The Preserve at Palm-Aire
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- 3701 West McNab Road, Pompano Beach, FL 33069
- (954) 635-5409
- 4.2 ( 55 reviews )
- Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
Related Costs
Description
About This Community
The Preserve at Palm-Aire offers quality, state-of-the-art assisted living, senior living and memory care to its residents.
We provide a prime location in Pompano Beach, Florida, allowing residents to quickly feel comfortable and at home, relaxing in our tranquil environment. The Preserve at Palm-Aire offers exceptional independent living, assisted living and memory care services and is committed to ensuring each and every resident’s needs are cared for on a personable, engaging and dignified level.
The Best Staff
We hire the best, and invest in making them even better by providing ongoing training and education. Every staff member is equipped to provide specialist understanding and knowledge for our residents and their families.
Engaged Living
We’re doing away with the stereotypical notions of retirement living. Striving for more than just bingo and a bouncing ball, our Engaged Living calendars give you the opportunity to be as busy as you want to be with activities and events.
Dining with Dignity®
As seniors age, they can encounter difficulties with taste, swallowing, or dexterity. Our award-winning Dining with Dignity® program sets out to solve these problems and make food a pleasure again with delicious and classic meals re-thought to maximize safety, taste, and ease.
Cognitive & Dementia Experts
We're proud to be leaders in care for Alzheimer’s disease and the related diseases of dementia. With two memory care neighborhoods depending on your level of care, no situation is too hard for us to help.
Reviews
4.2
( 55 Reviews )
Tracey
The Preserve at Palm-Aire looked beautiful, cheerful, fun, and even luxurious. It was very nice. The menu looked good and they had so much to do. They have a calendar with the things every day that people do and they have a beautiful outdoor area. The staff took a lot of time with us. They were very nice. They went over everything, disclosed prices very easily, and gave lots of brochures. They were wonderful.
Stephaniee
September 30, 2021
Beautiful and clean community. Very welcome staff. The Activities staff have been very helpful during my mothers time there.
Pamella
September 24, 2021
When we entered the facility our first impression was how bright and clean it was. The outside grounds are gorgeous, walked through the activities area, the dining room, and toured a room. Impressed by all. As we were touring the building, we were stopped by different staff members from each department who welcomed us and answered any questions we had. Such a warm welcome!
Nickki
March 18, 2021
My tour of The Preserve at Palm-Aire was very informative and very thorough. The staff took his time to make sure he explained each step in regards to pricing, setup, and layout. Overall, I was very satisfied with the knowledge that he told us about as far as the facility. He was very informative and did a very good job answering our questions. The place was very clean and very well put together. I loved the bright colors; it brings attention. I liked the setup of everything.
Bonnie
I have been to The Preserve at Palm-Aire to visit a friend. It's the best assisted living that I've ever visited. I loved their activities, the individual care and the quality of food. The facility was very clean, it's very nice, and there's a lot of personal care.
Valerie
January 28, 2021
We put my mom-in-law at The Preserve at Palm-Aire. It's homey, it isn't overwhelming, and it's clean. I really like the people who work there. They are very, very nice to my mother-in-law. It's an older building, but it's OK and clean looking. It's a little outdated, but it's nice. There are no activities because of COVID.
James
December 15, 2019
My uncle moved into the Preserve at Palm Aire. We're finding out that it's not what they advertised, especially the care. The room is fine, but we feel we're not getting the personal care we paid for. The staff seemed nice, but the actual caregiver staff is not up to par, and some even have communication issues. The food is OK for me and the dining area is fine. The assisted living has a separate dining area, which isn't the greatest, but the main dining area, which you can use, is OK.
LUCIA WEXLER
June 13, 2019
I HAVE MY FATHER IN LAW HE WAS HAPPY ENJOYING FOOD ACTIVITIES STAFF VERY NICE DINNEN ROOM ACCOMMODATE HIM WITH COMPATABLE RESIDENT MAKING HIM FEEL LIKE FAMILY I REALLY APPRECATE THIS FROM THIS FACILITY.
