Villa Marin
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- 100 THORNDALE DRIVE, San Rafael, CA 94903
- (415) 499-8711
- 4.2 ( 3 reviews )
- Assisted Living, Independent Living, Nursing Homes, and Continuing Care Communities
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Description
Reviews
4.2
( 3 Reviews )
dmoss1953
March 30, 2017
If you have an issue with this facility good luck getting it resolved. The nurses in the skilled nursing facility are horrible. The CEO avoids issues when contacted. Lots of questions were left unanswered. Looks nice on the outside but would not recommend for my loved one.
rodonisle
September 07, 2015
After many years of a 5 star opinion of the whole place, I had to comment on an unforgivable incident where a 95year old hospice resident patient was denied a bed for an overnight stay because it was a holiday and "some paperwork" was missing. Told in the morning that this would be "no problem." But when night came, the duty nurse's pleas on the phone with the managing nurse, empty beds, and common sense, she was turned away. The manager "nurse" was apparently willing to leave the old lady sitting in a wheelchair in the hall all night.
Reviewing the very expensive contract with Villa Marin for residents' medical care, they should lawyer up if this is the way it is gonna be honored - and perhaps review the mission statement and one employee's attitude.
colecharlton15
November 06, 2012
I thought over all both of the facilities were well kept and had very well mannered employees. One thing I did not like about the facilities was the temperature. In both facilities the temperature seemed to be way too low. From my experience with elderly they overall seem to enjoy mild temperatures. My grandmother commented on it twice actually. The facilities both had extremely good lighting which I thought of as a positive because my nanas eyes are not as good as the used to be. I really expected the food to be sub par but I was pleasantly surprised to find that my relatives would be well fed. Of course the complaint you would get most, which I have as well, is the prices of these facilities are outrageous. For my great grandfather the place cost 4 thousand a month. I think if they could be more economical it would benefit them and bring in more customers.
