Treatment was first rate Services provided were very helpful. Facility was beautiful. Clean, oder free environment thanks to the superior cleaning staff. Rehab. Was extremely beneficial. Dining room cheerful, food was good. Staff was kind and friendly. Dr. Was very knowledgeable and medical treatment was very good. Very happy with this facility.

I am giving this place one star as it won't allow negative stars. If you are hoping for little to no care then this is the place for you. Staff complains constantly about their jobs, makes fun of patients and does as little as possible. Doctor is more concerned with monetary payments rather than compassion! When I went to the doctor at Freedom Plaza to ask about my Dad's care, he just talked to me about what kind of care he could receive for the amount of money the insurance would cover while in the facility. Every conversation rotated back to this issue and he seemed to be irritated with me asking any questions as he was busy. We always felt he was talking down to us. Nurses are overworked and understaffed. This is truly one of the worst facilities on earth so stay as far away as possible!! Rest in Peace Dad!

Not recommended! My friend was put in here against her wishes by Freedom Plaza Brookdale management where she had lived for 10 years. 2 weeks later she was in very bad condition, her voice was not recognizable on the phone and seems to be very doped up.

My brother is a resident, they have taken very good care of him, he has an excellent staff, he goes to therapy once a day, nurses and staff have been very caring, my brother cannot walk they're trying to help him get his strength so he can walk on his own and the last time I saw him which was two days ago he said he walk from one end of the wall to the other...he needs alot of help and they are there for him..

This is the worst place I have ever walked into. I went to visit my aunt and while walking down the hallway a little old man was wheeling himself as we past him he smelled like urine like they had not changed him in a week. And as we continued down the hallway we past a small area with about 6 patients, some were watching tv and some were sleeping in their wheelchairs and that area smelled really bad too of urine. My aunt said that she would push her nurse call light button to get someone to take her to the bathroom and no one would show up so she had no choice but to urinate on herself. I cannot believe that a place like this would leave these people smelling like that. My aunt is never going back and I would never leave my parents in there.

We choose Freedom Plaza for my mother. It feels comfortable. It is very bright and airy. I just really like it right away. The staff is good. She is in a shared room, but with one room on one side and the other room on the other side. I like that arrangement. It is sufficient for her. The ground is nice, and it?s very great outside. It has good pathways to take her out and sit there. I love it.

My mother has not moved into Freedom Plaza yet. Everybody is very nice. The place is beautiful and has everything that my mom would want. The apartments are just like regular apartments. We ate a good lunch there; they have a very large salad bar with everything you could ever want in a salad bar, so that was really nice.

My husband was at Freedom Plaza Care Center for rehab. He was there for about 10 days. It worked out very well. We were pleased with what went on. My husband seemed to like the food OK, so that was good. We enjoyed being there. There were lots of activities, but my husband wasn't able to participate in them. There were two people in a room. The room was very good. I like all the nurses, and the people there were helpful. They seemed to know their job and care for the patients.

We’ve been to Freedom Plaza two or three times. My wife and I stayed there for rehab. It’s good, but it’s more apartment-type living. I think it’s four or five stories tall, which turned us off. We kept getting too many telephone calls after -- like to come over and have lunch, breakfast, dinner -- and they kind of wore us down. If you want to go for a walk, almost everything is cement and concrete, so I didn’t care for that. The food was good, the help was good, but it just looked like we were in an apartment all the time.

Freedom Plaza is a really nice place. Their facilities and rooms are really nice. They have assisted living and apartments if you don't need any help. There is also an area if you do need help. So, it is all there. They have a lot of activities to keep everybody busy. So, they are not just sitting around doing nothings. The staff is really good. Actually, my mom has been living there for 12 years. At that time, it was kind of a rush. My dad passed away, and we needed to get her in a place right away because she is going downhill fast. This was back in 2002. We know that it is a really nice place. It is on the high end of places for you to live. It is in the top gear. The food is really good. The staff is always friendly and helpful. There is never a dull moment at Freedom Plaza.

Freedom Plaza had the best services for the best price. They did an excellent job; it’s a combination of affordability and quality of services. The room was very nice.