Ashley
My father is in The Preserve at Palm Aire. It's a very clean place. The food is very nice and the people are very pleasant. The rooms are large.
gloria838046
June 07, 2017
I was unimpressed with The Preserve at Palm Aire. It's too big for me, and there was too much commotion in the main hall and area. The lady who showed me around was brand new and spent more time on things I didn’t want to know versus things I needed to know, and she showed me apartments that overlooked the parking lot. We also took 20 minutes to walk to a villa and walk back, which was too far for me. It was really a waste of time. The sales girl needs better knowledge, to be more prepared and know more about the people who are coming and what they're looking for. The showers in the rooms are impossible to use, and I didn’t like the place.
nigel
May 31, 2017
The Preserve at Palm Aire is newer, and it has a much fresher elegance to it. The atmosphere was good for an elder care facility. What I particularly liked was they had a special wing for assisted living that was segregated from independent. They have community buses, and the pricing is comparable.
marilyn836401
May 26, 2017
I liked The Preserve at Palm Aire. They offer many different things that I would enjoy doing, like shows, and they take you to different places and shopping. I liked the layout a lot, and the rooms were nice and had a nice size. The food is really good, and I really enjoyed it. I enjoyed it very much and look forward to living there shortly.
Audrey483461
May 06, 2017
My aunt wanted to be close to me, and The Preserve at Palm-Aire is really close to my home. I can get to her in less than 10 minutes, and that was her main thing at that time. But I actually liked the facility. It was nice and very well kept-up. Something you do not figure out until you are there is how adequate the staffing is, so this is where I was having a little problem. There are things they promised my aunt that they weren’t following through on, but they have since corrected that issue, and I am happy with them. She has been there for almost 6 months now. They know who she is, they know her little quirks and stuff, and they have been adapting. It is a very nice and clean community. They seem to have a lot of activities. She uses their beauty salon, and she is happy with them. I notice they have a lot of outings and stuff, but she hasn’t used any of those; it is not like her to do that.
They are having problems with their food service right now. They deliver her food to her room, and she is always having problems like it is cold, it is not right, or they are slow in the dining room when she goes down there to eat. So I think they need to work on their food service. Otherwise, they have been very attentive. She needs like 100 percent assistance like in showering and getting dressed in the morning, and getting ready for bed, and they have been very good about all that. Her biggest complaint right now is the food service.
Gloria617561
April 13, 2017
I was treated to lunch the first time I visited the Preserve, and I was impressed with their menu. But it was not as warm. The aide called me again a second time right before I had decided on a place, and I told him that I will make a courtesy call only because he was so good to me and he told me a lot of things that I really needed to know and that I know nothing about. So I went over and I was thrown into a different building. It was not as nice as I particularly cared for. He took me to have lunch, and the menu was very different; it was a very hospital like menu. It was not for me. There were no decorations at it at all, and I felt claustrophobic going down to the apartment. He wanted me to take the 1-bedroom, but he showed me the efficiency because that is what I wanted. There were no windows in it, and there was a door that opened on to a little balcony, which I would have never take a chance and go out on, but that would be the only sunshine I would have in my apartment. I felt claustrophobic even in the halls. The aide was so good to me, but it was not for me.
Larry420246
March 13, 2017
My wife and I didn’t care for the Preserve at Palm-Aire. It was not that lively. We did not look at an apartment because we decided that it was going to be too much money and was not going to be good for my mother. It was nice but didn’t fit my mother’s needs. The residents looked bored.
Mark665186
March 08, 2017
The Preserve feels like a 5-star property. It’s very clean and neat. The apartments are in really great shape, and the food looks good. Mom has her own apartment, and she feels independent. We’ve had some issues, and my mom was on the toilet for an hour and a half waiting for them to come get her; another time was 50 minutes and then 40 minutes, and that was all within 25 days. The activities are endless, so they never have to be sitting in their apartments. They have bingo, cards, lectures, movies, and all different exercise programs.
