If I could rate them a zero I would. My mother was in this facility for 3 weeks and she called it the hell house. The first night there nurses walked off at night and for hours patients were unattended. Some managed to escape the facility. My mother was sent for PT to get her strength back up for be able to do Chemo for her cancer but she is now completely bedridden due to lack of care and activity. They barely worked with her. In the 3 weeks she was there she was only bathed once even after asking to be taken to the shower area many times. I called the Facility Director and he stated they would get my mom a bath and somebody came in and partially wiped her down but still five days have passed since that call and she still was not bathed. I picked her up yesterday on a Sunday and she was wearing the same clothes from 7 days prior. The food is horrible and mom was frequently awaken at night from people crying out for more food. Many of her items packed are missing including clothes, a blanket, and hygiene items. She told me that she overheard one of the nurses stating a patients' family member gave them cash for taking care of their mom and my mom was thinking she too should give cash to get better care. WOW!!! I also told the director this and he basically told me my mom must have misheard but he would look into it. My mom has stage 4 gastric cancer and she will most likely need one of these facilities in the future , however due to this experience she said she will NEVER allow herself to be admitted to another facility willingly again. The guilt I feel now seeing my mother in a more diminished physical capacity due to the lack of care than before is heart breaking. DO NOT CHOOSE THIS PLACE! MI CASA YOU NEED TO DO BETTER THESE ARE PEOPLE WITH DIGNITY AND SHOULD BE TREATED AS SUCH. DONT BOTHER WITH THE GENERIC RESPONSE ABOUT THANKING ME FOR THE REVIEW WITH THE CHANCE TO IMPROVE BECAUSE I SPOKE TO YOU DIRECTLY AND NOTHING CHANGED.