In the long, difficult and painful process of searching for memory care placement for my dear mother, ActivCare Bressi Ranch seemed at first to be just what we were looking for. I felt like I could breathe easier at the prospect of a program where she might be able to thrive as a high functioning resident. Everything was going smoothly and falling into place with the deposit, paperwork, and evaluation. However, the day after her positive evaluation, I received a call from the director that they decided not to accept my mother with no explanation. I rarely give negative reviews, but I wish ActivCare Bressi Ranch had the professionalism and compassion to provide me with clarification and guidance moving forward in seeking care for our mother during this vulnerable and challenging season of our lives.

I didn't use Activcare mostly because my mother needs would require she be placed closer to where I live in Orange County even though she has always lived in Oceanside . But I have to tell you they went above and beyond to accommodate getting my mother assessed and finding the right fit for her even if it wasn't Bressi Ranch . They did allow me inside briefly June 2020 , during the pandemic . The rooms were clean , good size and beautiful . It smelled very nice, was very clean and professional . Lin Au did the assessment on my mother and suggested she get into UCSD Beavorial Center for a psych evaluation and med management and facilitated that in record time coordinating with Angie Egger the social worker at UCSD and my mother's doctor . If it wasn't for Lin Au my mother wouldn't have got the care she really needed that UCSD provided . She was admitted for 14 days observation . Because of that we have a clear picture of what my mother's needs are . I ended up moving Mom closer to me in Orange County and all of it never would have happened without the help of Activcare staff . Please consider these folks as they really want the best for you and your LO .