If I knew the type of place this REALLY was before my love one went there due to no open beds at another rehab facility, I would have preferred to leave her in the Hospital or bring her home instead of placing her here. This place isn't for your elderly loved ones who need attention and assistance, please DO NOT SEND THEM HERE EVERRR!!! Starting from the front desk where they didn't even have her name in their system, yet she's been there now two days, to the lack of professionalism throughout is sickening and when I asked if I could heat up a plate of food that I brought from my home so she can eat, (she's only diabetic and needs to eat) I was told NO the residents do not have that privilege. (Now excuse me if I am being a bother and requesting help) but no one was using the microwave and they have one onsite that only THEY the staff are allowed to use?!?! it So they rather her eat COLD food? I mean I cooked her a hot meal so she can have it but due to traveling reasons it didn't make it as hot as I would have liked. This seems too me as though they don't care about my loved one they only care about her insurance. I THANK GOD I am near by to care for her because they sure aren't. She's been there a week now and they've only taken her to exercise twice! I need to find the RIGHT department to send a complaint too because its not only my family but also yours. NEVER AGAIN!! I only gave a 2 stars for the Staff because there were two nice young woman who took the time to help me get her food warm even though I was told no they went above and beyond to help me get her some hot food.

My mom given her own room rather large. The staff is very friendly and engaged with the needs of your relative. My mom had physical therapy which she could not participate because of her condition. When I would call the nurses would offer to messenger call on their phones for my mom to talk to us and see us. It was so hard when they were put on lock down almost the entire time she was there. They allowed skype calls and we also requested to see her via her room window. Reason you ask my mom is not tech savvy found it hard to use skype etc. When she was discharged, the Case manager still checks up on her. On a day we ran out of supplies on a weekend we called the facility and they were able to save the day. Oh forgot the food is very good. I would recommend this facility.