Janet236863
March 06, 2017
The Preserve was great for the money and recommended by people. It’s independent and assisted living at the same time. It had a lot of activities for people. It was clean. I thought the apartments were great. The lady who was new was great, and I met the director, also. We had a wonderful lunch in the dining room. The apartment I saw there was cheaper, but the next day, it was gone. They had three meals a day, transportation, and functions. They were practicing for some show. They had a beautiful outdoor area and allowed small pets. They don’t accept Medicare. I was very impressed.
Debra312024
January 11, 2017
We liked The Preserve. It had a resort-style atmosphere and was pretty, nice, and clean.
Kathrine671783
December 06, 2016
We found The Preserve at Palm-Aire. The people are extremely friendly. The place is extremely clean. The food is fabulous. I believe it would be a nice safe environment for Mom. The cleanliness attracted me most. She has a studio apartment, and I like that a lot too. They have tons and tons of activities. The dining room is very nice. It is clean. They do casual dining in the morning and in the afternoon, and they do formal dining in the evening.
Karen846778
November 26, 2016
My mother in-law is in the Preserve; they were very helpful and concerned with getting her acclimated. Everybody seemed to know and is concerned about the residents. The rooms were small but well laid out, and it basically had everything she needs. The facility surroundings had a lot of foliage and trees. It was calm, peaceful, and nice to look at. They had 2 different restaurants that the residents can eat at; they had certain foods that are standard, and then they had specials for all 3 meals.
Russel K.
November 23, 2016
The Preserve was wonderful. They had all the information right up front. We sat in a lovely room. The place was absolutely to die for. It was gorgeous. The staff was wonderful. They had staff 24 hours a day. They all sort of things going on like calisthenics in the pool, TV nights, movie nights, and bingo. They exercises which was good. They we went into the room. I was very impressed with the size of the room. The dining room was really beautiful, and the menu was quite awesome. The living condition was superior.
Michael457302
November 22, 2016
The Preserve at Palm Aire had medical staff on the facility 24 hours a day. They had a lot more outside area for them to enjoy. They had a salon and two different theater rooms where you could watch movies. They serve 3 meals a day. They had activities like bingo. They had field trips outside too. They also provided transportations to and from doctor's appointments within 7 miles. Their staff was very great. It was more structured.
Brady535010
The Preserve at Palm-Aire was great. They were very helpful and informative, and it's a very nice place. They had nice rooms, apartments, and facilities. Everything looked really good. The staff was excellent and very nice. The price was reasonable, and it was pretty much in the same ball park as anywhere else. It seems like they have a lot of activities and trips so there's a lot going on.
Mary214312
November 01, 2016
The Preserve at Palm Aire was a very nice place. The apartments were very nice. The people were wonderful. We had lunch there; the food was OK. It’s a big dining room with a restaurant -- very bright and airy. The apartment we looked at was very nice and had a nice layout, but it’s just not for my mother right now. She can’t afford it.
Jane870311
October 20, 2016
My visit at The Preserve at Palm Aire was very nice, and I think that if my parents were going any place, it would be the choice. The rooms were not especially large, but it was just clean and freshly redone. They had a nice little garden and a sitting area outside. There's a salon for my mom to have her hair done. It sounded like a nice place to be. They're very cordial, and everything looked nice. We only met with one of the staff, and she was very informative, friendly, and wanted to spend time to answer all our questions so she did a nice job.
Mariana P.
October 05, 2016
We have actually moved my father in to the Preserve. Three days after he got there, he had a very big pain, and he went to a hospital and hospice. He went back to the Preserve for about a week, but because he no longer needs nursing care only the scolio care and we could not afford that the Preserve as it would be like $10,000 a month, he had to leave. If he had not had any medical issue, he would still be at there at the Preserve because it was really a phenomenal place. It’s really nice. I would rate them 4 only because they did not pick up the laundry when they were supposed to do it, and they did not clean the place when they were supposed to do it. I know they have the service, but you have to ask for it.
