Sunrise at Alta Loma
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- 9519 Baseline Road, Rancho Cucamonga, CA 91730
- (909) 941-3001
- 4.5 ( 23 reviews )
- Assisted Living and Memory Care
Related Costs
Description
About This Community
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
Reviews
4.5
( 23 Reviews )
Patricia
September 01, 2021
I wasn't impressed with Sunrise at Alta Loma. They were nice, but not a good fit for my mom for sure. It was a very clean facility. What I like least about this facility is the size of the apartments. They have organized games that I saw and they had different church services; I happened to tour on a Sunday morning. They had a large room for family gatherings. But right now, California with COVID is running scared. So that could have been why there's some lack of stuff. Because we're under a lot of COVID protocols. The facility is homier.
Jackie
August 07, 2021
Sunrise at Alta Loma was a beautiful place. It looked like the residents were very well taken care of. It was just outside of our means. Other than that, it was beautiful. The staff was very knowledgeable, very friendly, and very good. The rooms were very well taken care of, very nice, very spacious, looked very neat, and very well kept. It was wonderful. They had very nice views, too, which were pretty impressive. They just pretty much went over the basics of what they did, but they said that they do recreational activities. They showed us therapy for the ones that are not able to do the normal activities that they do. They showed the machines that they had, which were pretty good. I wish they offered more options for maybe insurance and things of that nature, but other than that, it was great. I have nothing bad to say about it.
shantea
October 28, 2018
The staff is friendly and helpful. I worked there in 2007, I had to quit, my son became I'll. I sure do miss it. The rooms are spacious, and neat. Th
Bryan
My sister was a resident of Sunrise at Alta Loma, but it was too expensive for us. The patient population was much older there and she was the youngest patient. They didnt have as many activities as her current community, and theyre also more expensive. The place itself looks very nice. I think that most of the staff members were accommodating, but theyre not trained to be equipped with someone whos combative and still strong. The food and dining is good, its an open space, easy to access the food, and the staff was nice. They have a big TV room, but there aren't a lot of activities for the patients.
Teresa
January 03, 2018
I visited Sunrise at Alta Loma. They showed me the rooms, little areas where you could meet with your family and have privacy, the dining room for private dinners with your family, and the beauty salon. They were having activity classes and exercises while I was there. I was very impressed with everything.
Pablo138325
May 09, 2017
My tour of Sunrise at Alta Loma was great. The presentation of the lady in charge was good. The place looked fantastic. I would highly recommend it to anybody. It was an excellent place.
William525602
April 17, 2017
My friend is at Sunrise at Alta Loma, and over the past 1 ½ years, I have visited him three times or so. There are some good things and some things that probably could be better. I gave him some supplements to use and, since that wasn’t part of the regimen, they took the supplements away; that doesn’t seem like assisted living to me. The place is pleasant to visit and seems to be set up well. He basically has one room with a kitchenette and a bathroom facility that he shares with a neighboring room. He was living there with his wife, who suffers from dementia, and she had to go to the memory care unit. I think he wants to change his situation, but they are waiting for an opening to do it. I’ve had lunch there three or four times, and the food was OK. Sometimes, things aren’t quite OK, but, for the most part, it is about as good as you can get anywhere. The good thing is, my friend asks them to prepare fried eggs rather than an omelet, and they are able to accommodate that. I liked the staff that I interacted with, and I think he likes the staff, too.
Debra873627
November 26, 2016
I really liked Sunrise at Alta Loma. I think it is a great place, and my mom is going to be happy. So far, the staff has been beyond helpful. They have been very patient with me and worked with me because I’ve never done this before. They are very kind and very helpful. When I went through the halls, it was like a fancy hotel. They were very clean and very accessible to people of that age who might need a little help. They’re very nice, and I told them I would move in there. Everything about it was very nice. I do think it’s a little on the expensive side, but for me it is worth it because I know my mom is going to be happy and safe. It is a little pricey, but it is everything that she wants, so it’s OK.
Ann110067650
February 15, 2016
Sunrise at Alta Loma was well-organized. It looked like they were taking care of their clients very well. They had nice apartments. Anytime the residents needed something, depending on what level of care they needed, the staff was there for them. The staff was able to help with showers and make sure that residents were taking their medications. The rooms were clean. There was plenty of room, but not too much. The rooms were very nice. I did not eat there, but they had a dining room that was very nice. The clients could go in any time of the day and request something. They had good programs for the clients to participate in, e.g., cards, games, activities, and field trips. It just sounded like a good package.
Anonymous115886750
November 25, 2015
I thought Sunrise of Alta Loma was a really nice place, but the cost of it would have taken all of my mother’s checks. It had a very nice atmosphere and did not smell. The apartment that they had available was connected to a courtyard and was super clean. I didn’t have an appointment but the girl took me around; I thought that was really nice. There weren't many activities going on, but I did see a beautiful activity room.
Visitor100239050
January 17, 2015
I didn't have any issues with Sunrise at Alta Loma. They answered all my questions during our tour, and I've had follow-up calls from them. I like that place when they said that they try to put people together with other people because everybody needs someone to talk to. It was clean and looked nice. Downstairs where they eat was smaller and not as elegant looking as the others. There are some people in electronic wheelchairs, and there was some lady pushing another lady in a wheelchair.
Martin13
January 12, 2015
Even though the Sunrise at Alta Loma is an older facility, it was nice and clean. The residents looked satisfied. I have a friend who used to live there, and I had visited him. They had activities like bingo and pinochle. Everybody liked it, and they were happy living there.
Donna99458150
December 28, 2014
Sunrise was very nice. The staff was very helpful and continued to be helpful. The entire facility was very nice, homey, and seemed clean. The staff also showed support to the residents. To be realizing at a very traumatic time, they were caring about how the family could work together with the facility for the person's uncertainty.
