The staff is decent. The nurses at the convalescence home are really nice and genuinely care about the people living there. The only major issue I have with the place is how quickly the therapists and nurses give up on someone who isn't acting rationally. My grandfather refuses to eat or partake in his therapy, so the workers just leave him alone, but what they should be doing is making him compromise. He's a very stubborn man, but he always gives in to a degree when he knows that the other person is right.

I feel highly fortunate that my mother is a resident at this facility. The quality of staff/resident interaction is exceptional. Residents are always dressed, well groomed, and engaged in interactions with others when not resting. The staffis highly communicative with me, the person responsible for overseeing care. When there is any medical issue, no matter how minor, they call me to inform me of the details and the steps that are being taken to resolve the issue. The staff is always cooperative in answering my detailed questions, and resolving differences when we disagree. The food is of good quality. The facility never smells of urine or diapers. It is clear when I visit that they staff genuinely care about my mother and she is comfortable with them.Each year the court sends an investigator to evaluate the quality of provided care and to be certain that as the conservator I am doing my job. The facility is open and responsive to these visits, never acting as if there is something to hide.