshire Port Orange is completely thumbs down for me. I was not impressed with the facility in any way, at all. The lady who was supposed to take us on a tour had a personal matter to take care of and I understand that, however, the person standing in for her was very unprofessional. She came into the room and was snapping and chewing gum. I didn't need to see that. She then said, "So I'm really not supposed to be doing this but okay. So any questions?" When we were walking around, she said nothing, and my brother and I were just kind of looking at each other. Then we were asking questions and it was like, "So do you have activities here for residents?" and she answered, "We do" and then dead silence. She did not even say what they were and I did not care for that at all.
I heard a staff member speak in a very condescending tone to a resident too. That was not physical violence, but I was not impressed with the tone at all. I wouldn't put anybody there, personally. We could not get in and out fast enough.
It was the assisted living that we saw and the rooms were a little bit smaller than the others we've seen. Their price was much cheaper though. I was just not impressed with it, not even a little bit.
A lot of people were in the cafeteria that they have. I didn't see what they were being served though and I didn't ask any residents about their thoughts on that but the area was clean and pretty spacious. They served the food to those who live there but it was not on the same level as the other facilities that we had seen, not even in the same ballpark.
The only reason that we visited Wickshire was that my father was being discharged from the hospital and he could not go home and live on his own. We were kind of pressed, but we weren't going to put him somewhere where he was not going to be cared for properly. It would have been a better pricing for us, but I wouldn't put anyone there.
Kim
January 16, 2021
I toured Atria Port Orange. They're pretty comparable to all the others that I toured. It's hard to get a grasp on how everything operates when you're just there for a little bit and take a tour of the building. The woman that I spoke to was very informative. I saw the facility, but then we didn't move my mom at that point. They have all the usual things, a nice dining area, and I remember that they had a scheduled entertainment for the residents, so I know there was something that came every week for entertainment; of course this is pre-COVID when I was there. I didn't savor any kind of meal or anything like that, so I just took a tour of the building. I saw one room for assisted living, it was very nice. It's an older building, but it seems to me like they were doing their best to keep things up, like I know that the apartments that I looked at had just been personally painted, and they had put down new carpeting; those type of things. It was well maintained.
Tom
January 14, 2021
My aunt moved to Wickshire Port Orange the 9th of this month. I did both in-person visit and virtual tour. I checked reviews on it while it was under a different name, and reviews were all good. I gave my aunt the final option of 3 locations, and she picked this one based on floor lay out, amenities, and staff. The rooms are beautiful; they're spacious, her furniture and stuff everything went well. The staff is outstanding; the higher staff has been outstanding. I was looking for a place for my aunt for some physical assistance, ability to recover, be taken cared of, be fed, laundry, and all things like that done. And they offered me the best options. Because of Covid, there's not a lot of activities occurring. There's stuff that is occurring that the community is doing in-house. So much stuff has been put on hold because of Covid.
Michelle
February 27, 2019
Atria Port Orange was very clean and looked very nice. The sales director who gave me the tour was very nice. The rooms and the dining area were very nice.
Ray
It's is a big place and it had a lot of people everywhere, but it looked a bit hectic. We saw people go in and out the door freely and that scared me a little bit. They had elevators, but there were also steps. The rooms however were bigger and nicer than the ones from the previous community we visited. They looked like they had a lot of activities going on, and the calendar appeared to be full. They feed in shifts. They also had nice seating areas inside. We went there on a weekend so we weren't able to talk to the administrative people. The staff treated us very well and the ones in charge seemed pro-active.
Temp123
April 24, 2017
Staff was always in an office or standing around, very little contact with residents except to get them to meals on time. I never saw one of the activities listed on the calendar take place.
Perk
January 17, 2016
We chose this community for my father-in-law. The rooms are great. They don't really have many activities going on and only sometimes play music during the day. The staff is OK, but they change staff every time I go in there. I am also totally annoyed at the fact that they just change medications without consulting me.
Visitor113918450
September 30, 2015
They showed us model rooms and they're beautiful. Everybody was great. The residents seemed very happy.
Anonymous113350450
September 15, 2015
The marketing director was lovely. She was knowledgeable about the assisted living business. You can tell she had been in it for years. She did a great job of showing me the facility. It was like living in a big hotel. It had 2 stories. I did not like it. It was way too big. It was overwhelming. The rooms were beautiful. There was not anything wrong with it. It was just not going to fit my mother's personality. She is a very reserved and quiet lady.
Anonymous106324250
June 29, 2015
They toured me around and invited me to lunch. I did not eat there, but they gave me packets of information. It was a very nice facility. They had studio, one-bedroom, two-bedroom, and shared apartments.
Visitor94855050
May 06, 2015
I like the location, but it was more nursing home in appearance. The food was horrible. They knew my dad was a diabetic, and his food choice for the vegetable was corn, and then they gave him potato, which was not appropriate. The rooms were much smaller and much more institutional.
Visitor104859150
May 01, 2015
I visited this community, and that's the one I was most impressed with. The staff were very pleasing, very knowledgeable, and caring people. They exemplified the care in what they do. It's very clean and homey, and the people were very attentive. It's modern, very pleasing, didn't smell, and the floors were clean.
Visitor87209050
June 25, 2014
I was very pleased. It was lovely. The people were all well dressed and well spoken. The apartments were very spacious. It was sort of a combination of bedroom, living room, bathroom, and kitchen.
Visitor80398150
April 22, 2014
The one thing that I liked about this community is the staff that I talked with. They seemed caring and seemed to find a way that they could personally get to know the resident before they went to live there. It seemed like there were things to do, and I was pleased with that.
Visitor79432650
March 29, 2014
This community was good. It was an equally positive experience as at the other facility we visited. The personnel were very helpful. The rooms were good and adequate, but they weren't as updated as I would prefer. This community offered clubs, crafts, and things like that in-house, which were good. There seemed to be a high participation rate. They also would take residents to different places. Our one objection for this community was that it did not have the highest level of care that we desired or needed at that time. We were looking for an assisted living, but we would like to know that there were competent medical personnel, etc. on duty. No real complaints. It is just, I was looking for a little bit higher level of care, that's all.
Visitor80281350
March 27, 2014
It was very welcoming, except for the lady who's behind the desk. The receptionist was a little grumpy. They could have somebody more friendly up front. But everybody else was really nice. It's a beautiful place. The rooms are wonderful. The dining room is really pretty and like a restaurant. I didn't taste the food, but the menu sounds really good. If you don't like something, they'll try to make you something else.
Kathy73339350
November 27, 2013
Mom is here. I love it and she loves it. She has a nice large apartment. The staff is very friendly and everybody is super good. I have no complains. I am definitely recommending them to others. She already has a couple of her friends move there.
Linda73163250
November 21, 2013
I was impressed with this community. Although I didn't like the lay out because they just had rooms, the staff seemed fine. I liked what I saw and how happy the people looked.
Mary Anne4
October 04, 2013
The rooms were more of a studio type apartment, which was nicely done. Everyone was very nice to me during my visit.
Alexa2
September 24, 2013
It was a very nice place. The facility is clean. It's close to places that she could go to with the bus like the grocery stores and also Walmart is just down the street.
Anonymous68971150
September 19, 2013
It is really a nice facility. They're all very nice and clean. The staff is very cordial and very helpful. They took me on a nice tour. The rooms look beautiful. However, when I inquired, they have no availability at that time.
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