Marty7
August 26, 2014
Sunrise was a very nice place. It was just a little busy and my mom liked the peacefulness of the other place a little better. It was just the time we were visiting -- there was a lot of activity going on. It was a very good experience. I really like the staff there. They were very informative and they gave us a great tour. The room was very nice; it seemed clean. Everything seemed fine.
Visitor90005950
July 19, 2014
Sunrise of Alta Loma is in a nice location. It's next door to a big park. The hospital is not very far, and they have a shopping center across the street. The room had a bathroom, but I would kind of like it if it was a little bit bigger than that one was. It's a nice place. I really couldn't speak too much on the staff. The ones that I talked to were very nice, but as far as how they treated the patients, I don't know.
Sandra45
February 28, 2014
Sunrise Alta Loma was very nice and very clean. It's well-organized. They have really nice shower facilities and they were putting in a Jacuzzi spa, so they could put in people that have arthritis. All the people there seemed to be very nice. The lady that runs the place is a nurse was way, way costly.
Visitor74602750
January 31, 2014
I visited Sunrise and it didn't look clean inside because they had debris on the floor. It was kind of a dark dreary place and I didn't like it much. I also didn't like the access to the building because you had to park at the back. But the staff was fine. I knew they had different activities like movies, games and a lot of stuffs which were also fine. However, I really had a bad impression and I wasn't really interested in having my father-in-law in there.
Visitor77614050
January 31, 2014
I was able to visit Sunrise at Alta Loma. The facility is very nice and very relaxed. It has a cozy feel to it. The staff were very friendly and very caring. The ones that I was able to observe they seem to be very in tune with the patients and the residents seemed to quite comfortable with them. I was just told that they had activities and that they had a garden area where they could go out and plant flowers or care for their own plants, but I didn’t actually get to see anyone doing any activities while I was there. I was able to see their dining room and it was nice. It was open and they didn’t have any assigned sitting so the residents could sit wherever they like. I like the fact that they had beverages both water and juice out all the time. They seemed to have snacks available for them at any time which was a good thing.
sbear
June 29, 2012
The facility is in a nice location in Alta Loma. The property is well maintained and landscaped, with a cozy, comforting exterior demeanor. Entering through the 'back' doors makes for a familiar, family feeling when we visit, and allows us to see the residents either eating meals or having recreational time. The lower-level common areas are very home-like in feel--there is a large fireplace in the living room, lots of comfortable seating and a generally warm, cozy atmosphere. The staff is very attendant and knowledgeable. I felt that my great-grandparents were receiving excellent care and were happy there. There was always plenty of visible staff members actively engaged with the residents. The facility also had a lot of activities on-site that my great-grandmother liked to attend. Also, they were provided with rides to just about anywhere in the surrounding area. The shuttle takes residents to the store, the library, the local senior community center, etc.
jpetre
March 13, 2012
My grandmother stays here since she has Alzheimers and cannot take care of herself. The place is very nice and welcoming and feels more like a house than a facility. All of the staff is understanding and kind and truly do their best to make the residents feel at home. In addtion, there are alot of activities for her to do including bingo, car trips, and parties/gatherings. This makes sure she never gets bored and helped to keep her mind active. Most of the time they were attentive to her needs,although a few times she had been neglected; but i believe it was just an honest mistake. One negative aspect about this place was the price was very high at around 5,000 dollars a month. It is well worth it for her in my opinion but it was still tough to come up with that kind of money. All in all it is a great place and I would reccomend it to any senior citizen who has trouble living on their own.
AmiR4663
January 03, 2012
This is a cozy homey Victorian style facility that offers care ranging from independent living to hospice care. The grounds are manicured with porches and rocking chairs. The dining room has a wall of windows that look out into a beautiful courtyard. The posted menu for the day had fresh offerings and choices made from scratch for restaurant style dining. The rooms are a little odd shaped, but they were clean with memory boxes at the door. They offer a variety of typical amenities like the beauty/barber shop, transportation for doctor visits and shopping. The only negative I found were the extra charges for things like waiting at doctor visits ($25/hr) or individualized needs.
Visitor477918
November 19, 2011
Sunrise at Alta Loma has the hospitality and personalized services of an upscale Social Club. The services they offer include assisted living services, Alzheimer's care, respite care and short-term care. They offer delicious meals and have a Bistro like dining area there is an inviting presence to this place. The residents were abuzz with activity and some were awaiting a trip to the Mall then to a movie. The common lobby and sitting areas as well as the courtyards were beautiful and well designed. The grounds are well groomed and maintained. The staff is professional and compassionate. They were able to answer all of my questions and promptly took me on a tour as soon as I asked. The activity calendar was filled each one of the day of the month. They offer Sunday services and other faith leaders are welcome if requested. Saturday (Sabbath) services are also offered to the Seventh Day Adventist and Jewish believers. They have an extensive menu for both Meat eaters as well as Vegetarians. The staff said if there is a request of a resident they did not have they would do their best to accommodate their request if possible. This is a very nice place and I would place my loved one here if need be.
DestinyMissions
September 29, 2011
This facility is gorgeous. My uncle lives here and I can say he is in an excellent environment. The care is outstanding and the place is nice and comfortable for people to stay. The rooms are nice and the residents look like they enjoy staying there. The cost of the place is affordable and I recommend families should allow their loved ones to stay here. The staff is very friendly and there are activities that keep all the residents happy. There is so much that is offered here that people should not be bored at during their stay here. This is located in a great city and there is a lot to do around here. There are several shopping centers within a close proximity and there are malls and great spots for recreation. There are very nice parks around and the air is pretty good quality. Los Angeles is about an hour away and mountains are not far away. This is an excellent choice.
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