SuzanneBSIPC
May 10, 2016
The Preserve at Palm Aire is luxurious, snazzy and very nice. I have a lady friend there who loves it. It is a comfortable condo-type, so it's like having her own apartment and not just a room. The staff is very nice to me. It looks very nice and quiet in the woods. There are all kinds of good things for them to do, I am sure.
Ed45
January 24, 2016
We are very happy with The Preserve at Palm Aire. They have a lot of activities at this facility. The bedrooms were very nice. They have a pool, a movie theater and they have a game room.
Shirley118245750
January 20, 2016
The Preserve at Palm Aire was really nice. They have rooms right there like an apartment where they flip a sign on the door when they get up in the morning to show that they’re OK. They have a main kitchen if you want to eat there, or you have your own kitchen in your apartment. They have a lot of activities, so there’s a lot going on. When I went to visit, the staff was very nice, and the residents seemed happy.
Jeff O
December 20, 2015
Everything at the Preserve at Palm Aire was very nice. The facility itself was very nice, and the people seemed very nice too, but we are not just ready to do anything yet. The staff was very helpful and knowledgeable. The amenities were very nice; they have a nice dining hall and common areas. The rooms were small though.
anonymous115566750
November 24, 2015
I really liked the Preserve at Palm Aire. They obviously just redid it because it’s clean and freshly painted. It's a fairly nice place with a nice dining room. They have someone come in to sing and a card room where they play cards and bingo.
mrsbeat10
November 05, 2015
I have been living there for almost 7 years now, and I can tell you that our community has never been better. This new company - LCS - that came in in August is outstanding. The manager, Justin is at least two classes above all the prior ones COMBINED. What a leader-always interacting with all residents, walking the community many times daily, and putting resident's needs first. Scott, the chef is excellent. Don't ever allow these two to leave this place. I see some new employees, but the staff members that remained are great. The attitude of all the staff has improved tremendously in such a short period of time. For the first time ever, I am proud to call this place HOME. I am a 89 year old lady, involved in many activities, and groups who is as happy as can be living in a great, beautiful run place. Thank You Preserve!
Andrea28
October 30, 2015
Mom is in Preserve at Palm Aire, and we like it. The staff seem fine; however, she is not so happy with her cleaning lady. She is trying to get her switched to someone else, but everything else is OK. The food and location is good, and the facility is very nice. That was one of the reasons we chose it. They had lots of activities, the grounds are nice and the room is nice. It’s clean and doesn't smell of urine.
Willie4
October 30, 2015
It was a pleasure to meet the person that spoke to me. I had a tour of the place and was able to go to specific rooms that were going to be most conducive for my husband and me. The staff at The Preserve at Palm Aire that we came in contact with as we were touring the facility was absolutely fantastic. The amenities were excellent, which means that it will certainly serve my purpose because I will not have to cook. The menus that I viewed were mouthwatering, believe it or not. The recreation and educational departments they had were fantastic. The assisted part will work for my husband, and independent will work for me. I am satisfied with the facility.
Anonymous114526450
October 27, 2015
First of all, the facility looks nice and had interesting activities. The rooms were lovely but much smaller than the apartment my dad has now, so size was a big consideration. He has more room now, and since he walks with a walker, that was kind of important. The kitchen at Palm-Aire was really tiny. I think it would have been hard for him to navigate it. I only met the salesperson, and she was lovely. For me, my brother, and my husband, their activities stood out to us. They were far more intellectually stimulating than the ones where my dad is at now, and because of that, we were surprised he picked the place he's in now.
Visitor114302650
October 20, 2015
The Preserve was very nice. It had a very nice location and look like a very comfortable place. The apartments were nicer. They have their own buses and you’ll see them all over town. They are out on tours and going shopping and they are very active.
