Wow, where to start!. The WORST food! You never can figure out what it is! Horrible! The only food that ever received was ice cream! I have had fruit that was moldy, salad that was brown and mushy! I have spoken to everyone here that would listen to no avail. You KNOW its bad when the "homeless" residents who have been on the streets, eating out of garbage cans, can't even eat the food! I understand that with covid, there's a huge staffing problem but... Instead of giving their devoted workers (some That have worked there for decades) , they are using the registry. They are paying triple for registry! How is that cost effective? There are some great workers, but they are outnumbered by the wack jobs and slackers! I KNOW that this facility WAS a really good place years ago and honestly up until the new owners took over. It's snowballing downhill and picking up speed fast! I don't feel very safe anymore and I am the one of the more alert/mobile patients here. I can only imagine how scared the more feeble must be! Another thing is that the meal hours are 8am, noon, and 4pm. The kitchen closes in between meals. There are residents screaming (especially during the evening hours) that they are hungry! It's really sad! There's also an issue with the laundry. If you send something to be washed, kiss it goodbye! Even putting your name on it doesn't do any good! I am missing ALL of my personal clothing brought from home. They have had to move rooms because of covid and we never seem to get all of our stuff back! Not to mention the fact that at least one of the residents steals things from patient's rooms! Mostly food as far as I know but...? The saddest part about this is that there are WORSE places to go to ! ( I have been in one of THOSE! ). I think its time to send a "secret shopper"( for lack of a better term) .

My Aunt was there for less than 3 weeks. She left for the hospital because she was having difficulty breathing. Apparently she had contracted Covid during her stay at this facility.We have been trying to contact someone so we can pickup her belongings to no avail. We thought since she was no longer a patient at the facility maybe they would answer the phone. Apparently they have a do not answer phone policy.They also have cute way of mixing up medications and and patients and then hanging up right after they say their going to give your loved one a deadly narcotics. ! I called back immediately of course no answer this was at 11pm, I wasn't able to get through to anyone until 5am . It's hard enough putting a loved one in a place like that,it's even worse during Covid . This place is your worst rest home nightmare right out of the movies. We aren't able to get her belongings, her very very expensive medications, her CELLPHONE, LAP TOP, AND DENTURES! Stay away. RUN AS FAST AS YOU CAN!!!

I would never recommend Mission and my mom used to live here. Their food is terrible and I'm not even sure what they were serving their residents. It was not palatable. The place is not that clean. The staff were not attentive at all. The ground were old and not kept up very well.

My dad is in Mission Carmichael. The room that he is in is a shared room, but it is okay. What I really like about it is that it is not a lock down facility and we can visit him anytime.