How do you explain " Sorry we drop your mother " ????? and no one was called to yo check her to see if there was any injury . How would you like that to happen to your loved ones . I was told by 2 residents that happens a lot.

I liked Forwood Manor a lot, and I'm very positive about it. The rooms were a good size, pretty new, and looked nice. The staff seemed good. They had a library.

Forwood Manor suffers from a lack of communication. When my friend wasn't admitted there, they didn't even call me back. No one responded. I was thinking that he was in and I even had the check ready, but no one called back. I would never recommend them. They need to improve on their communication. You must talk to tentative clients, because if you don't, you'll leave them hanging and that's what happened to me. Sure the place looked good and was nice-looking, but all that glitters is not gold.

Forwood Manor is nice. The people seem to be very responsible, and I like the manager. My mother-in-law is currently in their rehab receiving good care. The therapists who work with her have been very caring people and pleasant to work with. She has a good relationship with them, so that part is very good. It’s clean and orderly. She is sharing a room that's kind of crumby. The food is good.

Forwood Manor seems to be caring. My wife has been there for about two weeks in a semi-private room. The food is not very good, and the staff is average.

I thought Forwood Manor was wonderful. Of all the facilities I looked at, it was by far the best. It’s like a beautiful apartment, you really didn’t hospital feeling or facility feeling, it’s like a country club. The dining facility was fantastic with a 4 or 5 star chef. They had a broad tray that you choose and eat a little bit. They had food for families who will be visiting. It was very nice. One of the things I like was that they have a garden, and they do gardening with the results. They can get outside and put their hands on the dirt.

My mom moved there after suffering a stroke. When we arrived on her move-in day, the receptionist who was supposed to give us the key to her room was clueless; she had no idea about my mom's arrival or where the key was. It took about 20 minutes, with the receptionist calling different people, for her to find the key. We later asked the receptionist what time breakfast was served the next day (Sunday). She said breakfast ended at 10 a.m. My siblings arrived on Sunday at 9;30 to have breakfast with Mom. When we got to the dining room, it was closed. Breakfast had ended at 9:30. We also observed signs up about all activities being cancelled due to the residents being sick. Four days later, my mom caught the illness (gastroenteritis) and had to be hospitalized for 3 days. She came back to FM after being discharged. When my mom moved in, she did not have the strength in her hand to unlock her door. She was almost in tears and said she could not leave her room for fear of being locked out. After several days, I asked the staff to change the lock to one that did not require so much strength. This is when they offered to put a "pistol grip" on her key that made it easier to unlock. Of course that worked, but why did they not issue the key with that grip. After all, FM is intended for elderly residents and problems with the key must be common. My mom told me that one morning when she went to breakfast, there was none. No employees showed up. Two weeks after my mom moved in, she wanted to go home. She hated it. She felt isolated and miserable. So, we moved her back home and made other arrangements. Now FM is insisting that she pay for two months of rent PLUS the non-refundable move-in fee of $3600. In other words, $10,200 for living there for 10 days. So, be warned.

What I like about Forwood Manor is its size. It is not huge. I also like the fact that you pay by the month. It is not a buy-in. The residents seemed to be happy. We did try the food there, and it was fine. They have bingo, poker, and bridge. They also have a gardening group and a craft group. They have things that interest me. I would recommend this place, and one of the main reasons was that it is within one and a half hours of our daughter. That's the purpose for our move.

Forwood Manor was very welcoming. The dining room facility was VERY nice. They have a restaurant on the first floor and smaller dining areas throughout the wings of the building.

My dad is at Forwood Manor. The general entranceway is a little larger and more inviting. We like the porch areas that my father now has. They have a more extensive activities calendar. They have concerts, buses to the nearby stores, bingo. They have therapy on-site. On their newsletter, they have celebrations for birthdays of staff and the residents. There has been a cookout on Memorial Day and an Easter egg hunt and families have come. The staff is friendly and outgoing. I feel it is very homey, welcoming, inviting, bright, and cheery. The food was very good, and portions are appropriate for seniors. They have quite a variety every day.

Because I wanted to just go away for a week or so, I inquired about Forwood Manor. Everything there seemed very pleasant. However, once I've heard the details of respite care and if I qualify, I didn't get into any real details about the whole facility. The place was very clean and everything seemed nice. The one staff that I met was very friendly. I didn't see any activities though.

I chose Forwood Manor mainly because it's close to my daughter and myself. My sister-in-law has Parkinson's and needed a lot of care so I do appreciate all the information that we got from you folks. I think she's settled happily. They seem to be very concerned and the other residents are very pleasant and helpful. I've been there for lunch mainly and the food is very good.

My dad is doing very well at Forwood Manor. Everything has been very good and we haven't had any complaints whatsoever. I think the staff is great. They treat him very well, and they're very attentive. He has been gaining weight while he's there. So he must be enjoying the food. We actually went there and had lunch with him a couple of times. It was very good. Everything has been taken care of. We're very impressed and very happy.

It is hard to tell yet, as he has only been a resident for a little over two weeks. So far everything has been good and he seems to like it there. The facility is clean and the food is good. The staff is nice and seems pretty accommodating

My aunt, Nunny we called her, lived at this facility. She was very sweet, and Forwood Manor seemed to treat her well. I really enjoyed the hospitality service they had there. When we would go visit her she always had someone in her room saying hello. She was very bubbly and a true woman. All of the employees and residents loved her. Sadly, she died about two years after being admitted to Forwood, however I never thought it was a bad place. I really enjoyed the look of the place, and especially the location. The food was always great, and if it weren't, my aunt I'm sure would have let us know. She was always crazy about food. Another aspect that I enjoyed about Forwood Manor was it's living space. My aunt loved her room. She had more space in her room at Forwood than she had in any other room she had in her entire life! Overall, Forwood was great. But, you get what you paid for. And she paid a hell of a lot to live in bliss.