Visitor104553550
April 24, 2015
We visited The Preserve at Palm-Aire for my mom. I like it. Maybe it was a little smaller, but it was a nice facility. They have the same activities as the other place, but the size maybe was a little smaller. I'm pretty impressed with the layout. It was a little bit more compact so there wasn't quite as much walking required. They have arts and bridge. They take them to the theater, and they bring outside lecturers from the university. The facility was very secure and safe. The dining room was very nice. They seemed to be innovative in trying new things.
Visitor101106250
February 11, 2015
My mom has moved in to a place already. Preserve at Palm Aire is a really nice place. The food is great, and the staff is nice. It is a well-kept facility with nice grounds. She is in a two-bedroom apartment. It has two bathrooms and a kitchenette. I have tried to eat there, and it is good. They have lectures, card games, and day trips. They actually are the ones who made the decision to pick it the place because they are independent. I thought the grounds were nice.
Visitor98792350
December 15, 2014
The place looked great, well kept, and very clean. The service was excellent, and the food was great. The Preserve at Palm Aire was just renovated, and everything was up-to-date. The rooms that I looked at seemed to be OK. The staff were very cordial.
Jim93034150
August 25, 2014
We liked the Preserve at Palm Aire, but we are not really considering it. They gave us the option of having a villa that is separate from the main building and at first we thought it was a good idea, but then we realized it wouldn't be such a good idea after all. We ate there and the food was good. It was a beautiful place and the pool area was very nice and very attractive. They have been going through a renovation of the exterior parts of the building. They seemed to be dedicated to improving the facility and they are working hard in trying to become better.
jennic
August 22, 2014
I visited this facility while looking for a place for my mother. My mother ultimately wasn't ready for this move but the Preserve seems looked to be an attractive upscale residence. The downstairs was going through a renovation and the work was proceeding quickly. Design boards with photos and fabric swatches were posted throughout showing the future attractive updates. The facility is bright, active, spacious and has attractive landscaping throughout. The staff we met were warm and attentive from the front desk, through housekeeping. The scheduled showed daily activities from exercise to performances. There is also a "pop-up" store each week so that residents can have a variety of on-site shopping.
xlaurita33
July 10, 2014
My friend lives here and I must say this place is terrible! I wish I could have my friend live with me. She is on the assisted living side and has already had TWO BED SORES! Sometimes when I come to visit her breakfast/lunch/dinner tray is still sitting on the counter ice cold and plastic wrapped because she hasn't been fed. There are tiny ants all over the apartment as well, I feel sorry for all the elders who live here. I constantly see the aides on their cell phones while sitting with residents, how lonely, I have also heard them scream at them. I would think twice before sending your loved one here, especially if they are on the assisted living side.
strin32073
January 07, 2014
NEW OWNERS HAVE TAKEN OVER AND THEY ARE CUTTING CORNERS. THE FOOD IS HORRIBLE. WE ARE CURRENTLY LOOKING FOR A NEW RESIDENCE FOR DAD. IT'S A SHAME BECAUSE HE WAS REALLY HAPPY THERE UNTIL THE NEW MGMT. SPOKE TO MANY LONG TIME RESIDENTS AND THEY ARE ALSO COMPLAINING ABOUT THE FOOD.
Joe24
November 27, 2013
We chose The Preserve at Palm Aire for my mom because they met all our needs. I really like the facility's location. The rooms are spacious. The staff are absolutely helpful.
Visitor69708750
October 25, 2013
The Preserve at Palm Aire is a large facility and it seemed every comfortable. We had lunch there and the food is very good. The only thing is that they are just about to undergo renovation and I am concerned with the fact that if they would start the renovation, that would be a little inconvenient for us.
Sandy26
October 24, 2013
The woman that had taken me around The Preserve was very nice. She took me to several apartments and throughout the whole building. She even introduced me to people and she answered all the questions that I needed to be answered. She took us to the activity rooms and showed us the calendar of all the events that they have planned there and their schedules. The rooms were very clean, very spacious and bigger than the others that I had seen. The place was very clean and it had no medicinal smell. I was very impressed.
