My dad is in rehab at Promenade Health and Rehab. They could improve by being more organized. My mother and I just kept saying the right and left hand did not know what was going on. We have been in the hospital four nights, and they asked my mother to stay over the first night there. She was exhausted. I do notknow if they did not know or was not informed of his needs or what, but it was not a pleasant experience. Promenade have had 81 Covid cases between staff and patients. That spoke a lot to me about cleanliness and organization. Some of the staff were very good and some of them were not. I was more concerned that he was not clean. It is not a good place for our needs. I just would say it was understaffed. I feel like it needed more staff. They had one nurse running two hallways. My dad is in a supposedly two week quarantine, but they would beg us to come down there and sit with him. I thought he was supposed to go to a skilled nursing facility, but it did not feel like that is what he got. It looked beautiful on the outside and very elegant. They had gone out to Walmart and bought plastic drawers and other stuff. There is lack of organization. The meals were not always served on time and sometimes they would put it down and dad was asleep. He would not know that it was lunch time.