The staff at Highland Pines Rehabilitation was great. They encourage you to keep working. I would rate it very well; they were excellent. I haven't found any faults. I thought they were great, and they were good for me. The food was OK; it was good. You could play bingo, and back then we could go around other people so we were allowed to go outside and sit on the porch on the veranda. We weren't stuck in the room like now because of the pandemic.

Highland Pines has a very good rehab facility for therapy. I was unresponsive for a year and a half. I couldn’t stand, sit up, talk, or walk, but I'm doing all that now. They were the best therapy I had. They got me back on my feet. The food was really good and flavorful. The place is comfortable. The rooms are very decent, with VCT floors so you don't have to worry about germs. They also mop the rooms regularly. They have bingo, dominoes, and karaoke.

My sister is at the Highland Pines Rehabilitation Center now. We went there three different times and finally decided that is where she needed to go because of the medical facilities that they had available. The staff members are adequate, and most of them are very friendly and very attentive to the residents. I give them five stars; everything is excellent. The staff is very well trained and very responsive. My sister is doing very well. They are giving her physical therapy every day, and she is gaining strength. She likes it there, and she has able assistance for bathing, dressing, and everything else that she needs.

My mother was in Highland Pines Rehabilitation before she passed away. It was supposed to be a 5-star nursing home but they let her sit there with the bedsores and they never told me about it. They doped her up on five oxycodone pills a day. She was so drugged, it was impossible to communicate with her. Then they admitted her to a hospital for a high white blood cell count when they found out that she had a UTI and a bedsore that was already in stage 4. That turned into a sepsis, which almost killed her. She got out of that situation, but she was so far gone. They also let her starve herself to the point where she was down to 102 pounds. They never told me about that. Her body just gave up on her and she died. She was only 79. I was never told about the weight loss and about the bedsores. This nursing home received a very high rating and people might put their relatives in there because they think they would take care of their loved ones, just like I did. I thought they would take care of my mom there. However, they're really not taking good care of their patients.

Highland Pines is a nice nursing home. She likes it and she enjoys the activities. She is actually having fun there. The facility is nice and clean. They always have something for her to do every hour to keep her busy. They even called me when she is having seizures and I like that. They would notify me if anything happens.