Grandview Rehab & Healthcare Center was understaffed. They didn't have consistency when it came to communication. Mom had an accident where she had a gash on the forehead and no one told me about it until the next day. It was horrible when I went to see her. To this day, I still have not gotten any paperwork that stated what happened to her about the accident that happened with her. I was bringing my mom food every single day because their food was just disgusting.

My mother had to be removed to the emergency room of the hospital because she was dehydrated, had pneumonia, and a serious toe infection. This happened after a week of my family bringing her despondent/pain condition to the attention of the staff for over a week. This "care center" certainly did not care for my mother.

My Grand mother was a resident at this facility she has alzheimers and diabetes. She was just recently admitted to the hospital because her sugar level was crazy high she almost slipped into a diabetic coma cause of this facility. My aunt and myself just went to visit her the day of the incident when we arrived she was slumped in a chair sweating sitting by the nursing station and no one (NURSES OR CNA'S) noticed something was wrong? so who knows how long she's been sitting there. When we arrived we tried to say hi and she wasn't responding so we called the nurse so she could check her sugar levels she did, it was like 800 then we asked was it done in the morning and didnt get an answer. An ambulance came took her to hospital and when she recovered she didn't go back now she is at amberwoods in farmington ct.