Mom is doing good at Heart and Soul. She fit in really well with the residents there. They were more like her in what she was going through. The staff is very nice and understanding. They seem to take really good care of my mom. They have a quiet room where you can sit and talk. The place is clean, and all of the residents seem to be really happy.

Heart & Soul looked more like a home than a hospital, and made it easier to transition my grandmother there. The prices were very reasonable, the other patients that were there were similar in culture to my grandmother, and so it worked out. She is in a shared room, which is spacious and lovely. The private rooms were beautiful, but cost too much. The person that runs the program is amazing, the staff is amazing and take really good care of her. They have a garden, and people come in to do the residents’ hair and nails. I did see the food, it definitely was what I’m used to eating. My grandmother’s complaint was it wasn’t hot enough for her, so they have to reheat it.