Amanda175
August 04, 2013
I visited the Preserve with my mother. I thought that the place & the apts. were nice til I looked a little closer. The windows on the left when u first walked in (looked like a library) were dirty, as were the windows on the elevator outside. The carpeting was also dirty looking, as was the floor in the ceramics room. After I noticed this, I couldn't let my mother live there. I want her to live in a clean place.
Visitor070201
July 11, 2013
We chose Preserve at Palm Aire because of the condition of the place, the staff and the rate. The place was very clean and upscale. The staff were very helpful. The dining room was spacious for the residents and the food was very good. My father-in-law had a two-bedroom apartment with his own bathroom. Everybody had their own bedroom unlike the other facilities which had shared rooms. They only shared the living room and kitchen. Everything was great there.
Visitor774
June 13, 2013
It has been two months since my daughter placed me at The Preserve at Palm-Aire. They have a nice apartment. I have a kitchen and I can cook if I want to. The staff is fine. They just need more activities.
Lt. TIA 33
June 07, 2013
Preserve at Palm Aire is a very nice and well-maintained facility. The receptionist there was very nice. Residents here get to do a lot of activities like arts and crafts and they play bingo once in a while. If you need to go somewhere and you can't go there on your own, they have a bus there that takes you where you want.
John37
April 30, 2013
The reason we chose this facility has something to do with money. The price is right and is a very clean and nice facility. Their staff is very friendly, helpful and caring. Their food is good. The restaurant is very nice and comfortable. We got a one bedroom apartment for my mom. It has a washer and dryer so my mom can wash her own clothes. They have a full bath and full kitchen so they can cook. I liked that it is a nice clean spacious apartment. This is an assisted and non-assisted living facility. They do both. And they do all her medical for her. They make sure she takes her medicine because my mom's a diabetic.
Diana7
March 29, 2013
I chose Preserve at Palm Aire because it was the closest facility to me and the family. It was homely and less institutional. The staff were amenable.
Imatpeace
May 09, 2012
The staff in this facility were very interactive and kind to anyone that entered the facility. They find ways to give each member of the facility time to partake in stimulating activities. The rooms are kept in very good condition. They contain a bathroom and come with a bed. It can be compared to an apartment. One side is a nursing home and the other can be referred to as assistant living. This is a very nice place for people to go and i would recommend it to anyone attempting to live there. Florida is the place to be.
w35
May 06, 2012
I got the a chance to tour the facility when I was looking for a place to stay. The facility was very nice, and i love it but I needed to be around with people more so this place doesn't work for me well.
commercesd
April 26, 2012
We happened to be in the area and decided to stop in to see Preserve at Palm-aire assisted living facility while searching for a place for my friend's mother to live.
The outside area resembled any other seaside dwelling and looked well maintained.
The interior design seemed easy to navigate and each room had good views with plenty of fresh sea air and light.
Space is always at a premium on much of the coast, so we weren't expecting much in the way of activity rooms. We were pleasantly surprised that there seemed to be very nice and spacious rooms for social activities.
Because the weather is so mild there, the residents may enjoy walks along the beach and spend time outdoors just about any time they like.
The residents are encouraged to enjoy physical activity as much as possible. They also offer yoga and aerobics classes, sometimes held outdoors.
The staff often takes residents on many outings into Pompano Beach's vibrant community to enjoy all that it has to offer. Seniors can enjoy sight seeing, nature walks and cultural events throughout the region.
The staff appeared to accommodate all levels of ambulation. The dining areas offered great food that looked and smelled delicious. The menus included food options for all kinds of diets. Healthy snacks are offered all day and into the evening, and whenever requested.
Private rooms featured nicely decorated surroundings, all with nice air, light and views.
Staff appeared to make every effort to ensure that the residents were both safe and comfortable in this well-designed living environment.
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