Things they told you were included they charge for Meals are high carb- high salt - and covered in sauce or gravy to hide the taste and always comes with rice The staff is always polite and respectful though The hallways and common areas are always dirty The building has a huge infestation of BED BUGS

My friend moved into Ingleside Homes. There are no activities, but it is not their fault. It is very hard for somebody to go in with Covid on and not be able to do anything except sit in your room, but that's not their fault, too. My friend gets three meals a day, which is good. It's just that things are so different now. He can't hear well, so he really doesn't talk to anybody, like in the elevator or things like that. It's also not the cleanest; I think it could be a little bit cleaner. He has somebody come into his apartment and clean every other week. It's OK for now. Hopefully, this will be all over soon, so that he will be able to enjoy activities and sit in the lounge. Right now, it is nothing. He is just sitting in his room. The staffers at the front desk are very good. With the exception of one lady, everybody is very good. However, the people that we signed up with I don't think have been in contact with him. I don't think the social worker has been in contact just to see how he is doing. Even with independent living, they may check on him, but I don't think that has happened as far as I know. Some of the food is good and some of it is not so good. Some of the food I've seen doesn't look very appetizing. My friend picks out whatever he wants, but they deliver it all at one time. He has breakfast, lunch, and dinner delivered at 11:30 or so.

I'm here at Ingleside Homes. When I first moved in, I thought it was nice, but now they've got too many other residents in here who sell drugs, so I want to get out immediately. They offer home health aide if you need it, and they do Section 8. It's cafeteria eating. They give some residents a refrigerator and a microwave, but if you are independent you have to provide for yourself. The people who are in charge of the facility are excellent, but the home health aides stole from me. There were too many drugs in there, that's why I want to move out, but they're trying to do something about it. The food is fair. Because of the pandemic, it's not as good as it used to be because you have to eat in your room, and they give you your breakfast the night before like cereal and juice, nothing really hot. The menu is not great right now. After COVID maybe they'll be OK. It's clean.

Ingleside Homes Inc. had no memory care. We were very impressed. We saw some activities going on, activity rooms, and people were out and about. Outside of the building is a questionable, so-so, and semi-urban area.

My mother is at Ingleside Homes. Right now, she is living independently in a studio, but there's not enough nursing oversight. It is a high-rise apartment building for people who are functioning at the completely independent level of living. It's very accommodating, in a good location, and residents come and go. You need to be very independent in terms of your own personal care. The residents just need to get down to the dining room for meals communally, but they live independently otherwise. She is relatively happy there, but with her declining physical condition, it's becoming less safe for her to live there. The bathrooms have typical tubs and showers, not walk-in showers or tubs that have the cutout that you could easily get into. It's hard for her to navigate the bathroom safely with her walker and safely get in and out of a tub, etc. It's the actual physical space that is limiting and it's not as safe as it needs to be. Other than bingo, they have trips and regular movies and have a cultural center within this facility. They go to movies, musical performances, dancers come in, and regularly have parties and celebrations. They had a cocktail party and Irish dancers came in and entertained them, which she really enjoyed. There is a calendar published, and every day there's something that's going on. Exercise classes are available. The dining and the meals aren't up to par. It's a high-rise building with only two elevators, and on several occasions, they've had elevator malfunctions that brought them down to only one functioning elevator, which is a huge safety issue.

I lived at Ingleside Homes, Inc. for two years. I had many friends there. I liked it because they had many activities, and the people were very nice and friendly. I was in a studio, so it was on the smaller side, but they had various room sizes available. The dining room was extremely nice. The food was gourmet and delicious, and they served three meals a day. I couldn’t give them five stars because they had bedbugs. That’s really negative. They were working on it, but still, they did exist.

Ingleside Retirement Apartments is a high rise building. The apartments are one complex, very nice and well maintained. I just think there are not enough elevators; there were people waiting in the lobby.

I went to Ingleside, and I found it to be very pleasant, and I told the person in charge that I was interested. The person who took me around was the director. She didn’t seem to have the personality for the job. It seemed a bit like this was all run-of-the-mill. She wasn’t enthusiastic, which was a little disappointing for me. She’s been there for quite some time, so I’m sure she’s given a zillion tours. The only thing that I found negative was her. Maybe they need to get her a helper. I’d thought she’d be a little more involved, more upbeat, more informative. I do have a dog, and I didn’t know that you could have animals till I heard somebody in the hall say something about their cat. That was a big thing for me because there was no way I was going to get rid of him. It’s an awfully big place for one person to have to handle all the questions and to try to catch them. She’s not in her office that much because she’s out and about in the building with other people and taking care of other problems, so maybe they should get her a cell phone or something. The place, I thought, was gorgeous. I’m trying to get my paperwork together to go. The dining room was beautiful, spotless, clean. I have to say it was very impressive. I can only afford an efficiency. It’s just me, and it was a reasonable size. It was very nicely structured, lots of light, quite pleasant. They have a computer area, and they have people playing cards. I think she referred to a list of activities that they had posted on the wall. They have food, a cleaning service, and all utilities included. I was very impressed. It has beautiful gardens and a huge auditorium that seats 300. I think it’s very large, large rooms, like large spaces. You’re not going to feel cramped in. There was a screened-in porch where you could sit, and it was beautiful. There was a lot of space. If you came out of your room and wanted to sit someplace, there were a lot of different places you could go and sit and read or do whatever you wanted to do, talk to somebody, so I was very impressed with that. There are only two elevators, and the building is very tall. It’s over 15 floors, so the wait for the elevator would be a problem. A lot of the people are in wheelchairs, and by the time you pack in a couple of wheelchairs, it gets pretty full, and that particular day, one of the elevators was being used for a move, so there was only one. That would be my biggest negative thing.