Freedom Plaza was beautiful. The people were nice, but all they had was a studio apartment that you had to share with somebody, and I wasn’t about to share with somebody I didn’t know or pay that amount of money. They had assisted living on one side of the street and the other side was independent-living. They had lots of activities there. It was beautiful. It’s very big, and it’s very well kept.

We put my dad at Freedom Plaza. The staff used to be fabulous and then started dropping, so we got him out of there. Everybody was fine but my dad was telling us stories that they were working on concrete in the middle of the night for a couple of hours. The rooms were adequate and the dining room is very nice. You get what you paid for.

I was impressed with Freedom Plaza and the staff was wonderful. It was clean and there’s no foul odor. I like the activity, the medical attention, and that it’s all under one roof. My parents moved around six weeks ago. This facility was also recommended by my friends.

Freedom Plaza is probably one of the best ones around because where we were the last time was horrible. So this is a step up. What I like best about it is the cleanliness of it. When you walk in, you don't smell urine like you do at so many others. Also the competence of the staff there is higher. That's all the staff, including the therapy staff and the nursing staff. They are a lot more knowledgeable. The rooms are fantastic. My wife was first in a private room because she had MRSA and they were worried about it, so they had her in the private room for isolation purposes. Later on, she went to a semi-private room, but they only had her in the semi-private room, and that was nice too, that she was by herself. Regarding food, if you're a diabetic, that's not the place to be because they're really not set up for diabetics. That would be the only downfall; however, I would definitely recommend them.

Mom was at the skilled section of Freedom Plaza for about three months. The facility is very clean and it had no smell. The staff has a wonderful attitude and they seem to be actually enjoying what they are doing. Everybody had a smile on their face. Her room had plenty of light. It was very small, but good use of space. The only activity I know is bingo, some board games like scrabble, and they also have get together. She said that the food was wonderful and they had the option of eating in their room and so really enjoyed that option, but basically the facility is very expensive.

My mother was here for rehabilitation after her open heart surgery. We met with the case manager to review their plans for our mother's care and share our concerns about our mother's recovery. Nothing we shared was addressed. My mother never walked more than 150 feet a day while she was there. She left the hospital with guidelines to walk a minimum of 4 times per day with increasing distances. This did not happen on even one occasion occasion. Instead of improving she regressed. She walked more in the ICU at the hospital than she did at Freedom Care. One day they forgot her lunch and charted that she was at Physical Therapy though she says she was never taken that day. This s witnessed by her friend. They would not let her walk without assistance during her entire stay because she was labeled a liability, though this the reason she was sent to the facility. They repeatedly pulled her up from her recliner by her arms, while this is contraindicated for a recovering open heart patient. We talked with case management about this concern but it continued. I would discourage anyone from sending their loved one to Freedom Plaza for rehabilitation. They may provide good long term care but they do not provide rehabilitation services at what would be considered minimum standards.

I would give this a 5-star rating in all aspect except it was a buy-in and then again my dad did not want to get involved with that. The rooms, the food, the staff, and everything else were excellent. I would recommend this facility.

My first thought as i walked in the facility was the residents will never be bored here. The staff is professional, well trained and educated. The facility is very nice!! They have gone above and beyond to make this a living environment confortable and enjoyful. from the painting to the deco in the place is beautiful. There are several dining halls all bistro style, a couple nice fire places to enjoy! The menu is well planned and has healthy choices for everyone to enjoy. The staff goes above and beyond to make them feel at home!! The residents here are living a 5 star resort . There is an active daily calendar of event and activities and the residents seem to be busy at all times. They have shuttle for transportation if need be. it is one of the best I have seen. The staff is attentive and accommodating to the residents. I highly recommend this facility!!

Plaza West does not answer their call for help because there are too many people texting, talking, and gossiping in the hallways to assist the elderly. When asked to help, their answer is, 'they are going to die soon and they won't remember.' Clairbridge is unprofessional in how they handle their alzheimer's patient, screaming, and subtly holding too tight on their arms. Freedom Plaza does not care about anything but their monies and they will make sure of that when the elderly is incoherent enough to not say much. It's a business, not a home.