My husband is at Tierra Pines Center. It's very good. The staff seems pretty good. I haven't been there personally, since he had been there since the pandemic. I've seen his room on the phone when I call him, and it looks pretty good, clean, and painted, and it has a lot of light and a window. I think he's eating all the time because he has not lost weight, but I haven't seen how the food is. He has Alzheimer's. They have a care-plan meeting that you can request ahead of time, and they all get together for a conference call with you. The only thing I have to complain about is the phone system is awful. It's very hard to get a hold of the patient, because either it's a very old system, or they don't have a phone where the nurses are in the locked unit. Other than that, I don't have any problems. The facility looks good, but I haven't been inside the place. They provide medical doctors. There haven't been any issues. It's a very good place. I think my husband feels comfortable. I know the nurses are busy. I think nobody there is picking up the phone like they should because they're all doing something else -- they were occupied and busy. From the beginning, they have been taking care of him and if something happens, they will call me. The other day, he needed a change of medication because he was getting a little bit agitated. He has Medicaid, and they haven't asked me for anything.

Tierra Pines Center has one level which I think is good. It was a smaller place, but it seemed more intimate. I liked it. It's easy access to rooms, and they're very good.

Terra Pines Center was very clean and very nice. The people were nice. I just felt that the Alzheimer's unit was a little small. The rooms were fine; they have bathrooms. The dining area was alright -- I wasn't impressed.

Uncle Al was transferred to Tierra Pines from another facility. The place is always clean and it smells clean. We've been there on numerous occasions at different times and they take very good care of him. It doesn't have that nursing home smell, but a very nice, clean, fresh smell. The staff has always been extremely helpful, very kind, and very nice. They seem like a nice group of people. He says the food is good.